Overview

Protea Hotel by Marriott Durban Umhlanga Ridge

14 Palm Boulevard, Umhlanga Ridge, Umhlanga Rocks, 4320 Durban, KwaZulu-Natal, South Africa
+27 315 826 000

RM 424+

Overall guest ratings

7.9/10 Good
Based on 365 reviews

Review highlights

  • 9.3
  • 7.4
  • 4.6
  • 4.6

Good to know

  • Great shopping

Nearby

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    About

    The holiday of a lifetime awaits you at the Protea Hotel Durban Umhlanga Ridge. Ideally situated along the KwaZulu Natal Coastline, with its rich Zulu heritage and unparalleled natural splendor, our hotel welcomes business travelers, families and outdoor adventurers alike. Settle in to one of our beautifully designed rooms and suites, available in a number of different sizes to suit your needs. Free Wi-Fi in your room and throughout the hotel keeps you connected during your Umhlanga visit. Stop by our on-site restaurant for fresh, flavorful dining, or enjoy a workout in the fitness center and a swim in our rooftop pool. And be sure to book a massage at Spa Umhlanga, our hotel spa. If you're hosting an event here in Durban, we offer several versatile function rooms and superb planning services. Enjoy our excellent location in Durban, minutes away from gorgeous sandy beaches. Find your oasis here at the Protea Hotel Durban Umhlanga Ridge.

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    Marriott V2

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Terrace/Patio
    • Child pool
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 365 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 5.9 "Breakfast is mediocre."
    • 5.4 "Average comfort."
      5.0 "Only 50% said rooms were big enough."
    • 5.0 "Vibe was decent."
    • 4.6 "Rooms are not good."
      2.4 "76% said rooms were dirty."
      1.7 "83% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      0.0 "100% said the bathroom was dirty."
      4.5 "55% had problems with the shower."
      3.5 "65% found problems with the furniture."
      4.4 "56% were disappointed with the minibar."
    • 4.6 "Disappointing food."
    • 3.3 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
    • 2.2 "Generally quite dirty."
      2.4 "76% said rooms were dirty."
      0.0 "100% said the bathroom was dirty."
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    Overall rating

    7.4 Good
    Based on 233 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.6 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
    • 5.5 "Breakfast is mediocre."
    • 5.5 "Average comfort."
    • 5.3 "Food is average."
    • 4.9 "Value below average."
    • 4.4 "Rooms are not good."
      2.2 "78% said rooms were dirty."
      2.0 "80% complained about the bathroom."
      4.9 "51% said rooms were small."
      0.6 "94% thought they were poorly maintained."
      4.0 "60% found problems with the furniture."
      4.9 "51% were disappointed with the minibar."
    • 3.6 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 2.2 "Generally quite dirty."
      2.2 "78% said rooms were dirty."
    View all review categories

    Overall rating

    7.9 Good
    Based on 94 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good service."
      9.1 "91% found the staff to be very friendly."
    • 5.4 "Average comfort."
    • 4.6 "Disappointing food."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were dirty."
      4.9 "51% said rooms were small."
    • 2.4 "Generally quite dirty."
      2.5 "75% said rooms were dirty."

    Overall rating

    8.0 Good
    Based on 36 reviews
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 7.0 "Good service."
    • 5.5 "Average comfort."
    • 4.7 "Rooms are not good."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great shopping"
    data provided by TrustYou

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