Overview

Hotel Indigo Newcastle
Best Service Friendliness

2/8 Fenkle Street, Newcastle upon Tyne, NE1 5XU, United Kingdom
+44 191 300 9222

RM 405+

Overall guest ratings

8.9/10 Excellent
Based on 2,383 reviews

Review highlights

  • 9.3
  • 8.9
  • 8.1
  • 4.6

Good to know

  • Comfortable beds
  • Friendly service
  • Modern Hotel

Nearby

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    About

    The Hotel Indigo® Newcastle hotel is inspired by Grainger Town, and our design and decor celebrate its culture and the area’s neoclassical architecture. Glass and iron columns in our lobby emulate local Tyneside styles with a modern twist, and artwork in our guest rooms depicts our history. Relax in Grainger Lounge with craft ale brewed specially for the hotel before a meal in our locally inspired restaurant, where guests and locals alike enjoy cuisine and live music. We’re near the railway station, Grainger Market, and Sage Gateshead Arts Centre, and our team is passionate about sharing the best of our neighborhood’s nightlife, theatre and art scene.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Business centre
    • Concierge service
    • Cable or satellite TV
    • Coffee shop
    • Free Internet
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.9 Excellent
    Based on 2,383 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
      8.6 "86% were happy with the room service."
      7.7 "Lovely bar service, according to 77%."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 8.1 "Food is delicious."
      8.8 "88% loved the menu selection."
      8.3 "83% enjoyed the side dishes."
    • 7.1 "Good breakfast."
    • 7.0 "Nice rooms."
      5.0 "For only 50%, the bathroom was ok."
      6.4 "Only 64% said rooms were clean enough."
    • 4.6 "Internet is poor."
      3.9 "61% said the wifi quality was bad."

    Overall rating

    8.9 Excellent
    Based on 2,025 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% said the reception staff was great."
      9.8 "98% thought the service was very professional."
      8.8 "88% were happy with the room service."
      8.3 "Lovely bar service, according to 83%."
    • 8.9 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to shopping."
      10.0 "City centre within easy reach, said 100%."
      10.0 "100% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
    • 6.5 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
      6.0 "Only 60% said rooms were clean enough."
      5.7 "Only 57% thought the shower was ok."
    • 6.4 "Average cleanliness."
      6.0 "Only 60% said rooms were clean enough."
    • 4.9 "Internet is poor."

    Overall rating

    9.0 Excellent
    Based on 142 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.5 "85% said the reception staff was great."
    • 8.8 "Location is great."
    • 7.2 "Good breakfast."
    • 6.6 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 5.5 "Average value."

    Overall rating

    8.9 Excellent
    Based on 214 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
    • 9.2 "Terrific location."
      10.0 "100% thought it was easy to get to the train station."
    • 7.3 "Nice rooms."
      7.6 "76% said the beds were comfortable."
      8.1 "81% thought rooms were spacious."
      9.7 "97% loved the minibar."
    • 7.2 "Good breakfast."
    • 4.3 "Internet is poor."
      3.5 "65% said the wifi quality was bad."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Comfortable beds"
    "Friendly service"
    "Modern Hotel"
    data provided by TrustYou

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