Overview

Novotel Suites Dubai Mall of the Emirates

2A Street, Dubai 283825, United Arab Emirates
+971 4382 3200

RM 452+

Overall guest ratings

8.0/10 Good
Based on 2,201 reviews

Review highlights

  • 9.6
  • 8.8
  • 8.6
  • 5.2

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    Everything Dubai has to offer is just minutes away from Novotel Suites Dubai Mall of the Emirates. This stylish 3-star hotel is a mecca for shoppers, while business guests will appreciate the proximity to the city's major financial district. With beaches, the marina, even skiing, just a stroll away, prepare for a fun-filled stay at Novotel Suites.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Car hire
    • Currency exchange on-site
    • Laundry service
    • Room service
    • Game room
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Business centre
    • Meeting/Banquet facilities
    • Spa
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Free Internet
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 2,201 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.8 "Near to public transport, according to 98%."
      9.5 "Easily accessible by car, said 95%."
      9.0 "Great parking, according to 90%."
      10.0 "100% thought parking was inexpensive."
      7.5 "75% liked the proximity to sightseeing."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.8 "Beach is lovely."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      10.0 "100% were happy with the shuttle service."
    • 7.7 "Good pool."
    • 7.3 "Good breakfast."
      7.0 "70% were happy with the price of the breakfast."
    • 5.2 "Average comfort."
      6.2 "Only 62% said rooms were big enough."
    • 5.0 "Rooms are ok."
      3.7 "63% didn't like the uncomfortable beds."
      2.8 "72% complained about the bathroom."
      4.3 "57% said rooms were dirty."
      1.7 "83% thought they were poorly maintained."
      2.7 "73% criticized the small bathroom."
      3.6 "64% had problems with the shower."
      0.9 "91% found problems with the furniture."
      3.8 "For 62%, the rooms looked old."
      1.8 "Air conditioning was criticized by 82%."
      1.8 "82% said the bathroom was dirty."
      3.8 "62% thought the tv was sub-standard."
      2.5 "75% were disappointed with the minibar."
    • 4.3 "Internet is poor."
      3.0 "70% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 638 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
    • 9.0 "Wonderful beach."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
    • 7.8 "Good pool."
    • 7.4 "Good breakfast."
    • 6.4 "Vibe was decent."
      6.3 "63% thought the atmosphere was somewhat friendly."
    • 4.9 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      2.5 "75% criticized the small bathroom."
      2.1 "Air conditioning was criticized by 79%."
    • 4.8 "Internet is poor."
    • 4.6 "Rooms are not good."
      2.6 "74% complained about the bathroom."
      3.7 "63% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      2.5 "75% criticized the small bathroom."
      1.4 "86% thought they were poorly maintained."
      3.2 "68% had problems with the shower."
      2.1 "Air conditioning was criticized by 79%."
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    Overall rating

    8.1 Excellent
    Based on 1,144 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.9 "Near to public transport, according to 99%."
      9.1 "Great parking, according to 91%."
      9.2 "Easily accessible by car, said 92%."
    • 9.0 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.0 "90% thought the service was very professional."
    • 7.6 "Good pool."
    • 7.3 "Good breakfast."
    • 4.8 "Not very comfortable."
      3.6 "64% didn't like the uncomfortable beds."
      2.5 "75% criticized the small bathroom."
      1.5 "Air conditioning was criticized by 85%."
    • 4.8 "Rooms are not good."
      3.6 "64% didn't like the uncomfortable beds."
      3.9 "61% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      2.5 "75% criticized the small bathroom."
      1.4 "86% said the bathroom was dirty."
      0.9 "91% found problems with the furniture."
      1.5 "Air conditioning was criticized by 85%."
      3.7 "63% had problems with the shower."
    • 3.9 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
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    Overall rating

    7.2 Good
    Based on 66 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Great service."
    • 5.9 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    • 5.7 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."

    Overall rating

    7.7 Good
    Based on 352 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      9.6 "Near to public transport, according to 96%."
    • 8.4 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.0 "80% said the reception staff was great."
    • 7.3 "Good pool."
    • 7.1 "Good breakfast."
    • 5.3 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 4.6 "Rooms are not good."
      3.8 "62% didn't like the uncomfortable beds."
      4.5 "55% said rooms were dirty."
      2.9 "71% complained about the bathroom."
      0.7 "93% found problems with the furniture."
      3.2 "68% criticized the small bathroom."
    • 4.1 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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