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Nairobi Serena Hotel
5 stars

Nairobi Serena Hotel

Kenyatta Avenue, Po Box 46302, Nairobi, Kenya
Nairobi, Kenya
See location+254 202 822 000
From
RM 738
Cheapest

rate per night

8.9
Very good
based on 317 reviews
317 reviews
Room type
Provider
Nightly total
Deluxe room
RM 738
Executive room
RM 1,290
King room
RM 1,501
22 more Nairobi Serena Hotel deals
22 more Nairobi Serena Hotel deals

Photos of Nairobi Serena Hotel

Overview

Rating

Nairobi Serena Hotel is situated in Nairobi and is within a short walk of nearby landmarks, such as Kenya Institute of Management-Nairobi, NSSF City Center and Nairobi NV Park. It provides a spa and wellness centre, as well as an outdoor pool, free Wi-Fi and a Jacuzzi.

A variety of personalised services are available for guests of Nairobi Serena Hotel, such as 24-hour room service, valet parking and an express check-in and check-out feature. A gym can be readily accessed by those wishing to keep active while travelling. Those staying at the property also have access to a sauna and a hair salon.

All the contemporary rooms at the hotel provide a mini bar, plus all the essentials for an enjoyable stay.

The hotel features both restaurant and bar where guests are able to unwind of an evening with a meal and a drink. A selection of eating options can also be found in the surrounding area.

Nairobi Serena Hotel is around a 20-minute drive from Jomo Kenyatta International Airport and provides an airport shuttle service. Nairobi Railway Station is within a 30-minute walk.

Rating
8.9
Very good
Based on 317 verified guest reviews

Latest deals for Nairobi Serena Hotel

Fri 9/5
Sat 10/5
Executive room
bed type unknown
RM 1,290
1 queen bed
RM 1,608
bed type unknown
RM 1,768
Deluxe room
bed type unknown
RM 738
bed type unknown
RM 790
bed type unknown
RM 795
King room
bed type unknown
RM 1,501
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Nairobi Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

General

  • Executive lounge access
  • Garden view
  • Interconnected room(s) available
  • Landmark view
  • Lockers
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted
  • Tile/marble floor
  • City view

Services and conveniences

  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key access
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Dining

  • Wine glasses
  • Electric kettle
  • Packed lunches
  • Fruits
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Coffee shop
  • Minibar
  • Snack bar
  • Breakfast in the room
  • Tea/coffee maker
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Drying rack for clothing

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Kid-friendly buffet
  • Playground

Accessibility and suitability

  • No smoking
  • Designated smoking area
  • Disabled access
  • Lift
  • Upper floors accessible by lift

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)

Bedroom

  • Extra-long beds (> 2 metres)
  • Socket near the bed
  • Cleaning products
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Outdoor

  • Garden
  • Terrace/Patio
  • Balcony

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Things to do

  • Gift shop
  • Beauty salon

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre

Reviews of Nairobi Serena Hotel

8.9
Very good
317 verified ratings
Wonderful
195
Very good
61
Good
36
Okay
10
Fair
7
Mediocre
4
Poor
4

Summary of reviews

Guests say
Guests appreciate the hotel's great location, friendly service, and delicious breakfast options. The amenities, including the pool and gym, are also well-received, making it a preferred choice for both leisure and business travelers. Some minor issues were noted, but overall, the experience is positive.
AI-generated from customer reviews
Service9 out of 10
Location9 out of 10
Breakfast9 out of 10
Cleanliness8.5 out of 10
Amenities8.5 out of 10
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Score by provider

All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) It is an old hotel built in the seventies but it is kept in a very good condition. Being a local brand, this hotel is preferred by politicians and used for governmental events. The reception and ballrooms are always filled with politicians, ministers, ambassadors, etc.. There are several restaurants, bars, meeting rooms in the hotel which will provide you with a variety of places to eat, have a dr...
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Location

Kenyatta Avenue, Po Box 46302, Nairobi

What's nearby

  • Central Park322 m
  • National Museums of Kenya-Nairobi Gallery398 m
  • Regency Palms Casino0.4 km
  • Teleposta Towers0.5 km
  • RKL Casino0.6 km
  • Kenyatta Mausoleum0.6 km
  • Nairobi NV Park0.7 km
  • City Hall0.8 km
  • Kenyatta International Conference Centre1 km
  • The Nairobi Hospital1.4 km
  • Nairobi National Museum1.5 km
  • Nairobi Railway Station1.6 km

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Nairobi Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Nairobi Serena Hotel

  • Where is Nairobi Serena Hotel located?

    Nairobi Serena Hotel is located at Kenyatta Avenue, Po Box 46302 in Downtown, 1 km from the centre of Nairobi. Central Park is the closest landmark to Nairobi Serena Hotel.

  • When is check-in time and check-out time at Nairobi Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Nairobi Serena Hotel.

  • Does Nairobi Serena Hotel offer free Wi-Fi?

    Yes, Nairobi Serena Hotel offers free Wi-Fi.

  • Does Nairobi Serena Hotel offer free parking?

    Yes, Nairobi Serena Hotel offers free parking.

  • How far is Nairobi Serena Hotel from the airport?

    Nairobi Serena Hotel is 3.6 km from Nairobi Wilson. Nairobi Serena Hotel is 13.5 km from Nairobi Jomo Kenyatta Intl.

  • Does Nairobi Serena Hotel have a pool?

    Yes, Nairobi Serena Hotel has a pool on-site.

  • How does KAYAK find such great Nairobi Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Nairobi Serena Hotel in Nairobi and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Nairobi Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Nairobi Serena Hotel.

See more FAQs

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Good to know

Value for money

8.6

Distance to city centre

1.0 km

Nearest airport

Nairobi Wilson

Distance to airport

3.8 km

Everything you need to know for your stay in Nairobi

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