Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

Crown Prince Hotel Surabaya

Jl. Basuki Rahmat no.23-27, Surabaya 60271, Indonesia
+62 315 450 090

RM 135+

Overall guest ratings

8.2/10 Excellent
Based on 2,284 reviews

Review highlights

  • 8.3
  • 7.9
  • 3.8
  • 3.6

Good to know

  • Clean rooms
  • Clean hotel facilities

Nearby

    show all

    About

    Crown Prince Hotel Surabaya offers an airport shuttle (available 24 hours) for IDR 220000 per vehicle one way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Avallon, which serves international cuisine and is open for breakfast, lunch, and dinner. A fitness center and a children's pool are other highlights at this upscale hotel, and rooms offer 24-hour room service and flat-screen TVs.

    Less More
    Hotels.com

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
    • Laundry facilities
    • Child pool
    • Coffee shop
    • Pets not allowed
    • Free valet parking
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 2,284 reviews
    • 8.3 "Great service."
      9.1 "91% found the staff to be very friendly."
      10.0 "100% were happy with the shuttle service."
    • 7.9 "Good breakfast."
    • 7.6 "Good cleanliness."
      7.2 "72% said rooms were clean."
      9.1 "91% thought it was clean."
    • 6.4 "Location is acceptable."
    • 5.8 "Rooms are ok."
      5.0 "Only 50% said the rooms were modern."
    • 3.8 "Internet is poor."
      3.8 "62% said the wifi quality was bad."
    • 3.6 "Pool is below average."
      3.0 "Dirty pool, said 70%."
    • 3.0 "Quite uncomfortable."
      3.0 "70% said rooms were small."
      4.6 "54% didn't like the uncomfortable beds."
      0.3 "97% criticized the small bathroom."
      2.3 "77% thought it was too noisy."
      1.1 "Air conditioning was criticized by 89%."
    • 2.2 "Bar is disappointing."
    View all review categories

    Overall rating

    7.7 Good
    Based on 525 reviews
    • 8.0 "Breakfast is good."
    • 8.0 "Great service."
      9.1 "91% found the staff to be very friendly."
    • 7.3 "Good location."
    • 6.5 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 5.4 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
    • 4.3 "Pool is below average."
    • 3.2 "Quite uncomfortable."
      4.3 "57% didn't like the uncomfortable beds."
      3.2 "68% said rooms were small."
    View all review categories

    Overall rating

    7.5 Good
    Based on 730 reviews
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.0 "Breakfast is good."
    • 7.6 "Tasty food."
    • 7.1 "Good cleanliness."
      7.1 "71% said rooms were clean."
    • 6.6 "Location is acceptable."
    • 5.7 "Rooms are ok."
    • 3.4 "Not very comfortable."
      3.1 "69% said rooms were small."
      4.9 "51% didn't like the uncomfortable beds."
    • 3.3 "Pool is below average."
    View all review categories

    Overall rating

    7.6 Good
    Based on 456 reviews
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.1 "71% thought the service was very professional."
    • 8.5 "Good value."
    • 7.8 "Good cleanliness."
      7.5 "75% said rooms were clean."
      9.2 "92% thought it was clean."
    • 7.4 "Good breakfast."
    • 7.3 "Good location."
    • 6.2 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      3.4 "66% said rooms were small."
    View all review categories

    Overall rating

    7.6 Good
    Based on 571 reviews
    • 8.1 "Great service."
      8.9 "89% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 7.8 "High value."
    • 7.2 "Good cleanliness."
      7.2 "72% said rooms were clean."
      8.4 "84% thought it was clean."
    • 6.9 "Location is acceptable."
    • 6.0 "Rooms are ok."
    • 5.5 "Sufficient wellness & sports facilities."
      6.3 "For only 63%, the fitness area was satisfactory."
    • 3.9 "Pool is below average."
    • 3.6 "Internet is poor."
    • 3.4 "Not very comfortable."
      3.7 "63% said rooms were small."
      4.8 "52% didn't like the uncomfortable beds."
    View all review categories
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close
    Would you like to save as your currency permanently or for this visit only?
    Close
    Would you like to save as your currency permanently or for this visit only?
    Close