Anchorage hotels in Downtown

Was locked out of my room with my 6 yr old in the hallway for over an hour .. Key cards had to be redone twice a day .. it got really aggravating after 5 days ..

lockaion no vending machines no tv guide

Bed & linens were very nice & comfortable. We appreciated they let us check in early after a long drive from the cruise ship in Whittier. Room was nicely decorated & everything worked fine. Location not the best. Walking by the BMW dealer towards the restaurant, a sales lady came out & told us to be careful - it was not a good part of town (crime)? Overall we thought it was too much $$ per night for 3 nights. No deals. The institutional toilet was a surprise, since the other amenities in our room were nice. Very loud noise when flushing. The restaurant staff - slow, maybe overwhelmed (understaffed) and incorrect' additions' on the breakfast bill. Sky high prices, too.

Great central location Wifi is slow. Beds are uncomfortable.

Location The building smelled, needs a desperate renovation, bathroom was small, had to ask for soap every day, trash bags were not provided.

Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room. Carpets were really dirty. Toilet ran, shower head was broken. Strange smell in room.

The hotel associates lacked customer service! The breakfast lines were horrible, and also bad hostess service. *also they need conditioner(shampoo). I would never stay there again.

I liked that the room had a couch with a hide-a-bed for one of my sons. Very old in need of updating. Cleaning service never renewed towels. Furniture in disrepair. Not worth $200 a night.

The king bed was comfy, and the balcony was neat (though I'd get more use from it in the summer months...thought for next time). I found the amenities more lacking than I'd expected. I was pretty sure I saw cable TV listed, but the remote control's guide feature didn't work, and there weren't many channels. There was no mini-fridge; I thought those were pretty much standard in any hotel above "motor lodge" class. The toiletries (shampoo, body wash, etc) came out of dispensers). There were only a few cheap plastic cups in the room...so cheap that two of them were cracked and unusable before I even got them out of the plastic wrapper. I also expected parking to be included; instead, it was an extra 12 bucks. That's not awful, but for $100 a night you should be able to toss in parking.

Location Staff was rude and unprofessional, not to us but witnessed towards another guest. Hotel is old, outdated and needs a major remodel.

The lady that checked me in was sweet and the bellmen that helped me in and out were spectacular The room was very tiny! The bathroom was even smaller! There was no ice machine nearby. When I ordered dinner, they were missing particulars from the order but did not tell me that when I ordersd

The bed was comfortable... Thats about all the pros for this hotel. Hallways were dark and barely lit, entire hotel smelled like mold or just downright disgusting to the point where my 2 year old daughter kept commenting on it. Room smelled just as bad even with the window left open the entire stay. I suggest you take your business elsewhere, the puffin Inn is cleaner, and cost about the same.

Great value!! The only coffee provided was decalf. The name on out front is for the bar/restaurant, not the hotel.. I think it needs just one strong name for the whole establishment rather than multiple names.

Nice beds and towels Moved to two different rooms. First room the refrigerator was missing. Second room, refrigerator did not work and our food spoiled. Then we went to the pool. Apparently the pool was "under construction" so it was closed indefinitely ...the refrigerator and the pool were the primary reasons we booked at this hotel.

Good location. The woman working the mornings was very helpful to correct mistakes made upon arrival. Free coffee. Hot tub was inaccessible. Loud guests during quiet hours. Broken key card readers.