Overview

Palace On Steps

D21/11 Ranamahal Ghat, Near Dasawamedh, Varanasi 221 001, India
+91 542 245 0970

RM 60+

Overall guest ratings

6.8/10 Good
Based on 273 reviews

Review highlights

  • 8.6
  • 7.9
  • 6.3
  • 4.3

Good to know

  • Luxurious Hotel
  • Friendly service
  • Great view

Nearby

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    About

    A great choice for a stay in Varanasi, Palace on Step features an airport shuttle. Guests looking for a bite to eat can check out Sunrise, which serves Indian cuisine. All rooms feature 24-hour room service and free WiFi.

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    Amenities

    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Currency exchange on-site
    • Room service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Laundry service
    • Coffee shop
    • Airport shuttle
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Pets not allowed
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    6.8 Good
    Based on 273 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      9.6 "96% found the staff to be very friendly."
      8.1 "81% said the reception staff was great."
      9.3 "Management was excellent, said 93%."
    • 6.3 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      5.3 "For only 53%, the tv was ok."
      5.4 "Only 54% said rooms were big enough."
      6.4 "Only 64% thought the air conditioning was adequate."
      5.0 "Only 50% thought the furniture was functional."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Internet is average."
      5.8 "58% thought the wifi quality was ok."
    • 4.3 "Not very clean."
      4.8 "52% said rooms were dirty."
      1.3 "87% thought it was rather dirty."
    • 4.2 "Value below average."
      4.0 "The price was too high for 60%."
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    Overall rating

    6.8 Good
    Based on 103 reviews
    • 8.6 "Location is great."
    • 7.8 "Good service."
      9.7 "97% found the staff to be very friendly."
    • 6.4 "Rooms are ok."
      5.2 "Beds were acceptable for 52%."
    • 5.9 "Average comfort."
      5.2 "Beds were acceptable for 52%."
    • 4.2 "Value below average."

    Overall rating

    6.6 Good
    Based on 76 reviews
    • 8.6 "Location is great."
    • 7.9 "Good service."
      9.5 "95% found the staff to be very friendly."
    • 6.3 "Rooms are ok."
    • 4.3 "Value below average."

    Overall rating

    6.4 Good
    Based on 92 reviews
    • 8.5 "Location is great."
    • 7.4 "Good service."
      9.2 "92% found the staff to be very friendly."
    • 6.0 "Rooms are ok."
    • 5.5 "Average comfort."
    • 4.1 "Not very clean."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Luxurious Hotel"
    "Friendly service"
    "Great view"
    data provided by TrustYou
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