Nelson hotels

Central location Front of office did not make eye contact with the people waiting to be served at check out time. An acknowlegement "I will be with you soon" makes clients feel that they are at least in the system.

if you have to stay at this hotel, request a room with a view of the church. Also, the hotel was clean and had nice shampoo. In the 2 weeks that we spent traveling throughout NZ, we have had wonderful accommodations with the Rutherford being the exception. This hotel does not belong in the luxury category, although by the decor and age of the bedspread (yes, I said bedspread) and bed linens perhaps it once was. The lobby is stale and lifeless even in high season. Customer service was poor. And the very worst part, THEY RATION WIFI DATA!! Good luck browsing the internet to plan your activities, email friends and family back home or share your photos on social media!!

the convienence of the accommodation - we could walk everywhere - also very clean and friendly

The concierge/front desk helped us plan a cruise/ tour of Abel Tasman N. Park which was the highlight of our trip to nz. Great last minute planning. There was no room safe.

Proximity to city centre. Room facilities. Helpful staff in breakfast room. Availability of parking. Large fee for late checkout. Glass shower screens leak causing water to pool on bathroom floor.

I enjoyed my stay at the Arcadia, the service was excellent. They helped me find activities to do in the area, and helped me booking those activities. The staff is friendly and very helpful.