Overview

Country Inn & Suites ROC Airport-University Area

797 East Henrietta Road, Rochester, NY 14623, United States
+1 585 427 0131

RM 365+

Overall guest ratings

7.8/10 Good
Based on 690 reviews

Review highlights

  • 9.3
  • 9.3
  • 5.2
  • 4.5

Good to know

  • Great reception
  • Great desserts & fruits

Nearby

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    About

    Located near I-390, the Country Inn and Suites keeps you close to the area’s top attractions. Spend the day riding roller coasters at Seabreeze Amusement Park, or visit the campuses of local colleges, including the University of Rochester and the Rochester Institute of Technology. Arriving by plane? We offer free shuttle service to the Greater International Rochester Airport and destinations within three miles of the hotel. Gear up for an exciting day with a quick workout in our fitness center, and reward yourself with a free hot breakfast afterward. Hotel amenities include free High-Speed Internet, heated indoor pool, fitness room, free on-site parking, complimentary 24-hour coffee and cookies, DVD and Game Rentals, and guest laundry and same-day dry cleaning service.

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    Carlson

    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Concierge service
    • Laundry service
    • Indoor pool
    • No smoking
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Free airport shuttle
    • Free Internet
    • Pets not allowed
    • Long-term parking (surcharge)
    • Train station shuttle
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.8 Good
    Based on 688 reviews
    • 9.3 "Excellent value."
      10.0 "100% were happy with the price of the breakfast."
      10.0 "100% were happy with the price."
    • 9.3 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.2 "Easily accessible by car, said 92%."
      10.0 "Great parking, according to 100%."
      10.0 "Good access to the airport, said 100%."
    • 9.1 "World class service."
      9.2 "92% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
      9.2 "92% thought the service was very professional."
      8.3 "83% were happy with the shuttle service."
    • 7.5 "Good breakfast."
      10.0 "100% were happy with the price of the breakfast."
    • 5.2 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
      6.0 "Beds were acceptable for 60%."
      5.8 "For only 58%, the tv was ok."
    • 5.2 "Internet is average."
    • 4.5 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.5 "95% criticized the small bathroom."
      0.7 "Air conditioning was criticized by 93%."
    • 3.7 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      1.5 "For 85%, the lobby entrance was sub-standard."
    • 3.5 "Bad amenities."
      2.9 "71% thought the building wasn't nice."
      1.5 "For 85%, the lobby entrance was sub-standard."
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    Overall rating

    8.1 Excellent
    Based on 192 reviews
    • 9.5 "Terrific location."
    • 9.2 "Excellent value."
    • 9.2 "World class service."
      9.3 "93% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 7.8 "Good breakfast."
    • 4.9 "Rooms are not good."
      0.8 "92% thought they were poorly maintained."
      1.7 "83% complained about the bathroom."
      1.4 "86% found problems with the furniture."
      2.0 "80% said rooms were small."
    • 4.6 "Not very comfortable."
      2.0 "80% said rooms were small."
    • 4.1 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
    • 3.9 "Vibe wasn't good."
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    Overall rating

    7.7 Good
    Based on 419 reviews
    • 9.4 "Excellent value."
    • 9.3 "Terrific location."
      9.8 "98% liked the proximity to shopping."
    • 9.1 "World class service."
      8.8 "88% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
    • 7.4 "Good breakfast."
    • 6.8 "Food is average."
    • 4.6 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      2.2 "78% said rooms were small."
      1.4 "For 86%, the rooms looked old."
      0.8 "Air conditioning was criticized by 92%."
      4.8 "52% were disappointed with the minibar."
    • 4.2 "Not very comfortable."
      2.2 "78% said rooms were small."
      0.8 "Air conditioning was criticized by 92%."
    • 4.1 "Wellness & sports facilities were not very nice."
    • 3.4 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      1.0 "For 90%, the lobby entrance was sub-standard."
    • 3.1 "Terrible amenities."
      2.5 "75% thought the building wasn't nice."
      1.0 "For 90%, the lobby entrance was sub-standard."
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    Overall rating

    7.7 Good
    Based on 48 reviews
    • 9.2 "World class service."
    • 8.9 "Location is great."
    • 7.6 "Good breakfast."
    • 6.4 "Average cleanliness."
      6.2 "Only 62% said rooms were clean enough."
    • 4.9 "Rooms are not good."
    • 4.6 "Not very comfortable."

    Overall rating

    7.2 Good
    Based on 27 reviews
    • 9.1 "World class service."
      9.3 "93% found the staff to be very friendly."
    • 7.0 "Good breakfast."
    • 6.6 "Average cleanliness."
    • 5.3 "Rooms are ok."
    • 5.0 "Average comfort."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Great reception"
    "Great desserts & fruits"
    data provided by TrustYou

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