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Hyatt Ziva Riviera Cancun
4 stars

Hyatt Ziva Riviera Cancun

Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo, Mexico
Puerto Morelos, Mexico
See location+52 998 881 4001
From
RM 646
Cheapest

rate per night

7.3
Good
based on 282 reviews
282 reviews
Room type
Provider
Nightly total
King room
RM 646
Double room
RM 652
Standard Room
RM 905
47 more Hyatt Ziva Riviera Cancun deals
47 more Hyatt Ziva Riviera Cancun deals

Photos of Hyatt Ziva Riviera Cancun

Overview

Located in Puerto Morelos, Secrets Silversands Riviera Cancun All Inclusive-Adults Only is within a 20-minute drive of Cancun International Airport and offers a private beach, an outdoor pool and a rooftop terrace. It has a gym, as well as a sauna, 24-hour room service and a ballroom.

There are a variety of facilities at the resort that guests can enjoy, such as valet parking, an express check-in and check-out feature and a spa and wellness centre. In addition, the multilingual staff are available to offer assistance. It also has superb facilities for business meetings and events.

Secrets Silversands Riviera Cancun All Inclusive-Adults Only has 433 well-appointed rooms that are accompanied by a range of essential amenities to ensure guests have a comfortable stay. Also available are a pillow menu and a desk.

The resort features both restaurant and bar where guests can unwind of an evening with a meal and a drink. Eateries at the resort include Coco Café and Seaside Grill.

For those wanting to discover the great outdoors, Secrets Silversands Riviera Cancun All Inclusive-Adults Only is near popular fishing and scenic spots. It also provides an ideal base to explore Cancun and Playa del Carmen.

7.3
Good rating
Based on 282 verified guest reviews

Latest deals for Hyatt Ziva Riviera Cancun

Tue 5/8
Wed 6/8
Double room
bed type unknown
RM 652
2 double beds
RM 713
bed type unknown
RM 714
King room
1 king bed
RM 646
bed type unknown
RM 871
bed type unknown
RM 880
Standard Room
bed type unknown
RM 905
bed type unknown
RM 1,157
bed type unknown
RM 2,942
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hyatt Ziva Riviera Cancun

  • Private beach
  • Snorkelling
  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fan
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Adapter
  • Body soap
  • Dustbins
  • Conditioner

Dining

  • Wine glasses
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining table

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Interconnected room(s) available
  • Pool view
  • Privacy curtain
  • Storage available
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone
  • Tile/marble floor

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional bathroom
  • Bathtub
  • Toilet
  • Toilet paper
  • Toothbrush
  • Walk-in shower

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • Designated smoking area
  • Private entrance
  • Non-smoking rooms available
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Lift
  • Accessible by lift
  • Upper floors accessible by lift

Things to do

  • Gift shop
  • Eco tourism
  • Board games/puzzles
  • Game room
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Karaoke
  • Table tennis
  • Water park

Pool and spa

  • Heated pool
  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Indoor play area
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Outdoor

  • Private beach
  • Garden
  • Terrace/Patio
  • Beach towels
  • Grill
  • Balcony

Parking and transportation

  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Workspace

  • Laptop safe
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Aerobics
  • Fitness centre

Reviews of Hyatt Ziva Riviera Cancun

7.3
Good
282 verified ratings
Wonderful
149
Very good
43
Good
40
Okay
19
Fair
16
Mediocre
8
Poor
7

Summary of reviews

Guests say
Guests appreciated the cleanliness of the hotel and the excellent service provided by the staff. The pools were also highlighted as a positive aspect, contributing to a relaxing vacation experience. However, some guests faced issues with room service and long wait times at restaurants, which detracted from their overall experience.
AI-generated from customer reviews
Service9 out of 10
Cleanliness8.5 out of 10
Pool8.5 out of 10
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Score by provider

All reviews

6.0
Okay
Ozzie, Jul 2017
Pros (+) Grounds during the evening are beautiful.
Cons (-) In desperate need of a major renovation. The check in process is soley designed to get you to buy their upgrades and services so instead of having a quick check in; it is dragged on to over 30 minutes and then they pass you onto another person that tries to have you sign on to view their nearby upscale property; without disclosing that they will try to sell you HARD to join their vacation club.
10
Wonderful
Anonymous, Feb 2017
Pros (+) Outstanding service and great food made this a relaxing vacation! Excellent beach and plenty of pools to choose from!
Cons (-) Nothing!
10
Wonderful
Anonymous, Sept 2016
Pros (+) Great staff always smiling and very attentive. Room was beautiful, food was good as well. Drinks are pretty weak but we figured out a trick. If you order a pina colada, etc just ask for a shot on the side then pour it in the drink.
Cons (-) Paying for an all-inclusive resort you expect everything to be all inclusive. Having the staff ask you to upgrade your room, or upgrade for a bottle of wine is unnecessary. Just be prepared to say no multiple times.
10
Wonderful
Anonymous, Aug 2016
Pros (+) We just returned from a 10 day stay at Secrets Silversands and it was everything we hoped it would be and more. We had a total of 46 people there for the first half of the trip and we stayed the second half alone for our honeymoon. Everyone in our group had a fantastic time and said that the resort was unbelievable. With all of the pools they have it is easy to find what you are looking for, a qui...
Cons (-) The complaints I have are hardly complaints. The floors in the rooms and hallways are pretty slippery when wet, which is quite often if you are coming from the pool/beach. The hotel had mentioned to us that they are renovating a handful of rooms at a time and trying out new tiles to help with this. As long as you are aware they can be slippery and don't try to sprint around, you'll be just fine. T...
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Location

