Overview

Castelo Hotel Boca del Rio
Best Amenities

Avenida Las Americas entre Marigalante y R. Catolicos 241, 94299 Veracruz, VE, Mexico
+52 229 923 0570

RM 224+

Overall guest ratings

8.7/10 Excellent
Based on 780 reviews

Review highlights

  • 9.3
  • 9.1
  • 9.0
  • 5.6

Good to know

  • Spacious rooms
  • Nice building
  • Great shopping

Nearby

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    About

    Castelo Hotel Boca del Rio features a free kids' club and puts you within a 15-minute drive of Veracruz Cathedral. Guests can indulge in spa services, then grab a bite to eat at one of the 2 restaurants. 2 bars/lounges and an outdoor pool are other highlights at this upscale hotel, and rooms offer up nice touches like memory foam beds with premium linens.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Childrens programmes
    • Business centre
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Playground
    • Designated smoking area
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Spa
    • No smoking
    • Express check out
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free valet parking
    • Washer/dryer available in-room
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.7 Excellent
    Based on 822 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
      9.2 "92% found the restaurant service to be one of the best."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.1 "Business facilities were excellent, according to 91%."
    • 8.4 "Food is delicious."
      8.2 "82% loved the menu selection."
    • 7.9 "Good breakfast."
    • 5.6 "Rooms are ok."
      6.7 "67% said the view was so-so."
    • 4.4 "Ugly beach."
    • 1.4 "Disappointing internet connection."
      1.7 "83% said the wifi quality was bad."
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    Overall rating

    8.7 Excellent
    Based on 337 reviews
    • 9.1 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.7 "Amenities are good."
      8.9 "89% thought the building was wonderful."
    • 6.5 "Vibe was decent."
    • 5.6 "Rooms are ok."

    Overall rating

    8.6 Excellent
    Based on 460 reviews
    • 9.2 "Terrific location."
    • 8.9 "Amenities are good."
    • 8.7 "Great service."
      9.5 "95% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 8.0 "Breakfast is good."
    • 5.1 "Rooms are ok."
    • 3.2 "Horrible pool."
      1.9 "Dirty pool, said 81%."

    Overall rating

    8.8 Excellent
    Based on 24 reviews
    • 9.4 "Terrific location."
    • 9.2 "World class service."
    • 6.0 "Rooms are ok."
    Good to know
    "Spacious rooms"
    "Nice building"
    "Great shopping"
    data provided by TrustYou

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