Overview

Mercure Exeter Rougemont Hotel

Queen Street, Exeter, EX4 3SP, United Kingdom
+44 871 376 9018

RM 344+

Overall guest ratings

8.2/10 Excellent
Based on 2,144 reviews

Review highlights

  • 8.9
  • 8.4
  • 6.1
  • 5.9

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Mercure Exeter Rougemont Hotel is a 4-star hotel with 98 stylish bedrooms designed with your comfort in mind. The beautiful surroundings of Exeter Rougemont Hotel make this one of the most popular wedding venues in Exeter, ensuring your hotel wedding is unforgettable. Close proximity to the city centre, parking and 9 meeting rooms at Rougemont make us an ideal location for both business and leisure. Discover the locally inspired restaurant and bar when you stay with us.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Business centre
    • Concierge service
    • Coffee shop
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,144 reviews
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Very good internet connection."
      8.0 "80% said the wifi quality was great."
      10.0 "100% thought it was a great value."
    • 7.6 "Good breakfast."
    • 6.7 "Vibe was decent."
      6.9 "Only 69% thought, the hotel was luxurious."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
      6.8 "68% said the architecture was not spectacular."
    • 5.9 "Food is average."
      5.7 "Desserts were ok, said 57%."
    • 5.8 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.0 "Only 60% said rooms were big enough."
      5.4 "For only 54%, the bathroom was ok."
      6.4 "Only 64% thought the shower was ok."
      5.6 "56% thought the bathroom was big enough."
      5.0 "Cleanliness of the bathroom was average, said 50%."
      6.4 "64% said the view was so-so."
    • 5.5 "Average value."
    • 3.7 "Bar is not good."
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    Overall rating

    8.2 Excellent
    Based on 1,457 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.2 "82% thought the service was very professional."
    • 8.3 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought it was easy to get to the train station."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Very good internet connection."
    • 7.5 "Good breakfast."
    • 6.6 "Vibe was decent."
    • 6.1 "Food is average."
      5.8 "Desserts were ok, said 58%."
    • 5.7 "Average amenities."
      5.6 "56% thought the building was acceptable."
      6.4 "64% said the architecture was not spectacular."
    • 5.4 "Rooms are ok."
      5.3 "Only 53% said rooms were big enough."
      6.4 "Beds were acceptable for 64%."
      5.3 "For only 53%, the bathroom was ok."
      5.1 "Cleanliness of the bathroom was average, said 51%."
      6.5 "65% said the view was so-so."
    • 4.5 "Not very comfortable."
      1.9 "81% thought it was too noisy."
      3.9 "Air conditioning was criticized by 61%."
      4.7 "53% criticized the small bathroom."
    • 4.1 "Bar is not good."
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    Overall rating

    8.0 Good
    Based on 257 reviews
    • 8.8 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 8.1 "Location is great."
    • 7.3 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 5.9 "Food is average."
    • 5.1 "Average value."
    • 4.9 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      4.0 "Air conditioning was criticized by 60%."
    • 4.8 "Rooms are not good."
      3.4 "66% thought they were poorly maintained."
      4.0 "Air conditioning was criticized by 60%."
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    Overall rating

    7.4 Good
    Based on 21 reviews
    • 8.8 "Great service."
    • 8.4 "Location is great."
    • 5.6 "Rooms are ok."

    Overall rating

    8.0 Good
    Based on 407 reviews
    • 8.5 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.4 "Location is great."
    • 8.1 "Very good internet connection."
      7.8 "78% said the wifi quality was great."
    • 7.7 "Good breakfast."
    • 6.2 "Vibe was decent."
      6.9 "69% thought the atmosphere was somewhat friendly."
    • 5.9 "Food is average."
    • 5.7 "Rooms are ok."
      5.3 "For only 53%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.4 "Only 64% thought the shower was ok."
    • 5.6 "Average value."
    • 5.5 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
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    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention:
    good central location
    location for exploring
    comfortable bed
    little tatty
    polite friendly staff
    walk from the cathedral
    great location in middle
    accessible by lift
    car park
    noise from the party
    fried eggs
    milk and water
    stuffy through the night
    building with character
    option was to eat
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