Overview

Los Itzaes Hotel

Av. 10 Lt. 3 Esq 6 Bis Entre, 77710 Playa del Carmen, QR, Mexico
+52 984 873 2398

RM 495+

Overall guest ratings

8.4/10 Excellent
Based on 117 reviews

Review highlights

  • 10.0
  • 9.9
  • 9.5
  • 4.3

Good to know

  • Comfortable beds
  • Friendly service

Nearby

    show all

    About

    Los Itzaes Hotel offers an airport shuttle (available 24 hours) for USD 130 per vehicle roundtrip. You can indulge in massages or body treatments, and Ipanema serves breakfast. An outdoor pool and a spa tub are other highlights, and rooms offer balconies and minibars.

    Less More
    Hotels.com

    Amenities

    • Parking
    • Free Wi-Fi
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Bicycle hire
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    Less More
    Reviews

    Guest reviews

    Overall rating

    8.4 Excellent
    Based on 117 reviews
    • 10.0 "Wonderful beach."
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.5 "Perfectly clean."
      9.3 "93% said rooms were clean."
      8.6 "86% thought it was clean."
    • 8.6 "Location is great."
      10.0 "100% appreciated the closeness to the beach."
      8.6 "86% liked the proximity to sightseeing."
    • 8.2 "Pool is good."
    • 4.3 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
      3.8 "62% complained about the elevator."
    • 4.2 "Disappointing food."
    • 2.4 "Awful breakfast."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 117 reviews
    • 9.9 "World class service."
      10.0 "100% found the staff to be very friendly."
    • 9.4 "Perfectly clean."
      9.2 "92% said rooms were clean."
      8.4 "84% thought it was clean."
    • 8.8 "Pool is good."
    • 8.6 "Location is great."
      8.4 "84% liked the proximity to sightseeing."
    • 7.7 "Nice rooms."
      9.2 "92% thought rooms were spacious."
      9.2 "92% said rooms were clean."
      7.5 "75% were happy with the bathroom."
    • 4.5 "Bad amenities."
      4.3 "57% thought the building wasn't nice."
    • 4.0 "Disappointing food."
    • 2.7 "Awful breakfast."
    View all review categories
    Hotel type
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

    Find reviews that mention

    Photos
    Map

    Map

    Close