Overview

Four Points by Sheraton Asheville Downtown

22 Woodfin Street, Asheville, NC 28801, United States
+1 828 253 1851

RM 602+

Overall guest ratings

7.8/10 Good
Based on 1,355 reviews

Review highlights

  • 9.7
  • 8.9
  • 4.3
  • 3.9

Good to know

  • Accessible parking
  • Near city centre

Nearby

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    About

    Best of Both Worlds. Four Points by Sheraton Asheville Downtown offers the convenience of a great downtown location while being nestled among the Blue Ridge Mountains. Step out our door and into a unique world of shops, restaurants, art galleries, and more. Simple Pleasures. Slip into your Four Points by Sheraton Four Comfort Bed and watch an in-room movie on the 32" LCD flat screen TV. Sample one of the many beers offered with our Best Brews(SM)or catch up on some reading over a hot & fresh cup of Seattle’s Best Coffee. We are also proud to be a 100% non-smoking hotel.  For animal lovers, we offer pet-friendly rooms for a fee. Work or Play. Whether you're hosting or attending an event in our 2,700 square feet of meeting space or enjoying time away from your busy life, we’re ready to make your visit as perfect as can be. Find everything from free Wi-Fi with printing options to an onsite business center and 24-hour fitness center. We also give you free passes to the local YMCA, which is just one block away.

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    Starwood Hotels

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Meeting/Banquet facilities
    • Cable or satellite TV
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    7.8 Good
    Based on 1,355 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.4 "Great parking, according to 94%."
      9.0 "Easily accessible by car, said 90%."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% thought parking was inexpensive."
      9.2 "92% liked the proximity to sightseeing."
    • 8.9 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.1 "81% thought the service was very professional."
      8.1 "Management was excellent, said 81%."
      8.6 "Lovely bar service, according to 86%."
    • 5.8 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 5.1 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.2 "Beds were acceptable for 62%."
      5.0 "50% said the view was so-so."
      5.6 "For only 56%, the tv was ok."
    • 4.3 "Not very comfortable."
      2.0 "80% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
      0.8 "92% criticized the small bathroom."
    • 3.9 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
      2.7 "For 73%, the lobby entrance was sub-standard."
    • 3.4 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
      2.7 "For 73%, the lobby entrance was sub-standard."
      0.4 "96% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
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    Overall rating

    7.9 Good
    Based on 975 reviews
    • 9.5 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
      9.2 "Great parking, according to 92%."
      8.9 "Easily accessible by car, said 89%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      7.7 "77% thought the service was very professional."
    • 5.8 "Breakfast is mediocre."
      5.8 "Breakfast prices were ok, according to 58%."
    • 5.0 "Rooms are ok."
      3.0 "70% complained about the bathroom."
      4.0 "60% said rooms were small."
      1.6 "84% thought they were poorly maintained."
      3.6 "64% had problems with the shower."
      0.6 "94% criticized the small bathroom."
      3.5 "65% said the bathroom was dirty."
      0.9 "Air conditioning was criticized by 91%."
      2.0 "For 80%, the rooms looked old."
    • 4.1 "Not very comfortable."
      2.2 "78% thought it was too noisy."
      4.0 "60% said rooms were small."
      0.6 "94% criticized the small bathroom."
      0.9 "Air conditioning was criticized by 91%."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      2.4 "For 76%, the lobby entrance was sub-standard."
    • 3.0 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      2.4 "For 76%, the lobby entrance was sub-standard."
      0.3 "97% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
    View all review categories

    Overall rating

    7.6 Good
    Based on 162 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Great service."
      9.2 "92% found the staff to be very friendly."
    • 7.7 "High value."
    • 5.7 "Breakfast is mediocre."
    • 4.4 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      3.9 "61% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 4.2 "Not very comfortable."
      2.1 "79% thought it was too noisy."
      3.9 "61% said rooms were small."
      0.7 "Air conditioning was criticized by 93%."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
    • 3.5 "Internet is poor."
    View all review categories

    Overall rating

    7.9 Good
    Based on 81 reviews
    • 9.8 "Terrific location."
    • 8.5 "Great service."
      7.3 "73% said the reception staff was great."
    • 6.3 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.9 "Not very comfortable."
    • 4.3 "Vibe wasn't good."

    Overall rating

    8.1 Excellent
    Based on 135 reviews
    • 9.8 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.5 "95% found the staff to be very friendly."
      7.7 "77% said the reception staff was great."
    • 7.5 "High value."
    • 5.3 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
      6.4 "Only 64% said rooms were clean enough."
    • 4.8 "Not very comfortable."
      1.8 "82% thought it was too noisy."
      4.2 "58% said rooms were small."
    • 2.7 "Terrible amenities."
      2.6 "74% thought the building wasn't nice."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Accessible parking"
    "Near city centre"
    data provided by TrustYou

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