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Mercure Newcastle County Hotel

Neville Street, Newcastle upon Tyne, NE1 5DF, United Kingdom
+44 871 376 9029

RM 285+

Sun 4/12 Check in
Mon 5/12 Check out

Overall guest ratings

8.0/10 Good
Based on 1,523 reviews

Review highlights

  • 9.5
  • 9.2
  • 4.8
  • 4.4

Good to know

  • Friendly service
  • Train station is close

Nearby

    show all

    About

    Mercure Newcastle County Hotel is centrally located, directly opposite Newcastle train station and within close proximity to the main shopping spots, museums and cultural attractions. Newcastle County Hotel makes a perfect wedding venue with its Victorian grandeur and style, and is also ideal for business with excellent meeting rooms and conference rooms. County Hotel has 114 bedrooms, a locally inspired restaurant and bar guaranteed to make your stay in Newcastle exceptional.

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    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Internet
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • 24 hour front desk
    • Safe
    • Storage available
    • Pets allowed on request. Charges may apply.
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Wedding services
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,523 reviews
    • 9.5 "Terrific location."
    • 9.2 "World class service."
    • 7.9 "Good breakfast."
    • 6.9 "Internet is average."
    • 5.4 "Average value."
    • 4.8 "Bar is not good."
    • 4.4 "Rooms are not good."
    • 4.3 "Not very comfortable."
    • 4.3 "Vibe wasn't good."
    • 4.2 "Bad amenities."
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    Overall rating

    8.0 Good
    Based on 913 reviews
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      9.6 "96% thought the service was very professional."
      8.0 "80% found the restaurant service to be one of the best."
    • 9.4 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Breakfast is good."
    • 6.7 "Internet is average."
      6.0 "60% thought the wifi quality was ok."
    • 5.8 "Average value."
    • 5.0 "Vibe was decent."
      2.0 "80% criticized the unstylish hotel."
    • 5.0 "Bar is ok."
    • 4.4 "Bad amenities."
      4.1 "59% thought the building wasn't nice."
    • 4.0 "Rooms are not good."
      2.8 "72% said rooms were small."
      2.6 "74% complained about the bathroom."
      1.7 "83% thought they were poorly maintained."
      1.3 "87% had problems with the shower."
      0.8 "For 92%, the rooms looked old."
      0.0 "Air conditioning was criticized by 100%."
      3.0 "70% criticized the small bathroom."
      3.4 "66% were unhappy with the view."
      2.2 "78% thought the tv was sub-standard."
    • 3.7 "Not very comfortable."
      2.8 "72% said rooms were small."
      4.1 "59% thought it was too noisy."
      0.0 "Air conditioning was criticized by 100%."
      3.0 "70% criticized the small bathroom."
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    Overall rating

    7.9 Good
    Based on 137 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 8.9 "Great service."
      9.4 "94% found the staff to be very friendly."
    • 7.3 "Good breakfast."
    • 5.6 "Average value."
    • 4.8 "Rooms are not good."
      2.9 "71% complained about the bathroom."
      3.5 "65% said rooms were small."
    • 4.8 "Not very comfortable."
      3.5 "65% said rooms were small."
      4.2 "58% thought it was too noisy."
    • 4.2 "Vibe wasn't good."
    • 4.1 "Bad amenities."
      4.0 "60% thought the building wasn't nice."
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    Overall rating

    8.1 Excellent
    Based on 472 reviews
    • 9.6 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "City centre within easy reach, said 100%."
    • 9.4 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.3 "83% said the reception staff was great."
      9.4 "94% thought the service was very professional."
    • 8.1 "Breakfast is good."
    • 7.3 "Internet works."
    • 5.1 "Average value."
    • 4.8 "Not very comfortable."
      4.3 "57% thought it was too noisy."
      3.3 "67% said rooms were small."
      3.0 "70% criticized the small bathroom."
    • 4.7 "Rooms are not good."
      3.3 "67% complained about the bathroom."
      3.3 "67% said rooms were small."
      0.5 "For 95%, the rooms looked old."
      1.3 "87% thought they were poorly maintained."
      3.0 "70% criticized the small bathroom."
    • 4.0 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
    • 3.7 "Vibe wasn't good."
      1.3 "87% criticized the unstylish hotel."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Train station is close"
    data provided by TrustYou

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