Hotel Ciputra World Surabaya

Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia

+62 315 120 1000

RM 364+

Overview
Reviews
Photos
Map

Hotel Ciputra World Surabaya - Surabaya - Building

Provided by Agoda

Hotel Ciputra World Surabaya - Surabaya - Bedroom

Provided by Agoda

Overall guest ratings

8.8/10 Excellent

Based on 924 reviews

Review highlights

Vibe

9.6
Location

9.2
Cleanliness

8.9
WiFi

3.5

Good to know

Comfortable beds
Clean hotel facilities
Great shopping
Modern Hotel

Nearby

show all

About

Hotel Ciputra World Surabaya offers an airport shuttle (available on request) for IDR 338800 per vehicle one way. Guests can indulge in massages or aromatherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and rainfall showerheads.

Less show all

Hotels.com

Amenities

Fitness centre
Free Wi-Fi
Facilities for disabled guests
Business centre
Internet
Concierge service
Laundry service
Meeting/Banquet facilities
Room service
Spa
Outdoor pool
Restaurant
Bar/Lounge
Air-conditioned
24 Hour Front Desk
Safe
Free parking
Designated smoking area
Storage available
Non-smoking rooms available
Child pool
Coffee shop
Airport shuttle
Terrace/Patio
ATM on-site
Laundry facilities
Sauna
Pets not allowed
Wedding services

Less show all

Reviews

Guest reviews

All reviews
Couples
Families
Business
Solo

Overall rating

Based on 924 reviews

Vibe

9.6 "Awesome vibe."

9.8 "98% thought, the hotel was modern."

10.0 "100% thought the hotel was luxurious."

8.7 "87% enjoyed the friendly atmosphere."

10.0 "100% said it was a stylish hotel."

7.8 "78% enjoyed the lobby entrance."
Location

9.2 "Terrific location."

9.7 "97% liked the proximity to shopping."
Cleanliness

8.9 "Generally very clean."

8.8 "88% said rooms were clean."

9.3 "93% thought it was clean."
Breakfast

8.8 "Breakfast is good."
Service

8.6 "Great service."

9.8 "98% found the staff to be very friendly."

7.2 "72% thought the service was very professional."

7.1 "71% said the reception staff was great."
WiFi

3.5 "Internet is poor."

2.8 "72% said the wifi quality was bad."

Overall rating

Based on 157 reviews

Vibe

9.5 "Awesome vibe."
Location

9.4 "Terrific location."

9.7 "97% liked the proximity to shopping."
Cleanliness

8.8 "Generally very clean."

8.8 "88% said rooms were clean."
Service

8.6 "Great service."

9.8 "98% found the staff to be very friendly."
Breakfast

8.6 "Breakfast is good."

Overall rating

Based on 369 reviews

Vibe

9.5 "Awesome vibe."

9.7 "97% thought, the hotel was modern."

10.0 "100% thought the hotel was luxurious."

8.5 "85% enjoyed the friendly atmosphere."

10.0 "100% said it was a stylish hotel."
Location

9.0 "Terrific location."

9.6 "96% liked the proximity to shopping."
Breakfast

8.8 "Breakfast is good."
Cleanliness

8.8 "Generally very clean."

8.7 "87% said rooms were clean."

9.4 "94% thought it was clean."
Service

8.2 "Great service."

9.6 "96% found the staff to be very friendly."
Pool

5.7 "Pool is mediocre."

Overall rating

Based on 258 reviews

Vibe

9.6 "Awesome vibe."

9.9 "99% thought, the hotel was modern."
Location

9.4 "Terrific location."

9.8 "98% liked the proximity to shopping."
Cleanliness

9.1 "Perfectly clean."

9.0 "90% said rooms were clean."
Service

9.0 "World class service."

9.8 "98% found the staff to be very friendly."
Breakfast

8.8 "Breakfast is good."

Overall rating

Based on 138 reviews

Vibe

9.6 "Awesome vibe."
Location

9.3 "Terrific location."

9.7 "97% liked the proximity to shopping."
Cleanliness

8.7 "Generally very clean."

8.6 "86% said rooms were clean."
Service

8.6 "Great service."

9.8 "98% found the staff to be very friendly."
Breakfast

8.6 "Breakfast is good."
Wellness Area

6.6 "Sufficient wellness & sports facilities."