Pros (+) Facilities
Cons (-) Service
4 stars
Hyatt Regency Cartagena
Photos of Hyatt Regency Cartagena
Overview
Hyatt Regency Cartagena provides 5-star accommodation in Cartagena de Indias. It also features a sauna, an outdoor pool and a fitness centre.
Luggage storage, a concierge and a 24-hour reception are just some of the available services at the hotel. In addition, the multilingual staff are on hand to provide local information.
Hyatt Regency Cartagena has 286 rooms that are filled with all the necessities to ensure a comfortable stay. They are also fitted with a hair dryer and a mini bar.
For those wishing to dine out during their stay at the hotel, there are a selection of eateries situated nearby. It is also within walking distance of Club de Pesca de Cartagena, the Palace of Inquisition and Cartagena Cathedral.
Latest deals for Hyatt Regency Cartagena
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Hyatt Regency Cartagena
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
Basics
- Free Wi-Fi
- Internet
- Fan
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Adapter
- Air-conditioned
Pool and spa
- Spa and wellness centre
- Massage
- Infinity pool
- Hot tub
- Outdoor pool
- Sauna
- Pool with a view
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Hypoallergenic
- No smoking
- Designated smoking area
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Trouser press
- Washing machine
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Breakfast in the room
- Food can be delivered to guest accommodation
Services and conveniences
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- 24-hour front desk
Kitchen
- Kitchenware
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchen
General
- Family rooms
- Sofa
- Telephone
- Privacy curtain
- Storage available
Parking and transportation
- Airport shuttle (surcharge)
- Free parking
- Private parking
Media and entertainment
- Radio
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Bathrobe
- Private bathroom
Outdoor
- Terrace/Patio
- Balcony
Bedroom
- Alarm clock
- Wardrobe or closet
Workspace
- Laptop safe
- Desk
Things to do
- Beach access
- Game room
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Child pool
- Kids meals
Fitness
- Fitness centre
Reviews of Hyatt Regency Cartagena
8.9
Very good
3372 verified ratings
Wonderful
2578
Very good
373
Good
200
Okay
78
Fair
50
Mediocre
25
Poor
68
Summary of reviews
Guests say
Guests appreciate the great location of the hotel, with many mentioning beautiful views and accessibility. However, there are significant complaints about the service quality, with many reviews highlighting rude staff and slow responses. Cleanliness issues were also noted, particularly in some rooms and common areas, detracting from the overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.9 out of 10
1021 reviews
8.9 out of 10
7 reviews
8.6 out of 10
3 reviews
All reviews
Pros (+) The attention was great, everybody is on top of their work and want to make you feel good all the time!
Cons (-) I’ll said the wait for elevators is sometimes to long, considering there were not people on, but that is not a big deal...
Pros (+) Overall the hotel was beautiful, the staff was helpful & friendly, and the service was very good. The pools & pool bar was by far our favorite place to be.
Cons (-) Oddly, we kept having to ask for items in the room to be restocked or replaced; coffee creamer, washcloths.
Location
Carrera 1 No 12-118, Cartagena
What's nearby
- Club de Pesca de Cartagena0.9 km
- Playa de Bocagrande1.1 km
- Centro de Convenciones Cartagena de Indias1.1 km
- Iglesia de San Pedro Claver1.2 km
- Museo Naval del Caribe1.2 km
- Museo de la Esmeralda1.2 km
- Palacio de la Inquisición1.3 km
- Plaza de los Coches1.3 km
- Torre del Reloj1.3 km
- Cartagena Cathedral1.4 km
- Plaza de Santo Domingo1.4 km
- Walled City1.6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
License number: 46735
Essential information about Hyatt Regency Cartagena
Low season | September |
|---|---|
High season | September |
Average price (weeknight) | RM 1,159 |
When to book a room at Hyatt Regency Cartagena
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Hyatt Regency Cartagena
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See most recommended stays in CartagenaGood to know
Value for money | 8.3 |
|---|---|
Distance to city centre | 7.9 km |
Nearest airport | Cartagena Rafael Nunez |
Distance to airport | 5.4 km |