Overview

Best Western Plus Charlotte/Matthews Hotel

2501 Sardis Road North, Charlotte, NC 28227-7724, United States
+1 704 845 2810

RM 288+

Overall guest ratings

7.6/10 Good
Based on 367 reviews

Review highlights

  • 9.7
  • 7.5
  • 7.1
  • 5.0

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    At Best Western Charlotte, our location is a big draw for many guests, since we’re just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you’ll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is. The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better. Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you’ll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle. If you’re here on business, it’s a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you’re here for business or leisure, and we understand that. At our property, we always go the extra mile for you. Reserve your next stay Charlotte stay at Best Western Plus Charlotte/Matthews Hotel! Enjoy your stay.

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    bestwestern.com

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Laundry facilities
    • Express check out
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 367 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 7.5 "Good service."
      8.5 "85% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.2 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.5 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 5.0 "Pool is mediocre."
    • 4.7 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      2.2 "78% thought they were poorly maintained."
      2.7 "73% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
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    Overall rating

    7.8 Good
    Based on 135 reviews
    • 9.8 "Terrific location."
    • 7.7 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 7.2 "Good breakfast."
    • 4.8 "Rooms are not good."
      4.7 "53% didn't like the uncomfortable beds."
    • 4.7 "Not very comfortable."
      4.7 "53% didn't like the uncomfortable beds."

    Overall rating

    7.3 Good
    Based on 88 reviews
    • 9.7 "Terrific location."
    • 7.0 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 6.5 "Breakfast is mediocre."
    • 5.0 "Average amenities."
      4.9 "51% thought the building wasn't nice."
    • 4.7 "Not very comfortable."
    • 4.6 "Rooms are not good."
      2.5 "75% complained about the bathroom."
    • 4.4 "Vibe wasn't good."
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    Overall rating

    8.0 Good
    Based on 95 reviews
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      8.1 "81% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 4.5 "Rooms are not good."

    Overall rating

    7.6 Good
    Based on 47 reviews
    • 9.7 "Terrific location."
    • 7.5 "Good service."
      8.7 "87% found the staff to be very friendly."
    • 4.3 "Not very comfortable."
    • 4.2 "Rooms are not good."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    free breakfast
    free breakfast
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    staff was friendly
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    great location
    roach in my bathroom
    floor was wet
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    key would not work
    smoking room
    smoke smell
    physical plant
    group noisy
    breakfast was great
    excellent customer service
    friendly courteous staff
    high turnover
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