Recent reviews
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3.6
The location... the only good thing about this hotel. The hotel is a place that has given up... it has an updated lobby but beyond that it is falling apart. The room smelled bad. The carpet was thin and worn. The TV was broken. The furniture was badly damaged. There were large oil marks on the fabric headboards from people leaning their heads against it over time. There was a significant mold growth in the bathroom, about a square foot in total. It was cleaned by housekeeping when I pointed it out but it was not spoken of again. The hotel was not cheap and judging by the long faces at the breakfast buffet I was not the only one disappointed to find it well below its 4 star rating. Everyone wants to stay someplace clean, this fails to meet this most basic of requirements.
review from KAYAK -
4.7
The location was good. Reception were rude. Didn't have our booking despite us having evidence of it. Tried to charge us more than what we booked on line. Wifi didn't work in room like advertised.
review from KAYAK -
4.7
It was brief. The hotel was overpriced what I actually received in the way of service. The shower stall is too small and the drain in the shower drained very slow. The sea water rising in the Square was a big inconvenience, I had to wade through the water to get to the ferry to my cruise ship. Not a nice experience.
review from KAYAK -
5.3
Location TV channels not good and wi-fi didn't work on the room.
review from KAYAK -
7.7
We loved the room and were upgraded to a "Canal View" room without asking. A/C worked very well. The room and bathroom were spacious and comfortable. Perfect location. Very friendly staff. Accomodated our small dog with no problems. Breakfast had its sketchy aspects - eggs were not appetizing (undercooked and probably from powder), coffee and juices were of not the best quality. TV was tiny with very few channels (but who comes to Venice to watch TV?)
review from KAYAK -
7.0
Room over canal with Gondola's passing window was very spectacular Staff flexibility to move children from one room to another was comendable Proximity to St Marks Square - Excellent Breakfast was better than expected 20% service charge (non discretionary), whilst it is customery to charge a Cover charge in restaurant, we felt that paying in the hotel within which we were paying accomodation was exceessive - We were grateful not to have been charged extra for sitting at breakfast
review from KAYAK -
7.2
The size of the room was excellent. It was like a two bed apartment. We did have a view of the canals also. Very clean room and excellent towels etc. Very close to St. Marks Square also.
review from KAYAK -
4.4
The front desk staff was helpful and friendly The rooms are large but the furnishings and carpets need to be replaced - they are theadbare.
review from KAYAK -
4.0
Room was very pretty The shower glass doors had no handles on them to get out of the shower. The lights only work if the only key that the hotel gives you is not plugged into the electrical plug. My husband left the room to go to the front desk while I was in the shower and all lights went out.
review from KAYAK -
6.0
The view of my room was fantastic, the reception is very amable
review from KAYAK -
7.6
comfort
review from KAYAK
-
7.7
We loved the room and were upgraded to a "Canal View" room without asking. A/C worked very well. The room and bathroom were spacious and comfortable. Perfect location. Very friendly staff. Accomodated our small dog with no problems. Breakfast had its sketchy aspects - eggs were not appetizing (undercooked and probably from powder), coffee and juices were of not the best quality. TV was tiny with very few channels (but who comes to Venice to watch TV?)
review from KAYAK -
7.0
Room over canal with Gondola's passing window was very spectacular Staff flexibility to move children from one room to another was comendable Proximity to St Marks Square - Excellent Breakfast was better than expected 20% service charge (non discretionary), whilst it is customery to charge a Cover charge in restaurant, we felt that paying in the hotel within which we were paying accomodation was exceessive - We were grateful not to have been charged extra for sitting at breakfast
review from KAYAK -
7.2
The size of the room was excellent. It was like a two bed apartment. We did have a view of the canals also. Very clean room and excellent towels etc. Very close to St. Marks Square also.
review from KAYAK -
7.6
comfort
review from KAYAK
-
3.6
The location... the only good thing about this hotel. The hotel is a place that has given up... it has an updated lobby but beyond that it is falling apart. The room smelled bad. The carpet was thin and worn. The TV was broken. The furniture was badly damaged. There were large oil marks on the fabric headboards from people leaning their heads against it over time. There was a significant mold growth in the bathroom, about a square foot in total. It was cleaned by housekeeping when I pointed it out but it was not spoken of again. The hotel was not cheap and judging by the long faces at the breakfast buffet I was not the only one disappointed to find it well below its 4 star rating. Everyone wants to stay someplace clean, this fails to meet this most basic of requirements.
review from KAYAK -
4.7
The location was good. Reception were rude. Didn't have our booking despite us having evidence of it. Tried to charge us more than what we booked on line. Wifi didn't work in room like advertised.
review from KAYAK -
4.7
It was brief. The hotel was overpriced what I actually received in the way of service. The shower stall is too small and the drain in the shower drained very slow. The sea water rising in the Square was a big inconvenience, I had to wade through the water to get to the ferry to my cruise ship. Not a nice experience.
review from KAYAK -
5.3
Location TV channels not good and wi-fi didn't work on the room.
review from KAYAK -
4.4
The front desk staff was helpful and friendly The rooms are large but the furnishings and carpets need to be replaced - they are theadbare.
review from KAYAK -
4.0
Room was very pretty The shower glass doors had no handles on them to get out of the shower. The lights only work if the only key that the hotel gives you is not plugged into the electrical plug. My husband left the room to go to the front desk while I was in the shower and all lights went out.
review from KAYAK -
6.0
The view of my room was fantastic, the reception is very amable
review from KAYAK
