Extended Stay America - Atlanta - Perimeter - Peachtree Dunwoody

I cannot believe this hotel gets 3 stars. It doesn't even deserve 2 in my opinion. There was no lobby, the 24 hour coffee bar did not exist and I had to wait 10 minutes to check in while I listened to the front desk employee carry on a personal telephone conversation. The room was sub-par. The sofa (loveseat really) had holes all over it and was very worn out. The cabinets in the kitchen and bathroom were stripped, dented, peeling - just gross. The remote control to the TV would only turn channels by putting in numbers, you could not go up and down, and the volume did not work on the remote. The toilet ran every single time until I went to jiggle the handle. The only way to turn 2 of the lamps on and off was to unplug/plug them. I also was told I could get a late check out (a whole 30 minutes) when I checked in, but the next morning I was harassed by the housekeepers knocking - twice after I told them I was checking out late - and then by the front desk calling my room. I have...

The staff is helpful and considerate. The printer was down, but the manager offered to print off my documents from her office printer. Rooms are clean. Internet is slow and makes it impossible to watch streaming videos. Checking email and web browsing is ok. Breakfast only has bagels and coffee.

Extended Stay Deluxe was located in a beautiful business park area that is very well maintained, however the hotel was NOT. It is rated a 3 star, probably because of the amenities that it has. I would NOT consider it a 3 star! The location was awesome, only about a mile off of I-285. Lots of restaurants and shopping conveniently located near the hotel. However, we had a very poor night's sleep...the bath room is located right beside the bed and the toilet made a constant dripping sound, shutting the bathroom door helped, however it could not muffle out the sound of the refrigerator which would make a very loud mechanical banging/clanging noise every time it cycled off. We wanted to try to drown out the noises by turning on the air conditioner fan, but that would not run either. There were other repairs needed too.. the bathroom drain did not work properly and the nightstand light would not work. If the room was in need of so many repairs, we wondered how well they were being cleaned. O...

I called early in the afternoon to say I'd be late, and they said fine. When I arrived at l0:30 PM I was sent to an unclean room with wet towels on the sofa, then a room with all the furniture piled on the bed. The desk clerk then took me to a third room which was clean, but very small and very hot. It took until 2 am to get it cool enough to sleep. I realize that on the date I stayed there Atlanta had flooding and some housekeepers may not have come to work. But they still should have known which rooms were clean and which weren't, and should have had a clean, cool room waiting for me. I was in Atlanta for a funeral and this experience didn't make my time any cheerier. I will not stay here again.

Pros: Nice sized room with kitchette; friendly staff, great location for my purposes, one of the best irons I've ever used! Cons: The front desk closes at 11pm to 7am!!!! No staff is available to help you! I had to leave my training at a nearby hospital and return to hotel to check out! The sheets were stained and had someone else's hair on them - Ugh! I slept in my clothes. Towels were really, really rough - need fabric softener!!!

Good: Great upscale location- minutes from restaurants, shopping, and a nice mall, short drive to downtown Atlanta. The price was competative, clean hotel and room, nice to have a kitchen, staff was very polite, adequate breakfast in the mornings, pet friendly. Bad: Musty smell in room, clicking A/C, no batteries in television remote, very firm bed, there was no 24/7 coffee bar which was advertised. After discovering that the toilet was clogged from the previous occupants, I was given a plunger and towels to fix the problem myself.

The breafast that was promised never appeared or was incomplete. I had to change rooms because of a water leak in the ceiling. The beds were not as promised!

For the price, this is a great deal. Spacious rooms, plenty of storage for extended stays, Friendly employees.