Overview

Hotel Ciputra World Surabaya

Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia
+62 315 120 1000

RM 364+

Overall guest ratings

8.8/10 Excellent
Based on 924 reviews

Review highlights

  • 9.6
  • 9.2
  • 8.9
  • 3.5

Good to know

  • Comfortable beds
  • Clean hotel facilities
  • Great shopping
  • Modern Hotel

Nearby

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    About

    Hotel Ciputra World Surabaya offers an airport shuttle (available on request) for IDR 338800 per vehicle one way. Guests can indulge in massages or aromatherapy, then grab a bite to eat at the restaurant. There's an outdoor pool and a bar/lounge, and rooms at this luxurious hotel get the details right with premium bedding and rainfall showerheads.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Child pool
    • Coffee shop
    • Airport shuttle
    • Terrace/Patio
    • ATM on-site
    • Laundry facilities
    • Sauna
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.8 Excellent
    Based on 924 reviews
    • 9.6 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      8.7 "87% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
      7.8 "78% enjoyed the lobby entrance."
    • 9.2 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.9 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.8 "Breakfast is good."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 3.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."

    Overall rating

    8.8 Excellent
    Based on 157 reviews
    • 9.5 "Awesome vibe."
    • 9.4 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Breakfast is good."

    Overall rating

    8.5 Excellent
    Based on 369 reviews
    • 9.5 "Awesome vibe."
      9.7 "97% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      8.5 "85% enjoyed the friendly atmosphere."
      10.0 "100% said it was a stylish hotel."
    • 9.0 "Terrific location."
      9.6 "96% liked the proximity to shopping."
    • 8.8 "Breakfast is good."
    • 8.8 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.2 "Great service."
      9.6 "96% found the staff to be very friendly."
    • 5.7 "Pool is mediocre."

    Overall rating

    8.8 Excellent
    Based on 258 reviews
    • 9.6 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
    • 9.4 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "Perfectly clean."
      9.0 "90% said rooms were clean."
    • 9.0 "World class service."
      9.8 "98% found the staff to be very friendly."
    • 8.8 "Breakfast is good."

    Overall rating

    8.7 Excellent
    Based on 138 reviews
    • 9.6 "Awesome vibe."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 8.7 "Generally very clean."
      8.6 "86% said rooms were clean."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
    • 8.6 "Breakfast is good."
    • 6.6 "Sufficient wellness & sports facilities."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Clean hotel facilities"
    "Great shopping"
    "Modern Hotel"
    data provided by TrustYou
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