Overview

Hotel Servigroup Pueblo Benidorm

Calle Ibiza, 17, 03503 Benidorm, Valencia, Spain
+34 965 853 150

RM 249+

Overall guest ratings

8.2/10 Excellent
Based on 1,522 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.6
  • 5.4

Good to know

  • Recreation staff is nice
  • Great menu
  • Friendly service

Nearby

    show all

    About

    Location:

    -Located in a lively area of Benidorm, just 300m. away from Levante Beach.

    Facilities and services:

    -Sun terrace with two swimming pools for adults and one for children (electrolysis disinfection). Covered heated swimming pool.

    -Mediterranean Café, Lounge-bar “Atlantic” and pool bar.

    -Other facilities include ping pong, petanque, billiards, shuffleboard and computers with internet access (supplement).

    -For the youngest members of the family: children’s playground provided with slides, toys and swimming pool.

    -Delfi children’s club (high season) with its own mascot, workshops and activities (children under 4 years must be accompanied by an adult).

    -Wide range entertainment programme for children and adults, including shows and live music.

    -Servigroup boutique with souvenirs, gifts and accessories.

    -Free wifi connection throughout the hotel, including outdoor areas.

    -Internet connection (supplement).

    -Hairdresser (at H. Servigroup Venus, supplement).

    -Panoramic lift.

    -Hotel-owned covered parking spaces with elevator connected to the reception (supplement): 91.

    Rooms:

    - 539 rooms, including one junior suite, distributed across a central building and 5 smaller blocks with 4 floors each, located in the pool area and surrounded by Mediterranean gardens.

    All include balcony, bathroom, hairdryer, air-conditioning (depends on the season) and heating by fan coil system, flat screen TV, mini fridge, direct dial telephone, safe (supplement) and intelligent locking system.

    - The flat screen TVs provide a new digital system with 60 national and international channels and 15 music channels.

    Restaurant:

    - Restaurant with buffet service and show cooking. A selected and varied assortment of dishes including themed dishes, vegetarian choices and delicious desserts. Celiac menu available on request.

    Committed to quality:

    - ISO 9001:2008 Certification awarded by AENOR, for quality management of "accommodation and dining-room services", and the international equivalent “IQNet Quality System”.

    Fire and safety installations adapted to the current European regulations.

    Less show all
    Hotel Servigroup Pueblo Benidorm

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • ATM on-site
    • Car hire
    • Child-friendly
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Room service
    • Game room
    • Golf
    • Child pool
    • Indoor pool
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Fitness centre
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
    • Playground
    • Pool table
    • Storage available
    • Wedding services
    • Terrace/Patio
    • Facilities for disabled guests
    Less show all
    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 1,522 reviews
    • 9.2 "Terrific location."
      8.8 "88% appreciated the closeness to the beach."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.7 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
      9.3 "93% thought the service was very professional."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
      8.3 "83% loved the menu selection."
      7.3 "73% loved the dining experience."
      8.2 "Yummy desserts, said 82%."
      10.0 "100% thought the dining area was clean."
    • 7.8 "Good pool."
    • 5.4 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.3 "Rooms are ok."
      5.2 "Only 52% thought the furniture was functional."
      6.1 "Only 61% thought the shower was ok."
      5.9 "59% said the view was so-so."
      6.7 "For only 67%, the tv was ok."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 2.9 "Quite uncomfortable."
      2.7 "73% said rooms were small."
      3.4 "66% didn't like the uncomfortable beds."
      2.9 "71% thought it was too noisy."
      0.4 "96% criticized the small bathroom."
      4.6 "Air conditioning was criticized by 54%."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 730 reviews
    • 8.9 "Location is great."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.5 "Breakfast is good."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the recreation staff was great."
      9.1 "91% thought the service was very professional."
    • 8.0 "Food is delicious."
      8.1 "81% loved the menu selection."
      7.4 "74% loved the dining experience."
    • 4.5 "Rooms are not good."
      2.5 "75% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      3.4 "66% complained about the bathroom."
      0.3 "97% criticized the small bathroom."
      1.8 "82% thought they were poorly maintained."
    • 2.5 "Quite uncomfortable."
      2.5 "75% said rooms were small."
      3.0 "70% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      3.0 "70% thought it was too noisy."

    Overall rating

    8.0 Good
    Based on 669 reviews
    • 9.1 "Terrific location."
    • 8.4 "Food is delicious."
      8.3 "83% loved the menu selection."
    • 8.4 "Great service."
      9.0 "90% found the staff to be very friendly."
      7.8 "78% said the recreation staff was great."
      9.4 "94% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.7 "Good pool."
    • 6.6 "Average amenities."
      6.9 "69% thought the building was acceptable."
      5.6 "56% found the grounds not bad."
    • 5.5 "Rooms are ok."
    • 4.6 "Internet is poor."
      4.8 "52% said the wifi quality was bad."
    • 3.4 "Not very comfortable."
      3.0 "70% said rooms were small."
      3.8 "62% didn't like the uncomfortable beds."
      3.0 "70% thought it was too noisy."
    View all review categories

    Overall rating

    8.5 Excellent
    Based on 121 reviews
    • 9.1 "Terrific location."
    • 8.4 "Food is delicious."
      8.3 "83% loved the menu selection."
    • 8.4 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.8 "Good pool."
    • 5.0 "Rooms are ok."
      2.6 "74% said rooms were small."
    • 2.7 "Quite uncomfortable."
      2.6 "74% said rooms were small."
      2.7 "73% thought it was too noisy."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Recreation staff is nice"
    "Great menu"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    All reviews
    Find reviews that mention:
    More
    Photos
    Map

    Map