Overview

Palma Real Hotel And Casino

200 Mts. Norte del Ice, Sabana Norte, San Jose 94105, Costa Rica
+506 2290 5060

RM 312+

Overall guest ratings

7.7/10 Good
Based on 655 reviews

Review highlights

  • 8.9
  • 7.7
  • 5.2
  • 5.0

Good to know

  • Professional service
  • Friendly service

Nearby

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    About

    The Hotel is just a 5 minute walk from San José center, the capital of Costa Rica, and only 15 minutes by car from Juan Santamaría International Airport. Furthermore, it provides easy access to the main business, shopping and leisure areas in the capital.

    In 2010 the hotel was renovated and presently boasts very modern facilities and many services, especially for guests visiting San José on business. The hotel has a fully-equipped business center with internet access, photocopiers, fax, messenger service and plane ticket confirmation service. In addition, it has comfortable and spacious rooms that will make your stay relaxing and pleasurable.

    The Palma Real hotel has obtained the Sustainability Certificate, which helps to preserve one of the most virgin destinations in the world.

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    Palma Real Hotel And Casino

    Amenities

    • Parking
    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Gift shop
    • Hot tub
    • A/V equipment hire
    • Business centre
    • Concierge service
    • Cribs available
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Casino
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Cable or satellite TV
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free airport shuttle
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Storage available
    • Wedding services
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 655 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.5 "95% thought the service was very professional."
      7.8 "78% said the reception staff was great."
      9.4 "94% were happy with the shuttle service."
      10.0 "100% said the concierge service was amazing."
    • 7.7 "Good breakfast."
    • 6.7 "Location is acceptable."
    • 6.7 "Internet is average."
      6.4 "64% thought the wifi quality was ok."
    • 5.3 "Average cleanliness."
    • 5.2 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said rooms were big enough."
    • 5.0 "Sufficient wellness & sports facilities."
      5.0 "For only 50%, the fitness area was satisfactory."
    • 4.5 "Vibe wasn't good."
      2.5 "75% criticized the unstylish hotel."
    • 1.7 "Horrible pool."
    • 1.4 "Bar is disappointing."
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    Overall rating

    7.7 Good
    Based on 340 reviews
    • 9.1 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 7.6 "Good breakfast."
    • 6.2 "Location is acceptable."
    • 5.5 "Average cleanliness."
    • 5.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 4.4 "Vibe wasn't good."

    Overall rating

    8.2 Excellent
    Based on 85 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.8 "Good breakfast."
    • 6.8 "Location is acceptable."
    • 5.6 "Average comfort."
    • 5.2 "Rooms are ok."

    Overall rating

    7.4 Good
    Based on 78 reviews
    • 8.8 "Great service."
    • 7.9 "High value."
    • 7.6 "Good breakfast."
    • 7.5 "Good amenities."
      7.1 "71% thought the building was wonderful."
    • 7.0 "Good location."
    • 5.0 "Rooms are ok."

    Overall rating

    8.1 Excellent
    Based on 150 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
    • 7.5 "Good breakfast."
    • 6.8 "Location is acceptable."
    • 5.5 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
    • 5.5 "Average comfort."
      6.3 "Beds were acceptable for 63%."
    • 4.4 "Vibe wasn't good."
    Hotel type
    Airport Hotel
    Guests think this is a perfect airport hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Casino Hotel
    Guests think this is a perfect casino hotel.
    Good to know
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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