Overview

Hotel Universal Port
Top Family Hotel

1-1-111 Sakurajima, Konahana-ku, Osaka 554-0031, Japan
+81 664 635 000

RM 508+

Overall guest ratings

9.0/10 Excellent
Based on 6,901 reviews

Review highlights

  • 9.2
  • 8.7
  • 8.7
  • 6.0

Good to know

  • Impressive bathroom
  • Great menu
  • Friendly service
  • Professional service

Nearby

    show all

    About

    Located in Konohana, this hotel is within a 5-minute walk of Osaka Takoyaki Museum and Universal CityWalk® Osaka. Universal Studios Japan® and Sanja Shrine are also within 3 mi (5 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Concierge service
    • Currency exchange on-site
    • Gift shop
    • Laundry service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Designated smoking area
    • Storage available
    • Laundry facilities
    • Room service
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    9.0 Excellent
    Based on 6,901 reviews
    • 9.2 "Awesome vibe."
      9.2 "92% enjoyed the friendly atmosphere."
      8.7 "87% enjoyed the lobby entrance."
      9.7 "97% thought the hotel was luxurious."
      9.8 "98% said it was a stylish hotel."
      7.8 "78% thought, the hotel was modern."
    • 8.7 "Breakfast is good."
    • 8.7 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.5 "85% thought it was clean."
    • 8.6 "Comfort level is high."
      9.0 "90% thought rooms were spacious."
      7.1 "71% said the beds were comfortable."
      8.2 "82% liked the big bathroom."
      7.9 "79% were satisfied with the air conditioning."
    • 8.6 "Great service."
      9.5 "95% found the staff to be very friendly."
      7.9 "79% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
      9.7 "97% said the concierge service was amazing."
      8.1 "81% were happy with the shuttle service."
    • 6.0 "Bar is ok."
      6.6 "Alcoholic drinks were not bad, according to 66%."
      6.7 "Only 67% were satisfied with the beverage prices."
    • 5.8 "Average value."
      5.8 "The price was ok for 58%."
      6.7 "Only 67% were satisfied with the beverage prices."
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    Overall rating

    9.1 Excellent
    Based on 1,863 reviews
    • 9.5 "Awesome vibe."
      9.5 "95% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
      9.8 "98% said it was a stylish hotel."
      9.8 "98% thought the hotel was luxurious."
    • 9.0 "Very comfortable."
      9.0 "90% thought rooms were spacious."
      8.3 "83% liked the big bathroom."
      7.6 "76% were satisfied with the air conditioning."
    • 8.8 "Great service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 8.7 "Rooms are great."
      7.6 "76% were happy with the bathroom."
      9.0 "90% thought rooms were spacious."
      9.7 "97% thought the view was good."
      8.3 "83% said rooms were clean."
      8.3 "83% liked the big bathroom."
      7.1 "71% enjoyed the furniture."
      7.6 "76% were satisfied with the air conditioning."
    • 8.6 "Breakfast is good."
    • 5.2 "Average value."
      6.0 "The price was ok for 60%."

    Overall rating

    9.0 Excellent
    Based on 4,209 reviews
    • 9.0 "Awesome vibe."
      9.1 "91% enjoyed the friendly atmosphere."
      8.8 "88% enjoyed the lobby entrance."
      9.8 "98% said it was a stylish hotel."
      9.6 "96% thought the hotel was luxurious."
      7.6 "76% thought, the hotel was modern."
    • 8.9 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.9 "89% thought it was clean."
    • 8.8 "Breakfast is good."
    • 8.4 "Great service."
      9.2 "92% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      9.5 "95% thought the service was very professional."
      8.3 "Housekeeping was great, according to 83%."
      7.0 "70% said the booking process went smoothly."
      7.9 "79% were happy with the shuttle service."
      9.8 "98% said the concierge service was amazing."
    • 8.3 "Rooms are great."
      8.1 "81% were happy with the bathroom."
      8.9 "89% thought rooms were spacious."
      8.5 "85% said rooms were clean."
      9.8 "98% thought the view was good."
      8.2 "82% liked the big bathroom."
      7.7 "77% enjoyed the furniture."
      8.0 "80% were satisfied with the air conditioning."
      8.7 "87% appreciated the modern rooms."

    Overall rating

    9.1 Excellent
    Based on 828 reviews
    • 9.4 "Awesome vibe."
      9.3 "93% enjoyed the friendly atmosphere."
      8.9 "89% enjoyed the lobby entrance."
    • 9.2 "Excellent breakfast."
    • 8.8 "Comfort level is high."
      8.8 "88% thought rooms were spacious."
      7.4 "74% said the beds were comfortable."
      7.0 "70% thought it was pleasantly quiet."
      8.1 "81% liked the big bathroom."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      9.6 "96% thought the service was very professional."
      8.0 "80% said the reception staff was great."
      8.4 "Housekeeping was great, according to 84%."
    • 8.8 "Food is delicious."
      8.9 "89% loved the menu selection."
      9.3 "Beef and steak dishes were excellent, according to 93%."
      7.9 "Yummy desserts, said 79%."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Impressive bathroom"
    "Great menu"
    "Friendly service"
    "Professional service"
    data provided by TrustYou

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