Overview

Novotel Suites Dubai Mall of the Emirates

2A Street, Dubai 283825, United Arab Emirates
+971 4382 3200

RM 446+

Overall guest ratings

8.1/10 Excellent
Based on 2,266 reviews

Review highlights

  • 9.7
  • 8.7
  • 6.7
  • 5.2

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Everything Dubai has to offer is just minutes away from Novotel Suites Dubai Mall of the Emirates. This stylish 3-star hotel is a mecca for shoppers, while business guests will appreciate the proximity to the city's major financial district. With beaches, the marina, even skiing, just a stroll away, prepare for a fun-filled stay at Novotel Suites.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Concierge service
    • Coffee shop
    • Airport shuttle
    • Designated smoking area
    • Terrace/Patio
    • Business centre
    • Laundry facilities
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 2,266 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.5 "Easily accessible by car, said 95%."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.6 "86% liked the proximity to sightseeing."
    • 8.7 "Beach is lovely."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.9 "89% thought the service was very professional."
      8.8 "88% were happy with the shuttle service."
    • 7.1 "Good pool."
    • 6.9 "Breakfast is mediocre."
    • 6.7 "Bar is ok."
    • 5.2 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.0 "Rooms are ok."
      3.5 "65% didn't like the uncomfortable beds."
      2.7 "73% complained about the bathroom."
      4.6 "54% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      2.8 "72% criticized the small bathroom."
      2.9 "71% had problems with the shower."
      1.2 "88% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      0.4 "96% found problems with the furniture."
      4.0 "For 60%, the rooms looked old."
      3.8 "62% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
    • 3.9 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 634 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 8.9 "Beach is lovely."
    • 8.7 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.3 "Good pool."
    • 7.2 "Good breakfast."
    • 6.3 "Vibe was decent."
    • 5.1 "Average comfort."
      6.0 "Only 60% said rooms were big enough."
    • 4.8 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.6 "64% didn't like the uncomfortable beds."
      2.8 "72% criticized the small bathroom."
      4.7 "53% said rooms were dirty."
      1.4 "86% thought they were poorly maintained."
      2.5 "75% had problems with the shower."
      2.2 "Air conditioning was criticized by 78%."
    • 4.5 "Internet is poor."
      3.1 "69% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 1,223 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.1 "Great parking, according to 91%."
      9.2 "Easily accessible by car, said 92%."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 7.2 "Good pool."
    • 5.2 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 4.7 "Rooms are not good."
      3.4 "66% didn't like the uncomfortable beds."
      2.6 "74% complained about the bathroom."
      4.1 "59% said rooms were dirty."
      2.9 "71% criticized the small bathroom."
      0.9 "91% said the bathroom was dirty."
      0.6 "94% found problems with the furniture."
      3.2 "68% had problems with the shower."
    • 3.8 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Overall rating

    7.3 Good
    Based on 67 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.5 "Great service."
    • 5.7 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
    • 5.5 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."

    Overall rating

    7.7 Good
    Based on 339 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 6.8 "Pool is mediocre."
    • 6.5 "Breakfast is mediocre."
    • 5.6 "Average cleanliness."
    • 5.2 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.5 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      3.5 "65% didn't like the uncomfortable beds."
      3.0 "70% complained about the bathroom."
      0.3 "97% found problems with the furniture."
      3.3 "67% criticized the small bathroom."
    • 3.7 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
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    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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