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The staff was excellent. Very courteous and helpful.The location was very convenient to the main train station. Just across the street. Bathrooms were very nice. I stayed in two different rooms and the single bed mattreses in both were awful. Like a hammock. But everything else was great.
A nice central location opposite the main station and a high end hotel. Recommended for busines visits.
I liked the building and the staff it had a real sense of grandeur and luxury from a day gone by preserved in a capsule. The staff were very well drilled and the head barman was a scream and extremely helpful above and beyond the cause of duty! The room I had excellent but had no view but as I was staying for one night I let that slide. Once I was in my room the service lack a little to be desired... It took an age for room service to deliver an iron and in the end I had to go as I was and hope for the best. Also when I returned that evening there air-conditioning was not working at all so I had a sleepless night it was 30 degrees out side at night!!! . I called room service and they sent to ladies up who said yes this always happens but did nothing about it. I had to leave first thing in the morning for a meeting at the airport so had a quick complain about it at reception- they said sorry and then provided me with my bill!!!! rude.
Stunning rooms, very spacious. Everything sparkling clean and in perfect working order. The lift isn't particularly practical.
The location to the main railway station for travel/transport, close to the Alt Stadt, and a very comfortable hotel. No comment
Central Hotel easy access, Fine restaurant , staff most pleasant
Fantastic service Room was a bit small
hotel was lovely, service excellent, location great right across from train station and next to old town, highly recommend
Proximity to train station & local sites
The location was ideal for us to enjoy the old town and then to reach the underground to go to the airport. A very nice hotel bordering on luxury; a very nice stay.
location was excellent, staff were very holpful pillows on the bed could have been more supportive
Very good location and nice hotel staff
Location. Only about 15 minute covers the most of showplaces. Really kind hotel staff. Very small shower room. There was a maintenence work for outwer walls, so that I couldn't look outside. There was no information and notice about it.
The location is excellent--near the main train station and main attractions. Also, the complementary breakfast was very good.
Location was excellent as next to old wall and gate. Breakfast was good. Busy street between wall and hotel, so rooms facing wall can be noisy with mainly foot traffic.
nice hotel staff, great breakfast no
Location is excellent ,staffs are cooperative,very nice no complains
This was a nice, clean and friendly hotel with a magnificent location. We recommend it especially to those who travel by train, for it is just a short walk from the station. nothing
We were very happy with the hotel and would stay there again if in the city again. The buffet breakfast was the best we have had anywhere.
The staff was very helpful and friendly. The breakfast was included in the price and very good. The location is just inside the old city walls, less than a 10 minute walk from the Christmas Market. The standard doubles are small, too small to accomodate an extra cot (even though the website says they are available) so it's not good if you are traveling with children. The parking garage isn't at the hotel and a little inconvenient if you have a lot of luggage.
Hospitality of the hotel staff Few printings in English especially the ones containing information about the room and the hotel
Everything is perfect. We love this hotel.
They upgraded us and made our stay very comfortable and pleasant
Helpful & friendly staff, good breakfast and a comfortable room
Friendly, helpful, not cloying service. Excellent breakfast. Comfortable bed. Fixtures and furnishings in the room which were different, but not trying too hard to be arty. Hotel seems ideal for singles and couples, less so for families. Shower makes a mess due to cutaway shower door and mechanism for locking shower head in position (room 32).
The staff are excellent and can't do enough for you. The rooms are unique and quite stunning and the whole experience (even with a nine year old child) is a great pleasure. The hot water at times takes a while to heat up.
Location, breakfast, ambience. Small things slightly let the room down - safe didn't work, shower slow to drain, no bottle opener.
Nice attention to detail, well-appointed rooms. We reserved four single rooms for three nights. Our plans changed and we need to leave early. We gave the management more than 24 hours notice, and they still charged us for the third night. Not pleased.
Location is excellent, the breakfast was very good, the staff very kind. -
Nice atmosphere, friendly and very helpful staff, great location and free internet. Rooms were very comfortable. Had trouble with the pillows, a bit too soft. Also the shower window does not stop water going on the floor.
Theme rooms, excellent breakfast buffet. Best situation in Nürenberg.
Convenient, good quality hotel. Slightly expensive
Good location, great staff, comfortable parking place. The breakfast is crazy expensiv.
Location was great and the staff was very friendly. Breakfast wasnt that good and beds were not that comfortable.
location Sauna, warm just from 4- 10 pm
Good location Staff not good, no adapter for powerplug did not made the effort toi helo or sort it.
The checkout clerk got the bill wrong and insisted hew was right - the customer is wrong Sir..didnt go down well.
Friendlyness of Hotel staff.
Location and service was excellent; very friendly and accomodating personnel; just perfect
Excellent staff and service
Spacious and luxurious room for a decent price. Staff was very friendly and helped us find a great restaraunt at which we celebrated our wedding anniversary. Breakfast seemed pricey so we did not indulge.
The staff was extremely friendly, helpful and accommodating. The room was simple, but clean and comfortable although no air condition. Location was great - right across from the train station and only a few blocks to walk into the old town.
Close to station and town. Breakfast and staff very good would come back again enjoyable stay.
warm atmosphere and design
Excelent location, near the central train station and subway, hotel very calm and good breakfast
Very convenient for the U-bahn from the Airport (12 minutes & hardly any walking) and for the old city & shops & restaurants which start about 100 metres away. First class buffet breakfast & nice bar. No complaints at all.
proximity to station.nice bar and restaurant
Very helpful staff. Great location. No bath. No coffee making facilities in room
the location the interiors
only 2 mins from the central station clean comfy room the tv channels were poor but it is germany for a single traveler 115 euro mid week for 1 night is bit on the steep side
Great location - close to main station and easy walking distance to city centre. Friendly welcoming staff. Great breakfast. Very clean and comfortable rooms.