Carretera Cancun-Puerto Morelos KM 27.5, 77580 Puerto Morelos, Quintana Roo

What's nearby

  • Crococun Zoo3.2 km
  • Arrecife de Puerto Morelos National Park3.7 km
  • Puerto Morelos Lighthouse5.5 km
  • Puerto Morelos Town Square5.5 km
  • Dr. Alfredo Barrera Marin Botanical Garden7.2 km
  • Bonanza Ranch14.5 km
  • Playa Paraiso Golf Club18.9 km
  • Parque Cenote Las Mojarras19.9 km
  • Selvatica Adventure Kingdom22.9 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hyatt Ziva Riviera Cancun

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hyatt Ziva Riviera Cancun

  • Where is Hyatt Ziva Riviera Cancun located?

    Hyatt Ziva Riviera Cancun is located at Carretera Cancun-Puerto Morelos KM 27.5, 5.5 km from the centre of Puerto Morelos. Crococun Zoo is the closest landmark to Hyatt Ziva Riviera Cancun.

  • When is check-in time and check-out time at Hyatt Ziva Riviera Cancun?

    Check-in time is 15:00 and check-out time is 12:00 at Hyatt Ziva Riviera Cancun.

  • Does Hyatt Ziva Riviera Cancun offer free Wi-Fi?

    Yes, Hyatt Ziva Riviera Cancun offers free Wi-Fi.

  • Does Hyatt Ziva Riviera Cancun offer free parking?

    Yes, Hyatt Ziva Riviera Cancun offers free parking.

  • How far is Hyatt Ziva Riviera Cancun from the airport?

    Hyatt Ziva Riviera Cancun is 15.8 km from Cancun. Hyatt Ziva Riviera Cancun is 42.7 km from Cozumel.

  • Does Hyatt Ziva Riviera Cancun have a pool?

    Yes, Hyatt Ziva Riviera Cancun has a pool on-site.

  • How does KAYAK find such great Hyatt Ziva Riviera Cancun hotel deals?

    KAYAK scours the web for all room deals available at Hyatt Ziva Riviera Cancun in Puerto Morelos and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hyatt Ziva Riviera Cancun and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hyatt Ziva Riviera Cancun.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only
8.3 Excellent (28 reviews)0.56 kmAdults only, Outdoor pool, Spa and wellness centreRM 980+
5-star hotel
25% cheaperOcean Coral & Turquesa8.3 Excellent (733 reviews)1.4 kmPrivate beach, snorkelling, Outdoor poolRM 703+
5-star hotel
Margaritaville Island Reserve Riviera Cancun
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Rental
Grand Bliss Luxury Resort Villa, 2bdr Suite
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Cheapest

See cheapest stays in Puerto Morelos
5-star hotel
25% cheaperOcean Coral & Turquesa8.3 Excellent (733 reviews)1.4 kmPrivate beach, snorkelling, Outdoor poolRM 703+
4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only
8.3 Excellent (28 reviews)0.56 kmAdults only, Outdoor pool, Spa and wellness centreRM 980+
5-star hotel
Margaritaville Island Reserve Riviera Cancun
8 Excellent (125 reviews)1.61 kmPrivate beach, snorkelling, Outdoor poolRM 1,019+
Rental
57% cheaper
Casa Sueño Azul
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Most recommended

See most recommended stays in Puerto Morelos
4-star hotel
Margaritaville Island Reserve Riviera Maya by Karisma Adults Only
8.3 Excellent (28 reviews)0.56 kmAdults only, Outdoor pool, Spa and wellness centreRM 980+
5-star hotel
25% cheaperOcean Coral & Turquesa8.3 Excellent (733 reviews)1.4 kmPrivate beach, snorkelling, Outdoor poolRM 703+
5-star hotel
Margaritaville Island Reserve Riviera Cancun
8 Excellent (125 reviews)1.61 kmPrivate beach, snorkelling, Outdoor poolRM 1,019+
Rental
13% cheaper
Casa Acalan
9.9 Excellent (7 reviews)1.96 kmPrivate pool, Outdoor pool, KitchenRM 812+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.0
5.5 km
Cancun
15.8 km

Everything you need to know for your stay in Puerto Morelos

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