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The Palace Downtown Dubai
Top City Hotel

PO Box 9770 Dubai - Uae, Dubai 9770, United Arab Emirates
+971 4428 7888

RM 1,996+

Overall guest ratings

8.9/10 Excellent
Based on 2,661 reviews

Review highlights

  • 9.7
  • 8.9
  • 6.8
  • 4.9

Good to know

  • Comfortable beds
  • Friendly atmosphere
  • Great view
  • Great shopping

Nearby

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    About

    With a stay at The Palace Downtown Dubai, you'll be centrally located in Dubai, steps from Souk al Bahar and minutes from The Dubai Fountain. This 5-star hotel is close to Burj Khalifa and Dubai Mall.

    Rooms

    Make yourself at home in one of the 242 air-conditioned rooms featuring minibars and DVD players. Rooms have private balconies. Wired and wireless Internet access is complimentary, and LCD televisions with satellite programming provide entertainment. Private bathrooms with separate bathtubs and showers feature complimentary toiletries and bidets.

    Amenities

    Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. This hotel also features complimentary wireless Internet access, gift shops/newsstands, and a hair salon. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a meal at one of the hotel's dining establishments, which include 7 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with your favorite drink at a bar/lounge or a poolside bar.

    Business, Other Amenities

    Featured amenities include complimentary high-speed (wired) Internet access, a business center, and limo/town car service. Planning an event in Dubai? This hotel has facilities measuring 18299 square feet (1700 square meters), including a meeting room. Free valet parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Steam room
    • Non-smoking rooms available
    • ATM on-site
    • Currency exchange on-site
    • Bar/Lounge
    • Sauna
    • Designated smoking area
    • Storage available
    • Gift shop
    • Laundry facilities
    • Beauty salon
    • Cable or satellite TV
    • Coffee shop
    • Free valet parking
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,661 reviews
    • 9.7 "Terrific location."
    • 8.9 "Great service."
    • 8.7 "Amenities are good."
    • 8.7 "Food is delicious."
    • 8.4 "Breakfast is good."
    • 6.8 "Rooms are ok."
    • 4.9 "Not very clean."
    • 4.6 "Internet is poor."
    • 2.7 "Terrible value."
    View all review categories

    Overall rating

    9.0 Excellent
    Based on 1,490 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.2 "82% said the reception staff was great."
      9.4 "94% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      9.0 "Housekeeping was great, according to 90%."
    • 8.6 "Food is delicious."
    • 8.5 "Amenities are good."
      8.5 "85% thought the building was wonderful."
      7.8 "78% enjoyed the lobby entrance."
      9.7 "97% thought the architecture was beautiful."
      8.2 "82% found the grounds to be nice."
    • 8.3 "Breakfast is good."
    • 6.6 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.1 "Average cleanliness."
      6.9 "69% thought the cleanliness of the hotel was average."
    • 2.3 "Terrible value."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 798 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Amenities are good."
      8.7 "87% thought the building was wonderful."
      7.7 "77% found the grounds to be nice."
    • 8.5 "Food is delicious."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.8 "78% said the reception staff was great."
      9.6 "96% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.1 "Only 51% thought the furniture was functional."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 4.6 "Not very clean."
      3.6 "64% said rooms were dirty."
    • 2.9 "Terrible value."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 372 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.0 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.5 "Food is delicious."
    • 8.5 "Breakfast is good."
    • 7.7 "Good vibe."
      8.0 "80% enjoyed the friendly atmosphere."
    • 6.8 "Average comfort."
    • 6.4 "Rooms are ok."
    • 4.3 "Not very clean."
    • 2.7 "Terrible value."
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    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly atmosphere"
    "Great view"
    "Great shopping"
    data provided by TrustYou

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