Hacienda Tres Rios Resort Spa & Nature Park
5 stars

Hacienda Tres Rios Resort Spa & Nature Park

Carretera Cancun Tulum km 54, 77760 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 2400
From
RM 3,305
Cheapest

rate per night

8.0
Very good
based on 306 reviews
306 reviews
Room type
Provider
Nightly total
Standard Room
RM 3,305

Photos of Hacienda Tres Rios Resort Spa & Nature Park

Overview

Nestled within over 130 hectares of extraordinary nature reserve and sitting a short 10-minute drive from Playa del Carmen, this modern resort lets its guests experience utter relaxation and discover endless activities. They will be close to all the excitement of the Riviera Maya, with the ocean right on the doorstep, the spa just down the hall and the best dining around just minutes away. Those who are looking for an adventure can sign for the guided kayak tours through mangrove forests or for some snorkeling at the nearby beach. While the daily yoga classes will allow the others to restore their well-being and will help with alleviating some recurring pains and aches. There is hardly a better way to follow a class than some soaking in the sauna or refreshing in the 2 outdoor pools.
8.0
Very good rating
Based on 306 verified guest reviews

Latest deals for Hacienda Tres Rios Resort Spa & Nature Park

Wed 6/8
Thu 7/8
Standard Room
bed type unknown
bed type unknown
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hacienda Tres Rios Resort Spa & Nature Park

  • Private beach
  • Fitness centre
  • Restaurant
  • Room service
  • Free Wi-Fi
  • Cable or satellite TV
  • Airport shuttle
  • Meeting/Banquet facilities
  • Parking
  • Spa

Pool and spa

  • Sauna
  • Pool
  • Spa
  • Steam room

Services and conveniences

  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • 24-hour front desk

Accessibility and suitability

  • Disabled access
  • Lift
  • Designated smoking area

Things to do

  • Beauty salon
  • Bicycle hire
  • Pool table

Parking and transportation

  • Parking
  • Airport shuttle

Laundry

  • Laundry facilities
  • Laundry service

Dining

  • Restaurant
  • Minibar

Family friendly

  • Babysitting or child care
  • Complimentary breakfast

Basics

  • Free Wi-Fi
  • Air-conditioned

Media and entertainment

  • Cable or satellite TV

Bathroom

  • Hairdryer

Outdoor

  • Private beach

General

  • Storage available

Health and safety

  • Safe

Fitness

  • Fitness centre

Reviews of Hacienda Tres Rios Resort Spa & Nature Park

8.0
Very good
306 verified ratings
Wonderful
143
Very good
56
Good
50
Okay
17
Fair
12
Mediocre
11
Poor
17

Summary of reviews

Guests say
Guests have expressed significant dissatisfaction with the food quality, describing it as terrible and industrial. Service issues were also highlighted, with many guests feeling neglected or receiving poor treatment from staff. While some appreciated the beautiful grounds and certain amenities, the overall experience was marred by these negative aspects.
AI-generated from customer reviews
Service1.5 out of 10
Cleanliness1 out of 10
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Score by provider

All reviews

8.2
Very good
Dan, Oct 2019
Pros (+) friendliness and caring of the staff; the bedroom was quite nice
Cons (-) music at the bar was loud, no area for latino or any kind of dancing, more attention to taking guests into town when guest do not know anything about the place

Location

Carretera Cancun Tulum km 54, 77760 Playa del Carmen, Quintana Roo

What's nearby

  • El Camaleón Mayakoba Golf Club2.8 km
  • Playa Paraíso7.9 km
  • 5th Avenue8.3 km
  • Guadalupe Church8.6 km
  • O2 Mexico9.7 km
  • Mamita's Beach Club10 km
  • Beyond Diving10.1 km
  • Mexico Blue Dream10.1 km
  • La Fe10.1 km
  • Parque 28 de julio10.9 km
  • Albertos SCUBA11.3 km
  • Terminal Marítima de Playa del Carmen11.5 km

Policies

Check-in/Check-out

Check in anytime after 15:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Hacienda Tres Rios Resort Spa & Nature Park

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Hacienda Tres Rios Resort Spa & Nature Park

  • What sort of activities can I participate in when staying at the Hacienda Tres Rios Resort Spa & Nature Park?

