Overview

Hotel Palazzo Benci

Piazza Madonna Aldobrandini 3, 50123 Florence, Tuscany, Italy
+39 055 213 848

RM 348+

Overall guest ratings

7.8/10 Good
Based on 867 reviews

Review highlights

  • 9.7
  • 8.5
  • 4.4
  • 4.4

Good to know

  • Friendly service

Nearby

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    About

    Located 4.7 mi (7.6 km) from the airport, Hotel Palazzo Benci offers a great location, putting you within just a 10-minute walk of San Lorenzo Church and Florence Baptistery. You can unwind with a drink at the bar/lounge, and the coffee shop/café is the perfect spot to grab a bite to eat. There's also a garden, and rooms offer LCD TVs and minibars.

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    Amenities

    • Parking
    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Terrace/Patio
    • Room service
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 867 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.4 "Breakfast is mediocre."
    • 5.4 "Average value."
    • 5.1 "Average cleanliness."
      5.0 "Cleanliness of the bathroom was average, said 50%."
    • 4.4 "Disappointing food."
      3.3 "67% found the side dishes unedible."
    • 4.4 "Internet is poor."
      4.5 "55% said the wifi quality was bad."
    • 3.7 "Rooms are not good."
      3.3 "67% said rooms were small."
      3.1 "69% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      1.1 "For 89%, the rooms looked old."
      2.2 "78% thought they were poorly maintained."
      1.3 "87% found problems with the furniture."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% criticized the small bathroom."
      1.3 "87% had problems with the shower."
      2.0 "80% thought the tv was sub-standard."
    • 3.2 "Quite uncomfortable."
      3.3 "67% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      3.7 "63% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      1.3 "87% criticized the small bathroom."
    • 2.1 "Horrible vibe."
      1.1 "89% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 398 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.1 "91% found the staff to be very friendly."
      8.5 "85% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.0 "Average cleanliness."
    • 4.7 "Disappointing food."
    • 4.0 "Internet is poor."
      4.1 "59% said the wifi quality was bad."
    • 3.9 "Rooms are not good."
      4.2 "58% said rooms were dirty."
      3.8 "62% said rooms were small."
      2.7 "73% complained about the bathroom."
      0.9 "For 91%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
      1.4 "86% found problems with the furniture."
      2.1 "79% thought they were poorly maintained."
      3.5 "65% didn't like the uncomfortable beds."
    • 3.5 "Not very comfortable."
      3.8 "62% said rooms were small."
      3.9 "61% thought it was too noisy."
      1.3 "Air conditioning was criticized by 87%."
      3.5 "65% didn't like the uncomfortable beds."
    • 2.3 "Horrible vibe."
      0.9 "91% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 112 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average amenities."
    • 4.8 "Not very clean."
    • 3.7 "Rooms are not good."
      3.4 "66% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.4 "Not very comfortable."
      3.4 "66% said rooms were small."
      1.2 "Air conditioning was criticized by 88%."
      3.9 "61% didn't like the uncomfortable beds."
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    Overall rating

    8.1 Excellent
    Based on 355 reviews
    • 9.8 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
    • 6.2 "Breakfast is mediocre."
    • 5.3 "Average value."
    • 5.2 "Average cleanliness."
    • 4.6 "Internet is poor."
      4.7 "53% said the wifi quality was bad."
    • 4.2 "Disappointing food."
    • 3.9 "Rooms are not good."
      3.2 "68% said rooms were small."
      4.4 "56% said rooms were dirty."
      3.1 "69% complained about the bathroom."
      3.5 "65% didn't like the uncomfortable beds."
      1.4 "86% found problems with the furniture."
      1.1 "For 89%, the rooms looked old."
      1.1 "Air conditioning was criticized by 89%."
    • 3.4 "Not very comfortable."
      4.1 "59% thought it was too noisy."
      3.2 "68% said rooms were small."
      3.5 "65% didn't like the uncomfortable beds."
      1.1 "Air conditioning was criticized by 89%."
    • 2.1 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    data provided by TrustYou

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