Overview
×
Your browser will soon be unsupported by KAYAK.
Update now and keep on travelling with us!

El Cervantes Hotel
Best Reception

329 Calle Del Recinto Sur, San Juan 00901, Puerto Rico
+1 787 724 7722

RM 838+

Overall guest ratings

8.6/10 Excellent
Based on 936 reviews

Review highlights

  • 9.6
  • 9.3
  • 5.6
  • 2.1

Good to know

  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    El Cervantes Hotel puts you in a great location, within just a 10-minute walk of La Fortaleza - Palacio de Santa Catalina and Castillo de San Cristobal. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, San Juan Cathedral and San Juan Gate are within a 15-minute walk.

    Less More
    Hotels.com

    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Concierge service
    • No smoking
    • Parking
    • Air-conditioned
    • Safe
    • Storage available
    • Bar/Lounge
    • Restaurant
    • Pets not allowed
    • Wedding services
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 936 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.3 "93% thought the service was very professional."
      8.9 "89% said the reception staff was great."
      8.8 "Management was excellent, said 88%."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.8 "Easily accessible by car, said 78%."
      10.0 "City centre within easy reach, said 100%."
    • 5.6 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.9 "For only 59%, the bathroom was ok."
      6.4 "Only 64% said rooms were big enough."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "Only 64% said the rooms were modern."
      6.7 "67% thought the bathroom was big enough."
    • 5.0 "Average comfort."
      6.4 "Only 64% said rooms were big enough."
      6.7 "67% thought the bathroom was big enough."
    • 2.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."

    Overall rating

    8.6 Excellent
    Based on 692 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
    • 9.3 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.6 "96% liked the proximity to sightseeing."
      10.0 "100% liked the proximity to shopping."
      7.5 "Easily accessible by car, said 75%."
    • 5.7 "Breakfast is mediocre."
    • 5.3 "Rooms are ok."
      5.8 "For only 58%, the bathroom was ok."
      6.2 "Only 62% said rooms were big enough."
      6.4 "Only 64% said the rooms were modern."
      6.6 "66% thought the bathroom was big enough."
    • 4.7 "Not very comfortable."
      1.7 "83% thought it was too noisy."
      0.8 "Air conditioning was criticized by 92%."
    • 1.9 "Disappointing internet connection."
      1.6 "84% said the wifi quality was bad."

    Overall rating

    8.7 Excellent
    Based on 187 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.4 "94% thought the service was very professional."
    • 9.0 "Terrific location."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Vibe was decent."
      5.2 "Only 52% thought, the hotel was modern."
    • 4.9 "Rooms are not good."
      1.7 "83% thought they were poorly maintained."
    • 4.6 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.5 "Disappointing internet connection."
      2.0 "80% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.0 Good
    Based on 56 reviews
    • 9.7 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 5.9 "Vibe was decent."
    • 5.5 "Rooms are ok."
      6.1 "For only 61%, the bathroom was ok."
    • 5.4 "Breakfast is mediocre."
    • 4.5 "Bad amenities."
      4.7 "53% thought the building wasn't nice."
    • 2.1 "Disappointing internet connection."
      1.8 "82% said the wifi quality was bad."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

    Map