    If you are looking for a way to pass the time while on vacation, you will find a lot of activities to keep you occupied at the resort such as playing beach or pool volleyball, bocce or bingo. If you want to learn something new, go for a dancing lesson, a cooking lesson or a Spanish lesson. And if you’re feeling competitive, you will find various contests you can participate in such as a ping pong tournament and a mini golf tournament. Finally, those looking to stay active can participate in some of the fitness classes such as TRX, aqua aerobics or yoga.

  • What are the available services for couples celebrating a special occasion at the resort?

    If you are traveling with your partner and are looking at adding a romantic activity, you can book a private dinner that you can enjoy together on a yacht. Sailing out at sunset, you will be having a three-course meal prepared by the resort’s culinary team. This experience starts at 5:00 pm and goes on for 2h.

  • How much does it cost to use the airport shuttle of the resort?

    If you are planning to use the airport shuttle service of the resort, you can expect to pay around 1,500 MXN (about 80 USD) per person for a one-way trip, unless you get the all-inclusive deal, in which case the airport shuttle is included. Alternatively, you can book shuttle transfer with a private company such as Canada Transfers which will be more economical at around 1,900 MXN (about 99 USD) per person for a round trip.

  • How can I organize my wedding at the resort?

    The easiest way to organize your wedding at the resort is to book one of the available wedding packages. The Offshore Wedding package caters for up to 10 persons and includes the ceremony, a bottle of champagne, the bride’s bouquet and an exclusive sunset tour on board a luxury yacht. The Once Upon A Time package suits groups of 2 up to 30 persons and includes a wide range of services from the ceremony and flower decoration to a toast and a dinner following the celebration, a wedding cake, and a photographer for the ceremony. No matter which package you choose, you will have access to the services of the resort’s Romance Manager who will help you with all the planning and details.

  • What are the excursions I can book while staying at the resort?

    The resort has their own on-site travel agency service which can help you book various excursions for an extra cost such as a Jungle Kart tour, a Power Bike tour, a Segway tour, or a variety of water-based excursions such as diving and snorkeling. In addition to excursion, the agency can help you organize transportation such as car rentals if you want to explore at your own pace.(Prices checked 23/07/19).

  • Where is Hacienda Tres Rios Resort Spa & Nature Park located?

    Hacienda Tres Rios Resort Spa & Nature Park is located at Carretera Cancun Tulum km 54, 11.2 km from the centre of Playa del Carmen. El Camaleón Mayakoba Golf Club is the closest landmark to Hacienda Tres Rios Resort Spa & Nature Park.

  • When is check-in time and check-out time at Hacienda Tres Rios Resort Spa & Nature Park?

    Check-in time is 15:00 and check-out time is 11:00 at Hacienda Tres Rios Resort Spa & Nature Park.

  • Does Hacienda Tres Rios Resort Spa & Nature Park offer free Wi-Fi?

    Yes, Hacienda Tres Rios Resort Spa & Nature Park offers free Wi-Fi.

  • How far is Hacienda Tres Rios Resort Spa & Nature Park from the airport?

    Hacienda Tres Rios Resort Spa & Nature Park is 22.5 km from Cozumel. Hacienda Tres Rios Resort Spa & Nature Park is 39.3 km from Cancun.

  • Does Hacienda Tres Rios Resort Spa & Nature Park have a pool?

    Yes, Hacienda Tres Rios Resort Spa & Nature Park has a pool on-site.

  • How does KAYAK find such great Hacienda Tres Rios Resort Spa & Nature Park hotel deals?

    KAYAK scours the web for all room deals available at Hacienda Tres Rios Resort Spa & Nature Park in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hacienda Tres Rios Resort Spa & Nature Park and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hacienda Tres Rios Resort Spa & Nature Park.

See more FAQs

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.5
11.2 km
Cozumel
22.5 km

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