Close to old town & easy to walking around with very close to train station as well:) Would be great if they provide free Internet at every room (can access at room)
The hotel is in its best location, clean, spacious and comfortable room. You really get the value of your money!
Room was small but had all we needed. everything was like new. Very friendly and helpful staff. A good deal!
We like the very convenient location, close to central train station, shopping, restaurants, other forms of public transportation, exceptionally helpful staff and wonderful breakfast at a reasonable price. We especially enjoyed the comfortable bed and great bathroom. There was nothing not to like?
Clean, warm temperature, hot water, good location, efficient reception staff, quiet room, comfy bed, breakfast on site, good value for a city centre hotel breakfast a little expensive compared with alternatives in the city, though these were not sampled for quality or quantity. Not sure that the wash basin was cleaned after our first night but this is a detail only and hardly merited a formal complaint
Basic but clean. Location was excellent, just few steps from the underground slope from the main station and the Handwerkerhof. No need for breakfast, since the underground passage to the station has lots of bakeries and drink stands.
Its location was ideal for touring this historic city and travelling to areas around
Location No Air Cond
walking distance to main city sights & across the road from the tram for the Nazi documentation centre. Good value for money
Location perfect. Close to all of old city. Super close to main train station so can easily get to hotel or anywhere else. For me it was easy to get to and from Messe each day. Rooms fairly average. Beds comfortable. Room too warm even without any heater turned on. Window near aircon units so noise all night but tolerable. Bathrooms small but tolerable. Breakfast very basic for German hotel breakfast and very expensive. Coffee terrible. Absolutely horrible coffee from the breakfast room. Internet is slow. It seems this is a bit of a IBis scam where the "free" internet access so slow that skype or face time is useless but to upgrade to faster internet incurs a fee. Now this is in no way the hotels fault but at least one other hotel guest on my floor (5) was smoking during the night on the floor outside the rooms. this was the case for four nights and the inside of my room and the area outside it stunk. not the best way to get woken up in the middle of the night. I raised it with the staff but something like that is fairly hard to Police. Unfortunately some other hotel guests have to behave like animals.
Location, standard facilities.
Location within walking distance to everything, bigger room than a lot of other German hotels that I have stayed in, mini bar was cheap Carpet was stained and dirty, no air conditioning so the windows remained open meaning I could hear noise from nearby bars. Small selection for the breakfast buffet
I liked the location of the hotel.
convenient, also no problem with letting us get into the room early
Price! Nothing really.
Service was great, People were very nice and helpfull.Very clean!!!Loved the location!!!!!! No.
Friendly and professionally skillful personnel. Good location in the center of city center !
Locality Room downstairs
Central Location Rather noisy on the Saturday night we stayed there
We had a pleasant stay at the hotel. The location is perfect for the Christmas market, and the breakfast had plenty of options. We stayed in the large apartment which had plenty of space for 5 people, but had no common sitting room. The hotel is non-smoking but our room smelled of old, stale smoke. The pillows are very thin, we asked for a few more and were told there were none available.
A lovely hotel within easy walking distance of all the sights and attractions of Nuernberg. Comfortable and clean, good food and facilities, friendly staff. Recommended!
Everything was fine, with special mentions for breakfast, atmosphere and comfort.
Location and very warm hospitality of the personal Steps. Mrs. Ines knows this and promised to improve.
Friendly and helpful staff free wifi excellent breakfast plentiful hot hot water + great shower Room rather small
good breakfast, clean rooms, central, unexpectedly close to some nice bars
The excellence of the room and the central positionof the hotel
Charmingly quaint but beautiful looking hotel close to Old Town, the wonderful Café Lucas, a Starbucks, and the Metro. Friendly staff. My (single) room was very nice and the breakfast pretty good. Tremendous value for the money. The Hotel Am Josephsplatz is now my top choice for my next trip to Nürnberg.
Breakfast and freindly staff The standard of rooms varies enormously for the same price paid. There are light spacious rooms and small, dark, airless rooms and no way of determining which you will be allocated. So we would warn travellers intending to stay at this hotel that they should check what they are buying. You pay the same rate regardless of the room.
location no air conditioning
Staff was wondeful and provided good hints for what to see while in the city. The hotel was very close to the Christmas Markets (about a block away) so if you are visiting during the holiday season, the hotel was a great location.
Very good and close to everything. Good price and good services. Recommended for a nice romantic weekend in Nuremberg
Everything. Very friendly and helpful staff. Could switch to brunch as breakfast was too early for us.
nice location for tourists.
The staff was very friendly and went out of their way to ensure that we had a very pleasant stay. The location was wonderful. The hotel was just a few minute walk from the Christmas Market. There was nothing that we did not like about the hotel.
It was in very good location, one minutes to the Christmass Markt, and also next to a car park. We also liked the cleanliness of the room.
The staff was very friendly and helpful. They went out of their way to help us get a suitcase back that we left on the train. They also made us feel very welcome from the first moment we arrived with a freshly squeezed orange juice, and a fresh bowl of strawberries in the room. Lots of little touches that you dont find often.
Very convenient to access to the marktplatz. It is just a few minutes walk from the hotel. Breakfast was also nice.
Location, Breakfast Insufficient amount of soap