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the staff were friendly and efficient Hotel room was adequate size, but really smelled of smoke or something similar. My colleague had the same complaint about her room. Based on the smell alone I would not recommend this hotel. Everything else was fine and could be recommended
good quality of materials in the room, clean bath room no restaurant, I got a smoking room while I asked for non-smoking
They lock money on my visa card and I still waiting unlock from hotel side(I already payed but summ on my card is still locked so i cannot use money) Im very upset
some of the staff at reception were friendly & helpful like letting us keep our luggage in the lock up room before we left the hotel some of those serving at reception could take a few English lessons...the location made it difficult to get back & forth to the Expo without driving or a 15 minute walk around & thru the parking lots in the heat wave - could use either a shortcut directly there or a provided regular shuttle service for those of us without a vehicle
convenience of hotel to main roads and friendliness of staff
Good welcome from the staff, room clean The room was noisy and temperature quite high - light was not correctly shadowed by the curtains
The small room for accomodating two people; they forgot to redo the room
It is good value for money ... simple - basic - close by - good formula for short stays
The car park is much too small. The staff were very pleasant and helpful (by moving their cars to fit us in) but when we arrived we were told we had to find parking on one of the residential side streets. I drove down the side street but the only space was over 600 meters away which was unacceptable. I know it was so busy because of the U2 concert but this must happen everytime you have a lot of guests.
Everything was fine, good furnitures, nice room, good services, good breakfast, very kind staff. Really good. 100 m from the subway station Heyzel, just in front of the stadium, 400m from the movie theatre and a cool small street (behind the movie theatre) full of low cost restaurants. We couldn't close the window perfectly, it was cold outside so they should fix it (room 115). Maybe the room is a bit small, but ok.
It was convenient for Metro and tram stations, and the breakfast was good! The rooms were a bit small.
The staff, room and breakfast were fine. When travelling an internet connection is basic need. The hotel charges E4.50/h for internet even in the lobby. For me this is the reason not to return to this hotel. I believe the Hotel would increase its service considerably if the wifi in de lobby were to be free. There are minor other issues, such as rust in the bathroom and the fact that the window didn't open, which are not that much of a problem.
Quiet place, with good territory Room was too small.
The room smelt of cigarettes
Breakfast was good. Beds were not clean and We have bited by Fleas !!!!!! Be careful pets are allowed in this hotel. Dogs were baying during at mid-night.
Nothing perticular the restaurant was very bad
Good breakfast. Comfortable small rooms. Good location for Atonium and Metro. Ample parking. Would be an idea to have a toaster at breakfast. Would prefer no pets allowed.
Ideally situated near the ring road and near the metro so easy to access the centre of Brussels. Plenty of free parking at the hotel. The bed was rather hard and uncomfortable, and the restaurant was closed due to holiday period.
The location, Expo, is an interest place. The hotel is in general confortable It is too far from the Center. The room was small