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We have stayed at this hotel many times. On this occasion we noticed a big change. Staff have lost their smile and gave the impression that the bosses have lost interest & ignore feedback. Also charging €10.50 for a slow 256Kbps ADSL line is a rip off. Next time we will stay at the Nelva - not quite so "centrico" but better rooms, better beds, better bathrooms, better service, same price, free WiFi, cheaper parking.
Restaurant meal and staff were wonderful. Reception staff were friendly and most helpful. Parking costs were very expensive.
Modern clean room with ample toileteries, towels etc. The flat screen tv lent to the modern theme of the room. It was great to have a real double bed not two single beds together.
Comfortable, clean, quiet room. We were allowed to leave our car in the car park for 4 hours after check out. Parking charge is double that charged by the Murcia Hotel Nelva
The staff was very friendly and always willing to help with suggestions and directions. I would have like to have a coffee pot in the room and to be able to use the 30 minutes WiFi in the room, rather than in the lobby.
Location Room smelt of cigarrette smoke and bathroom was small, not easy to use the toilet paper due to where situtated.
the room was cosy and clean there was no basic service like a tothbrush, toothpaste, lotions or anything, which you can usually find in 4 star hotels.
Bottled water should be made available at all times.
Ok space might be little small in the room but I really prefer this hotel than many other 4* hotels. Even if "on the street" hotel is quiet for the location. Staff was execellent and i'm sorry for not finding the same guy on reception when leaving as I wanted to thank him for the room he gave us; the window was on the street and gave us the opportunity on 1st of may to have a priviledged view over a local celebration in the church in front of the hotel. Room is very clean and well designed/furbished considering infrastructural limits. Breakfast was very good and also a good choice we'd recommend. We were in a city trip but the hotel is also best for business. Well, yes the big problem is parking and being by car we've lost more than 1+1/2 hour to be lucky enough to find a parking place (in a forbidden area anyway). A towel hang was unsticked but this is suck a minor item compared to the rest that I still keep on suggesting the hotel (unless you're nervous on parking)
It was clean and central The room was on the small side and the breakfast was prettyu limited (shortage of fresh fruit and lacked variety)
Good locaton in the middle of the city.
Morning meal was good but felt rushed by staff to leave at 10:00 AM Lack of parking a problem even at check in. Surrounded by old buildings and neighborhood.
Comfortable, clean, close to the city center and central bus station. The breakfast was poor - just few pieces of cheese and ham, dried off and shrunk...
The hotel is fully renewed, the room was very nice and confortable, nice TV set, complete (and expensive as everywhere else) minibar. Fairly good shower too. The cleaning service is quite noisy, forget about sleeping until 9. Breakfast is rather poor and absolutely not worth the 8 euros it costs.
We were very pleased with this hotel. The position is very central and the price was reasonable. We shall use again when visiting Murcia.
This hotel was central to where I needed to be. Everything in the room was smart, clean and worked! Despite being in a busy location, it was not noisy. Staff were always accomodating and friendly. My previous experiences of single rooms left a lot to be desired, but not this one. I thought it was excellent. The only thing (and this is very minor indeed) is that my room only had a window looking out into the central shaft, so it was pretty dark all the time and I could never tell what the weather was like.
In the middle of town, especially useful during fiesta parking available, but access a bit difficult
city trip the hotel need to be renovated, it is quite outdated style, but nice price & services
Ideal location for exploring the old town and cathedral . Helpful and friendly staff, bedroom clean and bright Bathroom very small with only a half bath. Walls are very thin, you can hear people next door quite easily
Location of Hotel to main areas of interest Lack of bar facilities, although coffee bar was open on our last day.
The staff were extremely nice and helpful. The location was just perfect in the center of the city, while it was cozy and quite.
Close to shopping we did leave after 1 night as was not in walking distance to the arena as we had been told. Were remoldeling so a bit askew. The person in the room next door took a shower at 4am and I thought I was in a raging waterfall as the wall was very thin apparently.
very central staff very poor at english.first room given was very poor,I was moved
Hotel very nice but very hard to find!!
The location was good near the centre of the city and the hotel staff was friendly. Many of the hotel staff did not speak english, but the were though eager to serve in spite of the common language.
location convenient for site seeing and shopping. Staff very helpful and courteous .Although we arrived two hours before check in it was no bother to them and we were allocated a room immediately