Overview

Heartland Hotel Queenstown

27 Stanley Street, Queenstown 9300, New Zealand
+64 3442 7700

RM 564+

Overall guest ratings

8.0/10 Good
Based on 1,522 reviews

Review highlights

  • 8.7
  • 8.3
  • 7.1
  • 4.9

Good to know

  • Great view
  • Near city centre

Nearby

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    About

    A great choice for a stay in Queenstown, Heartland Hotel Queenstown is just 4.5 mi (7.2 km) from the airport. Guests looking for a bite to eat can check out Hillside Brasserie, which serves breakfast and dinner. There's also a bar/lounge, and rooms offer 24-hour room service and refrigerators.

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    Amenities

    • Free Wi-Fi
    • Concierge service
    • Currency exchange on-site
    • Laundry facilities
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • Coffee shop
    • 24 Hour Front Desk
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Free parking
    • Internet
    • Spa
    • Skiing
    • Facilities for disabled guests
    • Cable or satellite TV
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,522 reviews
    • 8.7 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
      9.2 "92% thought the service was very professional."
      7.0 "Housekeeping was great, according to 70%."
      9.3 "93% were happy with the room service."
    • 7.1 "Good breakfast."
    • 6.6 "Average value."
    • 6.2 "Rooms are ok."
      5.8 "Only 58% said rooms were clean enough."
    • 4.9 "Internet is poor."
      3.2 "68% said the wifi quality was bad."

    Overall rating

    8.0 Good
    Based on 837 reviews
    • 8.9 "Location is great."
      9.7 "City centre within easy reach, said 97%."
      10.0 "100% liked the proximity to shopping."
    • 8.4 "Great service."
      8.9 "89% found the staff to be very friendly."
      8.8 "88% thought the service was very professional."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
    • 6.5 "Average value."
    • 5.7 "Average cleanliness."
      5.5 "Only 55% said rooms were clean enough."
    • 4.7 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.3 Excellent
    Based on 502 reviews
    • 8.5 "Location is great."
      9.7 "City centre within easy reach, said 97%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 6.6 "Average value."
    • 5.5 "Rooms are ok."
      6.9 "Only 69% said rooms were big enough."
      5.9 "Only 59% said rooms were clean enough."
    • 4.4 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.7 "Vibe wasn't good."
      0.7 "93% criticized the unstylish hotel."

    Overall rating

    8.2 Excellent
    Based on 182 reviews
    • 8.8 "Location is great."
      9.8 "City centre within easy reach, said 98%."
    • 8.3 "Great service."
      9.0 "90% found the staff to be very friendly."
    • 7.0 "Nice rooms."
      6.0 "Only 60% said rooms were clean enough."
    • 6.7 "Average value."
    • 4.5 "Internet is poor."
      2.8 "72% said the wifi quality was bad."
    • 3.1 "Horrible vibe."
      0.8 "92% criticized the unstylish hotel."
    Hotel type
    Lake Hotel
    Guests say this is a nice lake hotel.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Great view"
    "Near city centre"
    data provided by TrustYou

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