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Universal Hotel

1002 Middle Hongling Road, Shenzhen 518001, China
+86 755 8247 5088

RM 201+

Overall guest ratings

8.6/10 Excellent
Based on 1,902 reviews

Review highlights

  • 9.8
  • 6.6
  • 5.3
  • 3.2

Good to know

  • Friendly atmosphere
  • Great shopping
  • Good accessibility by car

Nearby

    show all

    Amenities

    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,902 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
      8.5 "Great parking, according to 85%."
      10.0 "City centre within easy reach, said 100%."
      8.8 "88% enjoyed the restaurants & bars nearby."
    • 6.6 "Service is ok."
      5.0 "50% said the reception staff was ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 5.3 "Rooms are ok."
      6.2 "Only 62% said rooms were clean enough."
      5.1 "Only 51% said rooms were big enough."
    • 5.0 "Breakfast is mediocre."
    • 3.2 "Horrible vibe."
      0.5 "95% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.3 "87% said the wifi quality was bad."

    Overall rating

    8.3 Excellent
    Based on 171 reviews
    • 9.8 "Terrific location."
    • 6.6 "Service is ok."
    • 4.7 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
      1.7 "83% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
    • 3.3 "Vibe wasn't good."
      0.5 "95% criticized the unstylish hotel."
    • 2.8 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."

    Overall rating

    8.0 Good
    Based on 285 reviews
    • 9.8 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      10.0 "Near to public transport, according to 100%."
      9.8 "98% liked the proximity to shopping."
    • 6.4 "Service is ok."
    • 5.1 "Breakfast is mediocre."
    • 5.1 "Rooms are ok."
      5.4 "Only 54% said rooms were big enough."
      5.8 "Only 58% said rooms were clean enough."
    • 2.7 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 2.7 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."

    Overall rating

    8.4 Excellent
    Based on 1,312 reviews
    • 9.9 "Terrific location."
      9.9 "Easily accessible by car, said 99%."
      9.8 "98% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 6.6 "Service is ok."
      6.5 "Only 65% found the staff to be friendly enough."
    • 5.8 "Rooms are ok."
      6.3 "Only 63% said rooms were clean enough."
      5.6 "Only 56% said rooms were big enough."
    • 4.7 "Breakfast is below average."
    • 3.0 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.4 "96% thought the facilities needed updating."
    • 2.8 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    • 1.5 "Disappointing internet connection."
      1.5 "85% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.1 Excellent
    Based on 133 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      9.9 "Easily accessible by car, said 99%."
    • 6.8 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
    • 6.8 "Service is ok."
    • 5.1 "Breakfast is mediocre."
    • 4.9 "Rooms are not good."
      0.6 "For 94%, the rooms looked old."
    • 2.9 "Horrible vibe."
      0.4 "96% criticized the unstylish hotel."
    Good to know
    "Friendly atmosphere"
    "Great shopping"
    "Good accessibility by car"
    data provided by TrustYou

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