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Hotel Ciputra World Surabaya
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Jl. Mayjen Sungkono Kav. 87, Surabaya, Indonesia
+62 315 120 1000

RM 369+

Overall guest ratings

8.8/10 Excellent
Based on 1,771 reviews

Review highlights

  • 9.2
  • 8.9
  • 8.9
  • 2.4

Nearby

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    About

    When you stay at Hotel Ciputra World Surabaya in Surabaya, you'll be connected to a shopping center and within the vicinity of Ciputra World Mall and Ciputra Waterpark. This 5-star hotel is within the vicinity of Ciputra Golf Club.

    Rooms

    Make yourself at home in one of the 212 air-conditioned rooms featuring refrigerators and minibars. 32-inch LED televisions with digital programming provide entertainment, while complimentary wireless Internet access keeps you connected. Bathrooms have rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as laptop-compatible safes and desks.

    Amenities

    Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and shopping on site.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • ATM on-site
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Sauna
    • Pets not allowed
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.8 Excellent
    Based on 1,771 reviews
    • 9.2 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
      10.0 "100% said it was a stylish hotel."
    • 8.9 "Breakfast is good."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
      8.8 "Easily accessible by car, said 88%."
      10.0 "City centre within easy reach, said 100%."
    • 8.8 "Generally very clean."
      8.8 "88% said rooms were clean."
      9.2 "92% thought it was clean."
    • 8.6 "Great service."
      9.8 "98% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 2.4 "Disappointing internet connection."
      0.8 "92% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 301 reviews
    • 9.1 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
    • 9.1 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 8.8 "Generally very clean."
      8.9 "89% said rooms were clean."
    • 8.6 "Breakfast is good."
    • 8.6 "Great service."
      9.9 "99% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."

    Overall rating

    8.5 Excellent
    Based on 672 reviews
    • 9.0 "Awesome vibe."
      9.6 "96% thought, the hotel was modern."
      10.0 "100% thought the hotel was luxurious."
    • 8.9 "Breakfast is good."
    • 8.8 "Location is great."
      9.8 "98% liked the proximity to shopping."
    • 8.7 "Generally very clean."
      8.7 "87% said rooms were clean."
      9.4 "94% thought it was clean."
    • 8.7 "Food is delicious."
    • 5.5 "Pool is mediocre."
    • 2.3 "Disappointing internet connection."
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    Overall rating

    8.5 Excellent
    Based on 566 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
      9.9 "99% liked the proximity to shopping."
    • 9.1 "Perfectly clean."
      9.1 "91% said rooms were clean."
      9.3 "93% thought it was clean."
    • 8.9 "Breakfast is good."
    • 2.6 "Disappointing internet connection."
      0.9 "91% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 230 reviews
    • 9.3 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
    • 8.9 "Location is great."
      9.9 "99% liked the proximity to shopping."
    • 8.6 "Breakfast is good."
    • 8.6 "Generally very clean."
      8.5 "85% said rooms were clean."
    • 8.3 "Amenities are good."
      8.4 "84% thought the building was wonderful."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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