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Playa Encantada

Calle 12 bis Norte esquina Avenida 20 Norte, 77710 Playa del Carmen, QR, Mexico
+52 984 803 5602

RM 161+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

6.6/10 Good
Based on 132 reviews

Review highlights

  • 9.6
  • 6.6
  • 4.4
  • 4.4

Good to know

  • Great shopping

Nearby

    show all

    About

    With a stay at Playa Encantada in Playa del Carmen, you'll be minutes from Nuestra Senora del Carmen Catholic Church and Central Square. This hotel is within close proximity of Quinta Alegria and Riviera Art Gallery.

    Rooms

    Make yourself at home in one of the 20 air-conditioned rooms featuring LED televisions. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.

    Amenities

    Be sure to enjoy recreational amenities including an outdoor pool and bicycles to rent. This hotel also features complimentary wireless Internet access, a hair salon, and tour/ticket assistance. Getting to nearby attractions is a breeze with the area shuttle (surcharge).

    Dining

    Enjoy a satisfying meal at a restaurant serving guests of Playa Encantada.

    Business, Other Amenities

    Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Internet
    • Outdoor pool
    • Bar/Lounge
    • 24 hour front desk
    • Safe
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Concierge service
    • Child pool
    • Restaurant
    • Beauty salon
    • Cable or satellite TV
    • Air-conditioned
    • Pets not allowed
    • Storage available
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    Reviews

    Guest reviews

    Overall rating

    6.6 Good
    Based on 132 reviews
    • 9.6 "Terrific location."
    • 6.6 "Service is ok."
    • 5.9 "Average comfort."
    • 4.4 "Disappointing food."
    • 4.4 "Internet is poor."
    • 4.3 "Pool is below average."
    • 4.1 "Rooms are not good."
    • 3.1 "Awful breakfast."
    View all review categories

    Overall rating

    6.6 Good
    Based on 93 reviews
    • 9.6 "Terrific location."
    • 6.3 "Service is ok."
    • 5.5 "Average comfort."
    • 3.7 "Rooms are not good."
      0.7 "93% complained about the bathroom."
      2.7 "73% said rooms were dirty."
      0.6 "94% thought they were poorly maintained."
    • 3.4 "Breakfast is below average."
    • 3.1 "Terrible amenities."
      2.7 "73% thought the building wasn't nice."
    • 2.7 "Generally quite dirty."
      2.7 "73% said rooms were dirty."
    View all review categories

    Overall rating

    6.4 Good
    Based on 38 reviews
    • 9.6 "Terrific location."
    • 7.0 "Good service."
      8.9 "89% found the staff to be very friendly."
    • 5.7 "Average comfort."
    • 4.2 "Rooms are not good."
    • 3.2 "Awful breakfast."
    Good to know
    "Great shopping"
    data provided by TrustYou

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