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Novotel Surfers Paradise

Cnr Surfers Paradise Blvd and Hanlan St, Surfers Paradise, QLD 4217, Australia
+61 755 793 499

Cheapest
rate per night

8.4

Excellent
based on 3,273 reviews
Novotel Surfers Paradise - Surfers Paradise, QLD, Australia
Check-in
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Check-out
Compare vs KAYAK |

Provider Nightly total
KAYAK RM 399
KAYAK RM 401
TripAdvisor RM 432
KAYAK
KAYAK
TripAdvisor

Good to know

Value for money 7.9
Distance to city centre 0.1 km
Location rating 9.3
Nearest airport Coolangatta Gold Coast
Distance to airport 19.4 km

Rooms

Check-in
Check-out

Superior rooms

RM 499+

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Bed type
Provider
Nightly base price
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Unknown
RM 499 per night
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Unknown
RM 500 per night
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Unknown
RM 542 per night

Deluxe rooms

RM 489+

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Bed type
Provider
Nightly base price
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Unknown
RM 489 per night
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Unknown
RM 648 per night

Standard rooms

RM 399+

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Bed type
Provider
Nightly base price
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Unknown
RM 1,235 per night
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Unknown
RM 1,236 per night
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RM 399 per night
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RM 401 per night
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Unknown
RM 455 per night
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RM 455 per night
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RM 527 per night
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Unknown
RM 652 per night

Reviews

Pros

Cons

Traveller rating

698
372
119
22
1

Time of year

Traveller type

Show reviews that mention

+
bed was very comfortable in 239 reviews
breakfast was good in 208 reviews
car park in 52 reviews
cavill avenue in 10 reviews
close to the beach in 114 reviews
elevators too slow in 7 reviews
great location in 607 reviews
great view in 290 reviews
newly renovated in 31 reviews
room was amazing in 476 reviews
room with ocean view in 466 reviews
seafood buffet in 69 reviews
shower screen in 76 reviews
staff were very friendly in 406 reviews
surfers paradise in 64 reviews
swimming pool in 85 reviews
  • Excellent
    Oct 2019
    10.0

    Beautifully appointed room. Loved the bathroom. Clean and bright. Would definitely stay there again.

    All was excellent.

  • Poor
    Oct 2019
    2.0

    It looks nothing like the photos. The outdoor bar area that is what is used as the cover photo on their website, doesn’t exist. Upon finding it, (which was a struggle) I was met with a few old chairs & dead plants. I requested my room to be cleaned twice & on both occasions I had to recall reception for it to be done, as I was simply forgotten about. My room was located outside a lift, so all I heard through the night were people coming and going & the beeping from the lift. My balcony door jammed, which meant I couldn’t even open it on the last day to enjoy a coffee prior to checking out. The only good thing about this property was the location. Not a great experience.

  • Excellent
    Oct 2019
    8.8

    I loved the location and how close everything was. The hotel was lovely and so were the staff.

    If I HAD to say anything bad about the place, it would be the small bathrooms and the fact that the fan in the bathroom didn’t shut off. Otherwise it was wonderful.

  • Good
    Oct 2019
    7.9

    Very friendly and helpful staff

    Couldn't complain, enjoyed our short stay.

  • Excellent
    May 2018
    10.0

    Modern and well presented

    Whilst initially we were given a room that hadn’t been made up (housekeeping made a mistake and confirmed the room had been cleaned when in fact it had) however the lovely girl at reception quickly rectified the situation and also gave us a free upgrade. Our room faced the beach and was an absolute stunning view.

    This is not something that worries us but it should be known that the nightclub music can be heard till all hours in the morning (even on the 24th floor where we were.

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About

Overview

Novotel Surfers Paradise is situated just minutes from the beach. Take in magnificent ocean or city skyline views from your private balcony from your well-appointed accommodation. Relax by the outdoor swimming pool, join friends for a glass of wine on our Level 5 Rooftop Bar or indulge in the spectacular seafood buffet at Hanlan's Restaurant. The hotel's modern venues are perfect for meetings, weddings and special occasions.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.4 Excellent

based on 3,273 reviews

8.4

Cleanliness

8.4

Comfort

8.5

Staff

7.9

Value for money

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Disabled access
Babysitting or child care
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Laundry service
Meeting/Banquet facilities
Room service
Spa
Hot tub
Outdoor pool
No smoking
Restaurant
Bar/Lounge
Express check out
Air-conditioned
24-hour front desk
Safe
Designated smoking area
Storage available
Beachfront
Terrace/Patio
Lift
Laundry facilities
Hairdryer
Coffee shop
Pets not allowed
Parking (surcharge)
Wedding services
Outdoor tennis
Linens
Towels

Photos

Novotel Surfers Paradise - Surfers Paradise - Bedroom All photos (35)
Novotel Surfers Paradise - Surfers Paradise - Banquet hall Banquets (1)
Novotel Surfers Paradise - Surfers Paradise - Bar Bar (1)
Novotel Surfers Paradise - Surfers Paradise - Bathroom Bathroom (7)
Novotel Surfers Paradise - Surfers Paradise - Beach Beach (1)

Location

Most popular landmarks

  • Paradise Centre 130 m
  • Cavill Avenue 131 m
  • Timezone 148 m
  • Ripley's Believe It or Not! 245 m
  • RaceCentre 252 m
  • Surfers Paradise Beach 291 m

Surfers Paradise travel guide

Learn about Surfers Paradise on KAYAK

Getting around

Coolangatta Gold Coast 19.4 km
Brisbane 74 km

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