Novotel Bangkok Fenix Silom, Bangkok Hotels from RM 258

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 3,005 reviews

Location

8.8 "Location is great."

8.9 "Easily accessible by car, said 89%."

7.6 "Near to public transport, according to 76%."

8.1 "81% liked the proximity to sightseeing."

9.1 "City centre within easy reach, said 91%."

10.0 "100% enjoyed the restaurants & bars nearby."

9.3 "Good access to the airport, said 93%."
Value for money

8.7 "Good value."

7.7 "77% were happy with the price of the breakfast."

10.0 "100% thought it was a great value."
Service

8.3 "Great service."

9.3 "93% found the staff to be very friendly."

8.8 "88% thought the service was very professional."

9.1 "91% said the concierge service was amazing."

10.0 "100% were happy with the shuttle service."

10.0 "100% said the recreation staff was great."
Breakfast

8.3 "Breakfast is good."

7.7 "77% were happy with the price of the breakfast."
Amenities

5.4 "Average amenities."

5.3 "53% thought the building was acceptable."

6.0 "60% found the grounds not bad."

6.5 "For only 65%, the facilities were new enough."
Room

5.4 "Rooms are ok."

6.9 "Only 69% said the rooms were modern."

5.2 "Only 52% thought the furniture was functional."

5.7 "57% thought the bathroom was big enough."

6.8 "68% thought the minibar was ok."

6.4 "For only 64%, the tv was ok."
Comfort

4.3 "Not very comfortable."

2.7 "73% said rooms were small."

2.2 "Air conditioning was criticized by 78%."
WiFi

3.5 "Internet is poor."

3.1 "69% said the wifi quality was bad."
Pool

3.4 "Pool is below average."

1.5 "Dirty pool, said 85%."

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Overall rating

Based on 1,292 reviews

Breakfast

8.6 "Breakfast is good."
Location

8.6 "Location is great."

8.7 "Easily accessible by car, said 87%."

7.6 "76% liked the proximity to sightseeing."

7.6 "Near to public transport, according to 76%."

8.8 "88% liked the proximity to shopping."
Service

8.2 "Great service."

9.4 "94% found the staff to be very friendly."

8.7 "87% thought the service was very professional."
Room

6.3 "Rooms are ok."

6.6 "For only 66%, the tv was ok."
Comfort

4.9 "Not very comfortable."

3.0 "70% said rooms were small."

2.1 "Air conditioning was criticized by 79%."
WiFi

4.1 "Internet is poor."

3.6 "64% said the wifi quality was bad."
Pool

3.5 "Pool is below average."

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Overall rating

Based on 751 reviews

Value for money

8.9 "Good value."

8.1 "81% were happy with the price of the breakfast."
Breakfast

8.7 "Breakfast is good."

8.1 "81% were happy with the price of the breakfast."
Location

8.5 "Location is great."

8.9 "Easily accessible by car, said 89%."

7.5 "Near to public transport, according to 75%."

8.8 "88% liked the proximity to shopping."

8.8 "City centre within easy reach, said 88%."
Service

8.0 "Great service."

9.3 "93% found the staff to be very friendly."

8.5 "85% thought the service was very professional."
Amenities

5.4 "Average amenities."

5.3 "53% thought the building was acceptable."
WiFi

3.9 "Internet is poor."

3.5 "65% said the wifi quality was bad."
Room

3.8 "Rooms are not good."

2.1 "79% said rooms were small."

3.1 "69% complained about the bathroom."
Comfort

3.2 "Quite uncomfortable."

2.1 "79% said rooms were small."
Pool

3.1 "Horrible pool."

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Overall rating

Based on 510 reviews

Value for money

9.0 "Excellent value."
Location

9.0 "Terrific location."

9.1 "Easily accessible by car, said 91%."

8.8 "88% liked the proximity to shopping."

9.2 "City centre within easy reach, said 92%."
Service

8.4 "Great service."

9.4 "94% found the staff to be very friendly."

9.0 "90% thought the service was very professional."
Cleanliness

8.2 "Generally very clean."

8.0 "80% said rooms were clean."

9.1 "91% thought it was clean."
Breakfast

7.6 "Good breakfast."
Room

6.0 "Rooms are ok."
Amenities

5.4 "Average amenities."

5.3 "53% thought the building was acceptable."
Comfort

4.7 "Not very comfortable."

3.0 "70% said rooms were small."
WiFi

3.3 "Internet is poor."

2.9 "71% said the wifi quality was bad."
Pool

3.1 "Horrible pool."

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Overall rating

Based on 450 reviews

Bar and Beverages

8.7 "Bar is amazing."
Location

8.7 "Location is great."
Service

8.4 "Great service."

9.2 "92% found the staff to be very friendly."

7.0 "70% said the reception staff was great."

9.0 "90% thought the service was very professional."
Breakfast

8.0 "Breakfast is good."
Wellness Area

6.5 "Sufficient wellness & sports facilities."
Room

5.8 "Rooms are ok."
Amenities

5.2 "Average amenities."

5.2 "52% thought the building was acceptable."
Comfort

4.8 "Not very comfortable."

2.9 "71% said rooms were small."
Pool

3.8 "Pool is below average."
WiFi

3.4 "Internet is poor."

3.1 "69% said the wifi quality was bad."