Overview

Clayton Hotel Belfast
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22 Ormeau Avenue, Belfast, BT2 8HS, United Kingdom
+44 289 032 8511

RM 453+

Overall guest ratings

8.0/10 Good
Based on 3,274 reviews

Review highlights

  • 9.3
  • 8.4
  • 5.5
  • 5.2

Good to know

  • Great reception
  • Friendly service

Nearby

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    About

    Located 3.6 mi (5.8 km) from the airport, Clayton Hotel Belfast offers a great location, putting you within just a 10-minute walk of Ulster Hall and Belfast City Hall. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, body wraps, or mani/pedis. There's an indoor pool and a bar/lounge, and rooms at this upscale hotel get the details right with deep soaking tubs and pillow menus.

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    Amenities

    • Parking
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Sauna
    • Designated smoking area
    • Storage available
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Pets not allowed
    • Steam room
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 3,274 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      7.2 "72% said the reception staff was great."
      7.5 "75% thought the service was very professional."
      8.1 "81% found the restaurant service to be one of the best."
      7.5 "Lovely bar service, according to 75%."
      7.8 "Management was excellent, said 78%."
    • 7.8 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.6 "Pool is mediocre."
    • 5.5 "Average comfort."
      5.9 "Beds were acceptable for 59%."
      5.5 "Only 55% said rooms were big enough."
    • 5.2 "Average cleanliness."
      5.7 "Only 57% said rooms were clean enough."
      5.8 "58% thought the cleanliness of the hotel was average."
    • 5.0 "Rooms are ok."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.2 "78% had problems with the shower."
      2.7 "73% said the bathroom was dirty."
      3.0 "For 70%, the rooms looked old."
      1.8 "82% thought the tv was sub-standard."
      0.9 "Air conditioning was criticized by 91%."
      1.9 "81% found problems with the furniture."
      3.1 "69% criticized the small bathroom."
    • 4.9 "Value below average."
      3.0 "70% said the breakfast was too expensive."
      4.6 "The price was too high for 54%."
      2.2 "78% said beverages were too expensive."
    • 3.1 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 1,604 reviews
    • 9.3 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      9.0 "90% liked the proximity to sightseeing."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.5 "Lovely bar service, according to 75%."
      7.4 "74% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 6.7 "Vibe was decent."
    • 6.2 "Pool is mediocre."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.8 "Only 58% said rooms were clean enough."
      5.9 "Only 59% said rooms were big enough."
      5.5 "55% said the view was so-so."
    • 5.1 "Average cleanliness."
      5.8 "Only 58% said rooms were clean enough."
      5.7 "57% thought the cleanliness of the hotel was average."
    • 4.8 "Value below average."
      3.0 "70% said the breakfast was too expensive."
    • 3.3 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
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    Overall rating

    7.9 Good
    Based on 1,309 reviews
    • 9.0 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to shopping."
      9.4 "94% liked the proximity to sightseeing."
    • 8.2 "Great service."
      8.7 "87% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 7.7 "Good breakfast."
    • 7.1 "Good pool."
    • 6.8 "Food is average."
      5.5 "Only 55% were satisfied with the menu."
      5.6 "56% thought the dining experience was appropriate."
    • 4.8 "Value below average."
      3.1 "69% said the breakfast was too expensive."
    • 4.6 "Not very clean."
      2.4 "76% said the bathroom was dirty."
      1.1 "Dirty pool, said 89%."
    • 4.0 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."
      4.1 "59% thought it was too noisy."
      0.9 "Air conditioning was criticized by 91%."
    • 3.9 "Rooms are not good."
      4.6 "54% didn't like the uncomfortable beds."
      2.0 "80% complained about the bathroom."
      0.3 "97% thought they were poorly maintained."
      2.4 "76% had problems with the shower."
      2.4 "76% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
    • 3.3 "Internet is poor."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.1 Excellent
    Based on 65 reviews
    • 9.3 "Terrific location."
    • 8.1 "Great service."
      8.6 "86% found the staff to be very friendly."
    • 6.1 "Average amenities."
      6.3 "63% thought the building was acceptable."
    • 5.4 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.7 "Rooms are not good."

    Overall rating

    8.0 Good
    Based on 294 reviews
    • 9.2 "Terrific location."
    • 8.0 "Great service."
      8.8 "88% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 7.1 "Good breakfast."
    • 7.0 "Good pool."
    • 6.7 "Vibe was decent."
    • 6.7 "Food is average."
    • 5.9 "Average amenities."
      6.1 "61% thought the building was acceptable."
    • 4.9 "Value below average."
    • 4.7 "Rooms are not good."
      2.0 "80% complained about the bathroom."
      0.4 "96% thought they were poorly maintained."
      2.3 "77% had problems with the shower."
    • 2.9 "Disappointing internet connection."
      2.2 "78% said the wifi quality was bad."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great reception"
    "Friendly service"
    data provided by TrustYou

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