Overview

Hotel Heluan
Top Boutique Hotel

Trziste 41, Carlsbad, Carlsbad Region, Czech Republic
+420 355 321 111

RM 309+

Overall guest ratings

8.4/10 Excellent
Based on 427 reviews

Review highlights

  • 9.0
  • 8.5
  • 8.4
  • 6.3

Good to know

  • Spacious rooms
  • Great view

Nearby

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    About

    A great choice for a stay in Karlovy Vary, Hotel Heluan is just 4.6 mi (7.4 km) from the airport. Free perks include WiFi and buffet breakfast daily between 8:00 AM and 10:00 AM. Rooms at this upscale hotel offer flat-screen TVs and minibars.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • ATM on-site
    • Internet
    • Gift shop
    • Spa
    • Express check out
    • Parking
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Room service
    • Airport shuttle
    • Concierge service
    • Restaurant
    • Cable or satellite TV
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.4 Excellent
    Based on 427 reviews
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.4 "Location is great."
      10.0 "City centre within easy reach, said 100%."
    • 7.4 "High comfort."
      9.4 "94% thought rooms were spacious."
      10.0 "100% liked the big bathroom."
    • 7.0 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      9.4 "94% thought the view was good."
      10.0 "100% liked the big bathroom."
    • 6.3 "Internet is average."
    • 5.1 "Average cleanliness."
      5.1 "Only 51% said rooms were clean enough."
    • 4.7 "Vibe wasn't good."
      2.6 "74% criticized the unstylish hotel."
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    Overall rating

    8.2 Excellent
    Based on 324 reviews
    • 9.1 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      10.0 "100% thought the service was very professional."
    • 8.5 "Breakfast is good."
    • 8.3 "Location is great."
    • 7.9 "High comfort."
      9.6 "96% thought rooms were spacious."
    • 7.0 "Nice rooms."
      9.6 "96% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 4.9 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
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    Overall rating

    8.2 Excellent
    Based on 72 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 8.4 "Location is great."
    • 8.4 "Breakfast is good."
    • 7.2 "High comfort."
      9.5 "95% thought rooms were spacious."
    • 7.1 "Nice rooms."
      9.5 "95% thought rooms were spacious."
      9.5 "95% thought the view was good."
    • 5.3 "Average cleanliness."
    • 5.1 "Vibe was decent."
    • 4.9 "Bad amenities."
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    Overall rating

    8.3 Excellent
    Based on 29 reviews
    • 8.6 "Location is great."
    • 8.5 "Breakfast is good."
    • 7.5 "High comfort."
    • 7.2 "Nice rooms."
    • 4.9 "Vibe wasn't good."
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Good to know
    "Spacious rooms"
    "Great view"
    data provided by TrustYou
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