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Krystal Grand Punta Cancun

Blvd Kukulkan Km 8.5, 77500 Cancun, QR, Mexico
+52 998 891 5555

RM 554+

Fri 9/12 Check in
Sat 10/12 Check out

Overall guest ratings

7.7/10 Good
Based on 2,768 reviews

Review highlights

  • 9.5
  • 7.3
  • 7.1
  • 5.5

Good to know

  • Friendly service
  • Good restaurants & bars in the area
  • Great shopping

Nearby

    show all

    About

    Located in Cancun (Avenida Kukulkan), Krystal Grand Punta Cancun is minutes from Delphinus Dreams and Gaviota Azul Beach. This 4-star resort is within close proximity of Forum Beach and Cancun Convention Center.

    Rooms

    Make yourself at home in one of the 295 air-conditioned rooms featuring MP3 docking stations and minibars. Rooms have private furnished balconies. LCD televisions with cable programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have complimentary toiletries and hair dryers.

    Amenities

    Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Additional amenities at this resort include complimentary wireless Internet access, concierge services, and babysitting/childcare (surcharge).

    Dining

    All-inclusive rates are available at this resort. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

    Enjoy a meal at one of the resort's dining establishments, which include 4 restaurants and a coffee shop/café. From your room, you can also access 24-hour room service. Relax with a refreshing drink at a beach bar, a poolside bar, or one of 4 bars/lounges. Buffet breakfasts are available for a fee.

    Business, Other Amenities

    Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This resort has 2 meeting rooms available for events. Free valet parking is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Airport shuttle
    • ATM on-site
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Free parking
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Childrens programmes
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 2,768 reviews
    • 9.5 "Terrific location."
    • 7.3 "Tasty food."
    • 7.1 "Good breakfast."
    • 6.9 "Service is ok."
    • 6.2 "Average cleanliness."
    • 5.5 "Rooms are ok."
    • 4.2 "Not very comfortable."
    • 3.5 "Internet is poor."
    View all review categories

    Overall rating

    8.0 Good
    Based on 1,909 reviews
    • 9.4 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.9 "99% appreciated the closeness to the beach."
    • 7.2 "Good breakfast."
    • 6.9 "Service is ok."
      6.5 "Only 65% thought the service was professional."
    • 6.8 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 6.4 "Average value."
      6.0 "Breakfast prices were ok, according to 60%."
    • 6.2 "Bar is ok."
    • 6.0 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
    • 5.9 "Rooms are ok."
      5.7 "Only 57% said rooms were clean enough."
      6.3 "Only 63% said rooms were big enough."
    • 4.7 "Not very comfortable."
      3.9 "61% thought it was too noisy."
      4.3 "57% didn't like the uncomfortable beds."
    • 3.8 "Internet is poor."
      2.9 "71% said the wifi quality was bad."
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    Overall rating

    7.8 Good
    Based on 692 reviews
    • 9.2 "Wonderful beach."
      7.9 "79% appreciated the clean beach."
    • 9.2 "Terrific location."
      9.7 "97% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 7.5 "Good breakfast."
    • 6.7 "Service is ok."
      6.2 "Only 62% thought the service was professional."
    • 6.2 "Average amenities."
      5.9 "59% thought the building was acceptable."
    • 6.0 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
    • 5.5 "Vibe was decent."
    • 4.8 "Rooms are not good."
      2.2 "78% complained about the bathroom."
      4.3 "57% didn't like the uncomfortable beds."
      0.9 "91% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
    • 4.2 "Not very comfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.6 "64% thought it was too noisy."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 166 reviews
    • 9.4 "Terrific location."
    • 6.7 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.6 "Service is ok."
      5.9 "Only 59% thought the service was professional."
    • 6.6 "Average value."
    • 6.2 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 5.2 "Rooms are ok."
      6.0 "Only 60% said rooms were clean enough."
    • 4.4 "Not very comfortable."
    • 3.1 "Disappointing internet connection."
    View all review categories
    Hotel type
    Wellness Hotel
    Guests recommend this as a wellness hotel
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Beach Hotel
    Guests consider it an awesome beach hotel.
    Good to know
    "Friendly service"
    "Good restaurants & bars in the area"
    "Great shopping"
    data provided by TrustYou

    Recent reviews

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    Photos

    Photos

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