Hilton Richmond Hotel & Spa/Short Pump
Top Business Hotel

12042 West Broad Street, Richmond, VA 23233, United States
+1 804 364 3600

RM 655+

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Overall guest ratings

9.0/10 Excellent
Based on 320 reviews
See all reviews

Review highlights

  • 10.0
  • 9.6
  • 9.3
  • 5.0

Good to know

  • Clean hotel facilities
  • Friendly service
  • Great shopping
  • Professional service


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    Enjoy the convenient location of Hilton Richmond Hotel & Spa/Short Pump, in the heart of the prominent Short Pump area of Richmond. The hotel is located just off Broad Street & Interstate 64, approximately 20 minutes from Richmond International Airport. Short Pump Town Center - adjacent to the Hilton Richmond Hotel & Spa/Short Pump - features a selection of entertainment options including shopping, movie theaters and dining. The hotel features 254 rooms & suites, 23,000 sq. ft. of meeting space, Aura Spa and Salon and Shula's America’s Steak House Host a conference or event for up to 1,300 people in the Event Center featuring a 10,500 sq. ft. ballroom, numerous breakout rooms and private dining rooms. Let the Food & Beverage Team help organize delicious catering options to complement the event Savor a tempting meal in Shula’s America's Steak House, themed after the 1972 undefeated Miami Dolphins' 'perfect season'. Enjoy the tasty SHULA CUT® of beef, and unique touches like menus hand painted on NFL game footballs, personally signed by Coach Shula Relax and rejuvenate with a pampering treatment in Aura Spa and Salon, offering personal care treatments for both individuals and groups in a stylish setting. Choose from a variety of treatments including massages, nail care, facials, body treatments and couples treatments. Afterwards, relax in the innovative chromatherapy inspired relaxation lounge. HHonors members receive 2, 500 points when they spend $125 in the spa

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    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Storage available
    • Spa
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Free parking
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    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 320 reviews
    • 10.0 "Awesome vibe."
    • 9.6 "Perfectly clean."
    • 9.3 "World class service."
    • 9.2 "Terrific location."
    • 7.4 "Nice rooms."
    • 5.0 "Internet is average."
    • 4.3 "Bar is not good."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 208 reviews
    • 9.7 "Perfectly clean."
    • 9.3 "Terrific location."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 7.3 "Nice rooms."
    • 7.3 "Tasty food."

    Overall rating

    9.2 Excellent
    Based on 70 reviews
    • 9.1 "World class service."
    • 7.3 "Nice rooms."

    Overall rating

    9.6 Excellent
    Based on 41 reviews
    • 9.4 "World class service."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Clean hotel facilities"
    "Friendly service"
    "Great shopping"
    "Professional service"
    data provided by TrustYou

    Recent reviews

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