Overview

Holiday Inn Cardiff City Centre

Castle Street, Cardiff, CF10 1XD, United Kingdom
+44 871 942 9240

RM 295+

Overall guest ratings

8.2/10 Excellent
Based on 1,846 reviews

Review highlights

  • 9.4
  • 8.9
  • 4.8
  • 4.6

Good to know

  • Accessible parking
  • Great view

Nearby

    show all

    About

    A modern, accessible hotel near Cardiff Castle and the Principality Stadium Centrally located opposite Cardiff Castle, Holiday Inn® Cardiff City Centre hotel is ideal for either a business trip or a leisure visit. It's 12 miles from Cardiff International Airport and five miles from the M4 motorway. For a fee, you can leave your car in a hotel parking space;  Cardiff Central train station is less than 10 minutes' walk away. Sports fans are five minutes' walk from the  Principality Stadium , the home of Welsh rugby, and 15 minutes from the Swalec Stadium . You can walk to  Cardiff Castle in two minutes, and the shops of central Cardiff are right outside the hotel door. The 200 outlets of St. David's Dewi Sant shopping centre are a 10-minute walk away. You can also tour the town with ease aboard a  hop-on, hop-off sightseeing bus – there's a stop opposite the hotel. Get up to speed before a meeting using free Wi-Fi , and check the news on two computers in the lobby. The hotel's dedicated Academy Conference Centre  makes it easy to organise a training session or event to suit all your requirements, for up to 150 delegates. Enjoy modern British fare in the Junction Restaurant , or relax with a Starbucks coffee in the lounge bar. Watch the game over a beer in Callaghan's Sports Bar , or sit back in the large, sunny beer garden . Kids stay and eat free .

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    InterContinental

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,846 reviews
    • 9.4 "Terrific location."
      7.3 "Great parking, according to 73%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought it was easy to get to the train station."
    • 8.9 "Great service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
      8.3 "83% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 5.2 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
      5.3 "Only 53% thought the shower was ok."
      5.4 "54% thought the minibar was ok."
    • 4.8 "Bar is not good."
      3.3 "Bar service was unacceptable, according to 67%."
      1.7 "83% said beverages were too expensive."
    • 4.6 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.7 "53% thought it was too noisy."
      0.1 "99% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
    • 4.5 "Value below average."
      4.7 "53% thought it was overpriced."
      1.7 "83% said beverages were too expensive."
    • 4.0 "Internet is poor."
      4.7 "53% thought it was overpriced."
      3.2 "68% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
      3.7 "63% didn't like the unstylish hotel."
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    Overall rating

    8.3 Excellent
    Based on 1,329 reviews
    • 9.5 "Terrific location."
      7.6 "Great parking, according to 76%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.4 "Breakfast is good."
    • 4.8 "Bar is not good."
      3.5 "Bar service was unacceptable, according to 65%."
    • 4.7 "Rooms are not good."
      2.9 "71% said rooms were small."
      2.5 "75% complained about the bathroom."
      0.6 "94% thought they were poorly maintained."
      0.2 "98% criticized the small bathroom."
      1.3 "For 87%, the rooms looked old."
      2.1 "79% found problems with the furniture."
    • 4.5 "Value below average."
      4.6 "54% thought it was overpriced."
    • 4.3 "Not very comfortable."
      2.9 "71% said rooms were small."
      4.3 "57% thought it was too noisy."
      0.2 "98% criticized the small bathroom."
    • 4.1 "Internet is poor."
      3.4 "66% said the wifi quality was bad."
      4.6 "54% thought it was overpriced."
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    Overall rating

    8.4 Excellent
    Based on 258 reviews
    • 9.5 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 5.0 "Rooms are ok."
      3.0 "70% said rooms were small."
      2.3 "77% complained about the bathroom."
      1.1 "For 89%, the rooms looked old."
      0.1 "99% criticized the small bathroom."
      0.6 "94% thought they were poorly maintained."
    • 4.9 "Not very comfortable."
      3.0 "70% said rooms were small."
      0.1 "99% criticized the small bathroom."
      4.9 "51% thought it was too noisy."
    • 4.6 "Value below average."
    • 3.1 "Horrible vibe."
      1.8 "82% criticized the unstylish hotel."
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    Overall rating

    7.4 Good
    Based on 18 reviews
    • 4.4 "Rooms are not good."
    • 4.1 "Not very comfortable."

    Overall rating

    8.0 Good
    Based on 239 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 9.1 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Breakfast is good."
    • 5.7 "Rooms are ok."
      7.0 "70% said the beds were comfortable."
    • 5.0 "Average comfort."
      3.2 "68% said rooms were small."
    • 4.1 "Value below average."
      4.5 "55% thought it was overpriced."
    • 3.8 "Internet is poor."
      4.5 "55% thought it was overpriced."
    • 3.4 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Great view"
    data provided by TrustYou

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