Overview

Sheraton Zurich Neues Schloss Hotel

Stockerstrasse 17, 8002 Zurich, Zurich, Switzerland
+41 44 286 94 00

RM 682+

Overall guest ratings

8.3/10 Excellent
Based on 430 reviews

Review highlights

  • 9.7
  • 9.0
  • 5.0
  • 5.0

Good to know

  • Clean rooms
  • Friendly service

Nearby

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    About

    Steps from the Opera House, beautiful Lake Zurich, the Bahnhofstrasse shopping district, and the city’s business center, the Sheraton Zurich Neues Schloss Hotel is an oasis in the heart of the city. From the minute you walk through our doors, you’ll sense a genuine comfort. Our 61 guest rooms, including four Junior Suites and one Superior Suite, are decorated in a light and serene color palette paired with natural materials such as walnut, leather, and granite. The Sheraton Signature Sleep Experience ensures a peaceful night’s sleep, and stay connected to work or play with the multimedia entertainment system and wired and wireless High Speed Internet Access. Gather for a business lunch, a delicious snack, or a romantic dinner in our restaurant, Le Jardin Suisse, and let us spoil you with the finest traditional Swiss cuisine. Unwind after a long day of work or sightseeing while lingering over a cocktail at our new lobby bar. Let us help you plan your next meeting or event in our flexible and light-flooded meeting space, fully equipped with all the latest technology. Feel free to surf the web on our computer workstations or bring your laptop for complimentary wireless High Speed Internet Access in the lobby. Discover the comfort, convenience, and fun of the Sheraton Zurich Neues Schloss Hotel.

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    Amenities

    • Business centre
    • Wi-Fi
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Internet (surcharge)
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.3 Excellent
    Based on 430 reviews
    • 9.7 "Terrific location."
      10.0 "City centre within easy reach, said 100%."
    • 9.0 "World class service."
      9.9 "99% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
      8.8 "88% said the reception staff was great."
    • 6.7 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.7 "67% thought the building was acceptable."
    • 5.6 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
    • 5.0 "Vibe was decent."
      6.1 "Only 61% thought, the hotel was modern."
    • 5.0 "Rooms are ok."
      2.7 "73% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.8 "92% criticized the small bathroom."
      2.2 "78% thought they were poorly maintained."
      1.9 "81% found problems with the furniture."
      3.6 "Air conditioning was criticized by 64%."
    • 4.8 "Internet is poor."
      4.4 "56% thought it was overpriced."
    • 4.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.8 "92% criticized the small bathroom."
      3.6 "Air conditioning was criticized by 64%."
    • 2.5 "Terrible value."
      4.4 "56% thought it was overpriced."
      0.0 "100% said the breakfast was too expensive."
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    Overall rating

    8.1 Excellent
    Based on 240 reviews
    • 9.6 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.4 "Breakfast is mediocre."
    • 6.3 "Average amenities."
      6.6 "66% thought the building was acceptable."
    • 5.6 "Food is average."
    • 4.9 "Rooms are not good."
      2.7 "73% said rooms were small."
      1.1 "89% complained about the bathroom."
      0.7 "93% criticized the small bathroom."
    • 4.7 "Not very comfortable."
      2.7 "73% said rooms were small."
      0.7 "93% criticized the small bathroom."
    • 4.1 "Internet is poor."
      3.7 "63% thought it was overpriced."
    • 2.0 "Terrible value."
      3.7 "63% thought it was overpriced."
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    Overall rating

    8.1 Excellent
    Based on 90 reviews
    • 9.7 "Terrific location."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 6.9 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.9 "Not very comfortable."
      3.1 "69% said rooms were small."
    • 4.8 "Vibe wasn't good."
    • 2.9 "Terrible value."
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    Overall rating

    8.4 Excellent
    Based on 21 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
    • 5.2 "Rooms are ok."

    Overall rating

    8.3 Excellent
    Based on 77 reviews
    • 9.7 "Terrific location."
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 5.0 "Rooms are ok."
      2.7 "73% said rooms were small."
    • 4.6 "Not very comfortable."
      2.7 "73% said rooms were small."
    • 2.2 "Terrible value."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Clean rooms"
    "Friendly service"
    data provided by TrustYou

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