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The James Chicago
Top Business Hotel

55 East Ontario, Chicago, IL 60610, United States
+1 312 337 1000

RM 525+

Overall guest ratings

8.8/10 Excellent
Based on 1,483 reviews

Review highlights

  • 9.7
  • 9.7
  • 6.8
  • 6.7

Nearby

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    About

    With a stay at The James Chicago, you'll be centrally located in Chicago, steps from Driehaus Museum and minutes from Arts Club of Chicago. This 4.5-star hotel is close to John Hancock Center and Millennium Park.

    Rooms

    Make yourself at home in one of the 297 air-conditioned rooms featuring minibars and plasma televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary weekday newspapers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    Grab a bite to eat at the hotel's restaurant, which features a bar, or stay in and take advantage of 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Full breakfasts are available daily for a fee.

    Business, Other Amenities

    Featured amenities include a business center, limo/town car service, and express check-in. Planning an event in Chicago? This hotel has facilities measuring 7000 square feet (650 square meters), including a meeting room.

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    Hotels.com

    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Storage available
    • Wedding services
    • Internet
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,483 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "Near to public transport, according to 100%."
      9.0 "Easily accessible by car, said 90%."
      9.4 "City centre within easy reach, said 94%."
      10.0 "100% thought it was easy to get to the train station."
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      10.0 "100% said the concierge service was amazing."
      7.6 "76% were happy with the room service."
      7.6 "Housekeeping was great, according to 76%."
    • 8.0 "Generally very clean."
      8.1 "81% said rooms were clean."
      9.1 "91% thought it was clean."
    • 7.1 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
      6.0 "Only 60% thought the shower was ok."
      5.4 "Cleanliness of the bathroom was average, said 54%."
    • 6.7 "Average amenities."
      6.5 "65% thought the building was acceptable."
    • 5.8 "Breakfast is mediocre."
    • 5.7 "Internet is average."
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    Overall rating

    8.4 Excellent
    Based on 815 reviews
    • 9.8 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      9.9 "99% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.2 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.4 "84% said the reception staff was great."
      10.0 "100% said the concierge service was amazing."
    • 6.3 "Average comfort."
      5.4 "Only 54% said rooms were big enough."
    • 6.1 "Average amenities."
      6.0 "60% thought the building was acceptable."
    • 5.9 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
    • 5.6 "Breakfast is mediocre."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 341 reviews
    • 9.7 "Excellent wellness & sports facilities."
      9.8 "top-notch fitness area, thought 98%."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 9.6 "Terrific location."
    • 7.7 "Good cleanliness."
      7.7 "77% said rooms were clean."
    • 6.9 "Average comfort."
      6.3 "Only 63% said rooms were big enough."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.2 "Rooms are ok."
      6.3 "Only 63% said rooms were big enough."
    • 6.0 "Internet is average."
    • 5.7 "Breakfast is mediocre."
    View all review categories

    Overall rating

    8.6 Excellent
    Based on 207 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.9 "Good cleanliness."
      8.0 "80% said rooms were clean."
    • 7.0 "High comfort."
      6.7 "Only 67% said rooms were big enough."
    • 6.5 "Rooms are ok."
      6.7 "Only 67% said rooms were big enough."
    • 5.7 "Internet is average."

    Overall rating

    8.8 Excellent
    Based on 118 reviews
    • 9.7 "Terrific location."
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 7.3 "High comfort."
      8.3 "83% said the beds were comfortable."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were big enough."
    Hotel type
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    data provided by TrustYou

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