Hotel Desirée, Florence Hotels from RM 391

Guest reviews

Based on 726 reviews

Service

9.6 "World class service."

10.0 "100% found the staff to be very friendly."

8.7 "87% said the reception staff was great."

9.3 "93% thought the service was very professional."
Location

9.5 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."

10.0 "100% liked the proximity to sightseeing."

10.0 "100% liked the proximity to shopping."

10.0 "Near to public transport, according to 100%."
Breakfast

8.2 "Breakfast is good."

10.0 "100% were happy with the price of the breakfast."
Cleanliness

6.8 "Average cleanliness."

5.7 "Cleanliness of the bathroom was average, said 57%."
Room

4.8 "Rooms are not good."

2.2 "78% didn't like the uncomfortable beds."

2.7 "For 73%, the rooms looked old."

2.2 "78% thought they were poorly maintained."

2.9 "71% found problems with the furniture."

2.7 "73% thought the tv was sub-standard."

2.5 "75% criticized the small bathroom."
Comfort

4.4 "Not very comfortable."

2.2 "78% didn't like the uncomfortable beds."

2.5 "75% criticized the small bathroom."
Vibe

3.7 "Vibe wasn't good."

2.4 "76% criticized the unstylish hotel."

0.0 "For 100%, the lobby entrance was sub-standard."
WiFi

3.6 "Internet is poor."

3.6 "64% said the wifi quality was bad."

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Based on 355 reviews

Service

9.7 "World class service."

10.0 "100% found the staff to be very friendly."

8.8 "88% said the reception staff was great."

9.1 "91% thought the service was very professional."
Location

9.7 "Terrific location."

10.0 "100% thought it was easy to get to the train station."
Breakfast

8.2 "Breakfast is good."
Cleanliness

6.7 "Average cleanliness."
Room

4.8 "Rooms are not good."

2.2 "78% didn't like the uncomfortable beds."

2.5 "75% thought they were poorly maintained."

2.7 "For 73%, the rooms looked old."

2.3 "77% thought the tv was sub-standard."
Comfort

4.5 "Not very comfortable."

2.2 "78% didn't like the uncomfortable beds."
WiFi

3.8 "Internet is poor."

3.9 "61% said the wifi quality was bad."
Vibe

3.6 "Vibe wasn't good."

2.3 "77% criticized the unstylish hotel."

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Based on 283 reviews

Service

9.7 "World class service."

10.0 "100% found the staff to be very friendly."
Location

9.2 "Terrific location."

10.0 "100% thought it was easy to get to the train station."

10.0 "City centre within easy reach, said 100%."
Breakfast

8.3 "Breakfast is good."
Cleanliness

6.2 "Average cleanliness."

6.9 "Only 69% said rooms were clean enough."
Room

4.5 "Rooms are not good."

2.2 "78% didn't like the uncomfortable beds."

2.6 "For 74%, the rooms looked old."

2.7 "73% found problems with the furniture."

4.0 "60% had problems with the shower."
Comfort

4.2 "Not very comfortable."

2.2 "78% didn't like the uncomfortable beds."
WiFi

3.8 "Internet is poor."

3.8 "62% said the wifi quality was bad."
Vibe

3.4 "Vibe wasn't good."

2.2 "78% criticized the unstylish hotel."

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Based on 87 reviews

Service

9.7 "World class service."

10.0 "100% found the staff to be very friendly."
Location

9.6 "Terrific location."

10.0 "100% thought it was easy to get to the train station."
Breakfast

8.5 "Breakfast is good."
Cleanliness

6.5 "Average cleanliness."
Room

4.9 "Rooms are not good."
Amenities

4.5 "Bad amenities."

4.2 "58% thought the building wasn't nice."
Comfort

4.5 "Not very comfortable."
Vibe

3.6 "Vibe wasn't good."

2.5 "75% criticized the unstylish hotel."