Overview

Hotel Villa Mercedes Palenque

KM 2.9 Carretera Palenque - Ruinas, 29960 Palenque, CP, Mexico
+52 916 345 5231

RM 315+

Overall guest ratings

8.1/10 Excellent
Based on 219 reviews

Review highlights

  • 9.6
  • 9.1
  • 6.3
  • 5.5

Good to know

  • Very quiet
  • Wonderful sightseeing

Nearby

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    About

    Hotel Villa Mercedes Palenque is a great choice for a stay in Palenque. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. A poolside bar and a children's pool are other highlights, and rooms offer flat-screen TVs and room service.

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    Amenities

    • Facilities for disabled guests
    • Internet
    • Meeting/Banquet facilities
    • Spa
    • Outdoor pool
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Free Wi-Fi
    • Non-smoking rooms available
    • Terrace/Patio
    • Business centre
    • Gift shop
    • Laundry facilities
    • Room service
    • Child pool
    • Safe
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 219 reviews
    • 9.6 "Excellent pool."
    • 9.1 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 8.8 "Amenities are good."
      8.8 "88% thought the building was wonderful."
      9.0 "90% found the grounds to be nice."
    • 8.8 "Generally very clean."
      7.8 "78% said rooms were clean."
    • 6.4 "Rooms are ok."
    • 6.3 "Breakfast is mediocre."
    • 5.5 "Service is ok."
      5.7 "Only 57% found the staff to be friendly enough."
    • 5.3 "Food is average."
    • 4.3 "Value below average."
    • 4.0 "Internet is poor."
      2.5 "75% said the wifi quality was bad."
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    Overall rating

    8.2 Excellent
    Based on 85 reviews
    • 9.5 "Excellent pool."
    • 9.2 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
    • 9.1 "Perfectly clean."
    • 9.0 "Excellent amenities."
      8.8 "88% thought the building was wonderful."
    • 6.5 "Rooms are ok."
    • 5.7 "Food is average."
    • 5.3 "Service is ok."
    • 3.6 "Value below average."
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    Overall rating

    8.0 Good
    Based on 133 reviews
    • 9.7 "Excellent pool."
    • 8.9 "Location is great."
    • 5.6 "Rooms are ok."
    • 5.3 "Service is ok."
    • 5.0 "Average comfort."
      1.3 "87% didn't like the uncomfortable beds."
    • 4.8 "Disappointing food."
    • 4.6 "Value below average."
    • 4.2 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Good to know
    "Very quiet"
    "Wonderful sightseeing"
    data provided by TrustYou

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