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Phoenix Hotel
2 stars

Phoenix Hotel

517 39th Street, Brooklyn, NY 11232, United States
Brooklyn, NY
See location+1 718 734 5100
From
RM 344
Cheapest

rate per night

4.9
Mediocre
based on 1115 reviews
1,115 reviews
Room type
Provider
Nightly total
Queen room
RM 344
Double room
RM 381
Standard Room
RM 397

Photos of Phoenix Hotel

Overview

Rating

At the Phoenix Hotel, guests have exclusive access to many amenities. One of the amenities is free parking, which enables visitors to keep their cars, trucks, and other vehicles on property that's secure. Another amenity is the free high-speed internet that gives guests the chance to surf the web from their smartphones, laptops, tablets, and other electronic devices when they need it most. Other amenities include room service, daily housekeeping, baggage storage, ATMs, several vending machines, and staff members at the front desk who are ready to provide guidance and assistance 24 hours a day, 7 days a week. The staff here is multilingual and the property is entirely smoke-free.

The Phoenix Hotel has several room types to choose from. However, every room has air conditioning so that every visitor feels cool and comfortable during their stay. Also, every room has a private bathroom that's full of amenities like a shower, a bathtub, a sink, a toilet, a hairdryer, and free toiletries. Moreover, guests can expect to find a flat-screen TV with cable channels in every room, too. This hotel provides towels, linens, and toilet paper. It also provides wake-up service, ironing facilities, a work desk, and a telephone that visitors can use to call the front desk whenever necessary.

This hotel is close to many popular destinations. For example, tourist attractions like Green-Wood Cemetery, Industry City, Escher The Exhibition and Experience, and The Annex/Hell's Kitchen Flea Market are all within walking distance of the hotel. Similarly, restaurants like Avocaderia, Maoz, Sunset Park Diner, and Lobby Bar at the Algonquin Hotel are just minutes away. Lastly, the closest airports are Newark Liberty International Airport and John F. Kennedy International Airport, while train stations on 36th St and 45th St are within walking distance, too.

Rating
4.9
Mediocre
Based on 1,115 verified guest reviews

Latest deals for Phoenix Hotel

Fri 21/2
Sat 22/2
Standard Room
bed type unknown
bed type unknown
bed type unknown
Queen room
1 queen bed
bed type unknown
1 queen bed
Double room
2 double beds
1 queen bed
1 queen bed
Deluxe room
bed type unknown
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Phoenix Hotel

  • Room service
  • Free Wi-Fi
  • Business centre
  • Wi-Fi available in all areas
  • Flat-screen TV
  • Cable or satellite TV
  • Free toiletries
  • Internet
  • Hairdryer
  • ATM on-site

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Air-conditioned
  • Free toiletries
  • Shampoo
  • Heating
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Non-smoking rooms available
  • Entire unit wheelchair accessible
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift
  • Upper floors accessible by stairs
  • Designated smoking area

Bathroom

  • Hairdryer
  • Toilet
  • Toilet paper
  • Toothbrush
  • Shower
  • Private bathroom

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Room service
  • 24-hour front desk

General

  • Family rooms
  • Telephone
  • City view
  • Storage available

Media and entertainment

  • Cable or satellite TV
  • Flat-screen TV

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Garden

Laundry

  • Iron and ironing board

Bedroom

  • Socket near the bed

Dining

  • Electric kettle

Health and safety

  • Daily housekeeping

Reviews of Phoenix Hotel

4.9
Mediocre
1115 verified ratings
Wonderful
114
Very good
78
Good
126
Okay
92
Fair
144
Mediocre
109
Poor
452
Guests say
Guests have reported a highly disappointing experience during their stay at the hotel. Common complaints revolve around very unhelpful and unfriendly service, with multiple reviews highlighting that staff lacked essential training and were generally unpleasant. Cleanliness was a major issue, with many describing the rooms as dirty, with issues such as stained sheets, moldy bathrooms, and overall neglect. Many guests expressed that the hotel did not offer value for the price they paid, often mentioning that it felt more like a low-end motel rather than a hotel, with some rooms not matching the advertised pictures.
AI-generated from customer reviews
Service1 out of 10
Value for Price1 out of 10
Cleanliness0.5 out of 10
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2.2
Poor
Rajiv, Dec 2019
Cons (-) The hotel is in the ghetto and unfortunately did not have the most friendly staff. The queen bedroom was in a tiny apartment room with old bed sheets and tonight at all look like the pictures. They also requested a $20 deposit checked in and then when I check out they refused to give you my money back. After much arguing they finally gave me my $20 cash deposit back. Overall I will never go to thi...
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Location

517 39th Street, Brooklyn, NY 11232

What's nearby

  • Greenwood Cemetery0.9 km
  • Prospect Park Zoo3.6 km
  • Grand Army Plaza3.7 km
  • Brooklyn Public Library3.8 km
  • Brooklyn Botanical Gardens3.9 km
  • Brooklyn Museum4 km
  • Barclays Center Brooklyn4.2 km
  • Brooklyn Academy of Music4.5 km
  • New York Transit Museum4.5 km
  • Brooklyn Heights Promenade5 km
  • Statue of Liberty5.5 km
  • Brooklyn Bridge Park5.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Phoenix Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Phoenix Hotel

  • Where is Phoenix Hotel located?

    Phoenix Hotel is located at 517 39th Street in Sunset Park, 5.5 km from the centre of Brooklyn. Greenwood Cemetery is the closest landmark to Phoenix Hotel.

  • When is check-in time and check-out time at Phoenix Hotel?

    Check-in time is 15:00 and check-out time is 11:00 at Phoenix Hotel.

  • Does Phoenix Hotel offer free Wi-Fi?

    Yes, Phoenix Hotel offers free Wi-Fi.

  • How far is Phoenix Hotel from the airport?

    Phoenix Hotel is 9.6 km from New York Skyports SPB.

  • How does KAYAK find such great Phoenix Hotel hotel deals?

    KAYAK scours the web for all room deals available at Phoenix Hotel in Brooklyn and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Phoenix Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Phoenix Hotel.

See more FAQs

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