Overview

Hilton Richmond Hotel & Spa/Short Pump
Top Business Hotel

12042 West Broad Street, Richmond, VA 23233, United States
+1 804 364 3600

RM 675+

Overall guest ratings

8.9/10 Excellent
Based on 325 reviews

Review highlights

  • 10.0
  • 9.6
  • 9.4
  • 6.8

Good to know

  • Friendly service
  • Clean hotel facilities
  • Clean rooms
  • Professional service

Nearby

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    About

    Enjoy the convenient location of Hilton Richmond Hotel & Spa/Short Pump, in the heart of the prominent Short Pump area of Richmond. The hotel is located just off Broad Street & Interstate 64, approximately 20 minutes from Richmond International Airport. Short Pump Town Center - adjacent to the Hilton Richmond Hotel & Spa/Short Pump - features a selection of entertainment options including shopping, movie theaters and dining. The hotel features 254 rooms & suites, 23,000 sq. ft. of meeting space, Aura Spa and Salon and Shula's America’s Steak House Host a conference or event for up to 1,300 people in the Event Center featuring a 10,500 sq. ft. ballroom, numerous breakout rooms and private dining rooms. Let the Food & Beverage Team help organize delicious catering options to complement the event Savor a tempting meal in Shula’s America's Steak House, themed after the 1972 undefeated Miami Dolphins' 'perfect season'. Enjoy the tasty SHULA CUT® of beef, and unique touches like menus hand painted on NFL game footballs, personally signed by Coach Shula Relax and rejuvenate with a pampering treatment in Aura Spa and Salon, offering personal care treatments for both individuals and groups in a stylish setting. Choose from a variety of treatments including massages, nail care, facials, body treatments and couples treatments. Afterwards, relax in the innovative chromatherapy inspired relaxation lounge. HHonors members receive 2, 500 points when they spend $125 in the spa

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    Hilton

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Indoor pool
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Storage available
    • Spa
    • Beauty salon
    • Express check out
    • Air-conditioned
    • Coffee shop
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 325 reviews
    • 10.0 "Awesome vibe."
      10.0 "100% said it was a stylish hotel."
      10.0 "100% enjoyed the lobby entrance."
    • 9.6 "Perfectly clean."
      9.7 "97% said rooms were clean."
      9.5 "95% thought it was clean."
    • 9.4 "World class service."
      9.5 "95% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
      8.9 "89% said the reception staff was great."
    • 9.3 "Excellent amenities."
      9.3 "93% thought the building was wonderful."
      7.5 "Business facilities were excellent, according to 75%."
      10.0 "100% enjoyed the lobby entrance."
    • 9.0 "Terrific location."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 6.8 "Breakfast is mediocre."
    • 6.0 "Bar is ok."
    • 5.8 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
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    Overall rating

    9.1 Excellent
    Based on 214 reviews
    • 9.7 "Perfectly clean."
    • 9.2 "World class service."
      9.2 "92% found the staff to be very friendly."
    • 9.1 "Terrific location."
    • 8.6 "Food is delicious."
    • 8.0 "Comfort level is high."

    Overall rating

    8.5 Excellent
    Based on 74 reviews
    • 9.1 "World class service."
    • 7.8 "Nice rooms."

    Overall rating

    9.5 Excellent
    Based on 35 reviews
    • 9.5 "World class service."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Friendly service"
    "Clean hotel facilities"
    "Clean rooms"
    "Professional service"
    data provided by TrustYou

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