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Stay Express Inn Lackland San Antonio

100 Valley Hi Drive, San Antonio, TX 78227, United States
+1 210 675 9550

RM 201+

Overall guest ratings

6.4/10 Good
Based on 893 reviews

Review highlights

  • 8.9
  • 8.4
  • 2.5
  • 2.5

Nearby

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Hot tub
    • Outdoor pool
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Free parking
    • Storage available
    • Non-smoking rooms available
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    Reviews

    Guest reviews

    Overall rating

    6.4 Good
    Based on 893 reviews
    • 8.9 "Location is great."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.8 "Easily accessible by car, said 88%."
      10.0 "100% liked the proximity to sightseeing."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
      7.2 "72% thought the service was very professional."
    • 5.9 "Sufficient wellness & sports facilities."
    • 5.2 "Breakfast is mediocre."
    • 2.5 "Awful rooms."
      3.0 "70% said rooms were dirty."
      1.3 "87% complained about the bathroom."
      0.5 "95% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      2.4 "76% said the bathroom was dirty."
      2.7 "73% had problems with the shower."
      1.9 "For 81%, the rooms looked old."
      0.7 "93% found problems with the furniture."
      4.8 "52% thought the tv was sub-standard."
      0.9 "91% were disappointed with the minibar."
      0.0 "100% criticized the small bathroom."
      1.7 "83% were unsatisfied with the kitchenette."
    • 2.5 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    • 1.7 "Terrible amenities."
      1.6 "84% thought the building wasn't nice."
      0.0 "100% thought the facilities needed updating."
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    Overall rating

    6.8 Good
    Based on 169 reviews
    • 9.0 "Terrific location."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.4 "Pool is mediocre."
    • 3.1 "Generally quite dirty."
      3.0 "70% said rooms were dirty."
      3.4 "66% thought it was rather dirty."
    • 2.8 "Awful rooms."
      3.0 "70% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.7 "63% didn't like the uncomfortable beds."
      1.3 "87% complained about the bathroom."

    Overall rating

    6.2 Good
    Based on 580 reviews
    • 9.0 "Terrific location."
    • 8.5 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 5.3 "Sufficient wellness & sports facilities."
    • 5.1 "Breakfast is mediocre."
    • 4.7 "Pool is below average."
    • 2.8 "Food is inedible."
    • 2.7 "Awful rooms."
      1.7 "83% complained about the bathroom."
      3.0 "70% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      3.9 "61% didn't like the uncomfortable beds."
      3.2 "68% had problems with the shower."
      3.0 "70% said the bathroom was dirty."
      1.8 "For 82%, the rooms looked old."
      0.6 "94% found problems with the furniture."
      1.9 "81% were unsatisfied with the kitchenette."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.6 Good
    Based on 142 reviews
    • 9.2 "Terrific location."
    • 8.5 "Great service."
      9.5 "95% found the staff to be very friendly."
    • 5.2 "Breakfast is mediocre."
    • 2.9 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
    • 2.7 "Awful rooms."
      3.7 "63% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
      1.4 "86% complained about the bathroom."
      3.9 "61% didn't like the uncomfortable beds."
      1.8 "For 82%, the rooms looked old."
    data provided by TrustYou

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