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Novotel Rotorua Lakeside
Top Lake Hotel

Lake End, Rotorua 3010, New Zealand
+64 7346 3888

RM 686+

Overall guest ratings

8.2/10 Excellent
Based on 1,174 reviews

Review highlights

  • 9.9
  • 8.4
  • 6.3
  • 5.6

Good to know

  • Great view
  • Good restaurants & bars in the area

Nearby

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    About

    Check in to 4.5-star comfort with the lake at your doorstep at Novotel Rotorua Lakeside Hotel. Rejuvenate in the spa's natural geothermal mineral pools and experience a delicious Maori hangi at Matariki. Your room is a calm haven with earthy colours, wood furniture and picture windows to make the most of the spectacular scenery at Novotel.

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    accorhotels.com

    Amenities

    • Fitness centre
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Coffee shop
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    8.2 Excellent
    Based on 1,174 reviews
    • 9.9 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.8 "98% liked the proximity to shopping."
      9.3 "Great parking, according to 93%."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% liked the proximity to sightseeing."
      8.3 "Easily accessible by car, said 83%."
    • 8.4 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      10.0 "100% found the restaurant service to be one of the best."
    • 8.3 "Very nice wellness & sports facilities."
      8.8 "top-notch fitness area, thought 88%."
    • 7.9 "Good breakfast."
    • 7.7 "Good pool."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.6 "Vibe was decent."
      6.4 "64% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
    • 4.8 "Not very clean."
      4.6 "54% said rooms were dirty."
      1.2 "88% said the bathroom was dirty."
      4.3 "Dirty pool, said 57%."
    • 4.3 "Internet is poor."
      1.2 "88% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 716 reviews
    • 9.7 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
      8.9 "Great parking, according to 89%."
      9.8 "98% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
    • 8.7 "Bar is amazing."
    • 8.6 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.6 "76% thought the service was very professional."
    • 8.1 "Very nice wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 7.5 "Good breakfast."
    • 6.7 "Average amenities."
      6.6 "66% thought the building was acceptable."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.7 "Vibe was decent."
      6.9 "69% considered the lobby entrance to be so-so."
    • 5.3 "Rooms are ok."
      6.6 "Beds were acceptable for 66%."
    • 4.3 "Not very clean."
      4.1 "59% said rooms were dirty."
      1.1 "89% said the bathroom was dirty."
    • 4.2 "Internet is poor."
      1.4 "86% said the wifi quality was bad."
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    Overall rating

    8.0 Good
    Based on 375 reviews
    • 9.9 "Terrific location."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.4 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.2 "Very nice wellness & sports facilities."
    • 8.1 "Breakfast is good."
    • 7.5 "Good pool."
    • 5.7 "Average comfort."
      6.1 "Beds were acceptable for 61%."
    • 4.9 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.9 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
    • 4.5 "Rooms are not good."
      1.9 "81% complained about the bathroom."
      4.8 "52% said rooms were dirty."
      0.9 "91% thought they were poorly maintained."
      1.2 "For 88%, the rooms looked old."
      1.1 "89% had problems with the shower."
    • 4.1 "Internet is poor."
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    Overall rating

    8.1 Excellent
    Based on 82 reviews
    • 9.9 "Terrific location."
    • 8.4 "Bar is amazing."
    • 8.2 "Food is delicious."
    • 8.1 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.5 "Good breakfast."
    • 6.3 "Average amenities."
      6.2 "62% thought the building was acceptable."
    • 6.2 "Average comfort."
      6.9 "Beds were acceptable for 69%."
    • 5.3 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      5.0 "Only 50% said rooms were clean enough."
    • 5.0 "Average cleanliness."
    • 4.6 "Internet is poor."
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    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Lake Hotel
    Guests say this is a nice lake hotel.
    Good to know
    "Great view"
    "Good restaurants & bars in the area"
    data provided by TrustYou

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