Overview

Novotel Bangkok Fenix Silom

320 Silom Road, Bangkok 10500, Thailand
+66 2 206 9100

RM 261+

Overall guest ratings

8.3/10 Excellent
Based on 2,871 reviews

Review highlights

  • 8.7
  • 8.3
  • 8.0
  • 4.1

Good to know

  • Clean rooms
  • Good accessibility by car

Nearby

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    About

    Central to everything in Bangkok, Novotel Bangkok Fenix Silom is located near two BTS sky train stations - Surasak and Taksin station, a convenient location for both business and leisure travelers. Within walking distance to Jewelry Trade Center and Sathorn Pier. The hotel boasts 4-star comfort and practical facilities including gym with sauna and a pool. Stay connected with free WIFI service, enjoy delicious breakfast at The SQUARE restaurant or unwind with evening drinks at Stone Bar.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Meeting/Banquet facilities
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Night club
    • Safe
    • Sauna
    • Free parking
    • Designated smoking area
    • Storage available
    • Child-friendly
    • Gift shop
    • Laundry facilities
    • Laundry service
    • Game room
    • Cable or satellite TV
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 2,871 reviews
    • 8.7 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      8.8 "88% liked the proximity to shopping."
      7.1 "Near to public transport, according to 71%."
      7.7 "77% liked the proximity to sightseeing."
      8.7 "City centre within easy reach, said 87%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.4 "Good access to the airport, said 94%."
    • 8.3 "Breakfast is good."
      7.0 "70% were happy with the price of the breakfast."
    • 8.0 "Great service."
      8.4 "84% thought the service was very professional."
      7.2 "Housekeeping was great, according to 72%."
      9.1 "91% said the concierge service was amazing."
      10.0 "100% were happy with the shuttle service."
    • 5.4 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.3 "Only 63% said the rooms were modern."
      6.9 "69% thought the bathroom was big enough."
      5.3 "For only 53%, the tv was ok."
      5.8 "58% thought the minibar was ok."
      5.3 "Only 53% thought the furniture was functional."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
      5.9 "For only 59%, the facilities were new enough."
    • 4.1 "Not very comfortable."
      2.8 "72% said rooms were small."
      1.7 "Air conditioning was criticized by 83%."
    • 4.0 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
    • 3.6 "Pool is below average."
      1.2 "Dirty pool, said 88%."
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    Overall rating

    8.3 Excellent
    Based on 1,205 reviews
    • 8.6 "Breakfast is good."
    • 8.6 "Location is great."
      7.4 "74% liked the proximity to sightseeing."
      8.5 "Easily accessible by car, said 85%."
      7.1 "Near to public transport, according to 71%."
      8.7 "87% liked the proximity to shopping."
    • 7.8 "Good service."
      9.3 "93% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.0 "90% said the concierge service was amazing."
      7.1 "Housekeeping was great, according to 71%."
    • 6.3 "Rooms are ok."
      6.6 "Only 66% said the rooms were modern."
      5.6 "Cleanliness of the bathroom was average, said 56%."
    • 5.0 "Average comfort."
    • 4.3 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.8 "Pool is below average."
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    Overall rating

    8.1 Excellent
    Based on 746 reviews
    • 8.8 "Good value."
      7.6 "76% were happy with the price of the breakfast."
    • 8.4 "Breakfast is good."
      7.6 "76% were happy with the price of the breakfast."
    • 8.3 "Location is great."
      8.7 "Easily accessible by car, said 87%."
      8.7 "87% liked the proximity to shopping."
      8.4 "City centre within easy reach, said 84%."
    • 7.7 "Good service."
      8.0 "80% thought the service was very professional."
    • 5.3 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 4.2 "Internet is poor."
      3.9 "61% said the wifi quality was bad."
    • 3.8 "Rooms are not good."
      2.1 "79% said rooms were small."
      3.1 "69% complained about the bathroom."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
    • 3.1 "Horrible pool."
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    Overall rating

    8.6 Excellent
    Based on 430 reviews
    • 8.9 "Good value."
    • 8.7 "Location is great."
      9.0 "Easily accessible by car, said 90%."
      8.6 "86% liked the proximity to shopping."
    • 8.1 "Generally very clean."
      8.2 "82% said rooms were clean."
      8.8 "88% thought it was clean."
    • 8.0 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.4 "Rooms are ok."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.8 "Not very comfortable."
      3.3 "67% said rooms were small."
    • 3.6 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
    • 3.3 "Pool is below average."
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    Overall rating

    8.4 Excellent
    Based on 488 reviews
    • 8.8 "Location is great."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.0 "Bar is amazing."
    • 6.5 "Sufficient wellness & sports facilities."
    • 5.7 "Rooms are ok."
      5.8 "Only 58% said the rooms were modern."
    • 5.3 "Average amenities."
      5.4 "54% thought the building was acceptable."
    • 4.7 "Not very comfortable."
      2.8 "72% said rooms were small."
    • 4.0 "Pool is below average."
    • 3.8 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Clean rooms"
    "Good accessibility by car"
    data provided by TrustYou

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