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City Express Mazatlán

Top City Hotel

AV. Del Toreo 90, Esq. Rafael Buelna, 82110 Mazatlan, SI, Mexico

+52 669 989 6000

RM 259+

Overview
Reviews
Photos
Map

City Express Mazatlán - Mazatlan - Building

Provided by Leonardo

City Express Mazatlán - Mazatlan - Bedroom

Provided by Leonardo

City Express Mazatlán - Mazatlan - Restaurant

Provided by Leonardo

Overall guest ratings

8.0/10 Good

Based on 589 reviews

Review highlights

Location

8.5
Service

7.1
WiFi

5.0
Vibe

3.0

Good to know

Great shopping

Nearby

About

City Express Mazatlán puts you 6 mi (9.7 km) from El Faro Lighthouse. Guests can take a dip in the outdoor pool or visit the fitness center for a workout. Room service and free WiFi are offered in all rooms.

Hotels.com

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
Concierge service
Laundry service
Business centre
Internet
Currency exchange on-site
Meeting/Banquet facilities
Outdoor pool
No smoking
Air-conditioned
24 Hour Front Desk
Free parking
Storage available
Facilities for disabled guests
Room service
Pets not allowed

Guest reviews

All reviews

Families

Couples

Business

Solo

Overall rating

7.9 Good

Based on 584 reviews

Location

8.5

Service

7.1

Breakfast

6.3

Room

5.0

WiFi

5.0

Vibe

3.0

Overall rating

7.8 Good

Based on 233 reviews

Location

8.4

Service

7.0

Cleanliness

6.8

Breakfast

6.4

Room

4.9

Comfort

3.2

Overall rating

7.5 Good

Based on 204 reviews

Location

8.7

Service

6.9

Value for money

6.1

Breakfast

6.1

Room

4.8

Comfort

3.2

Overall rating

7.8 Good

Based on 105 reviews

Location

8.2

Service

7.1

Room

5.3

Overall rating

7.7 Good

Based on 40 reviews

Service

6.5

Room

5.1

Comfort

3.5

Recent reviews

All reviews
Positive
Neutral
Negative

9.6

Pros: Pool was great rooms were clean! They allowed me into room early which I appreciated as I had been on an overnight bus and spent 12 hours wandering around Leon waiting for bus! Was exhsusted! ...

Cons: The aircon wasn't on in gym!

Reviewed Jun 2017

review from
6.3

Pros: I liked that it was easy to find, staff was friendly, the complimentary breakfast was good. I liked that there was a security guy watching the cars 24/7.

Cons: The bed was REALLY hard. I love a firm bed, but my hips hurt from the bed. The cleanliness wasn't the best. Also for the size of the hotel, I think the pool is WAY undersized.

Reviewed Apr 2017

review from
5.0

Pros: I like the lady in the front desk

Cons: The room is not clean

Reviewed Dec 2016

review from
9.2

Pros: It was clean, not too noisy, staff was nice,except for a few ladies at front desk that seems too busy to attend

Cons: breakfast didn't like that much, more vairity would be nice, like macha with eggs, huevos rancheros, chorizo with egg

Reviewed Jul 2016

review from
10.0

Pros: Nice location with shopping next door as well as food. These hotels are always clean and comfortable.

Reviewed May 2016

review from
6.3

Pros: The swiming pool is ok, parking is good

Cons: Staff is really bad, the a/c is old with no remote control and noise, breakfeast is too simple. I won't recommend.

Reviewed May 2016

review from
8.8

Pros: Every thing just good. ..

Cons: Your people

Reviewed Mar 2016

review from
7.9

Pros: Good services

Cons: Expensive

Reviewed Nov 2015

review from
8.2

Good Value

Pros: I like that when you go to this hotel chain you know exactly what you are getting. Spartan but good value. It is clean, the bed is comfortable, the shower is good, lots of well placed electrical outlets. Good bed lighting.

Cons: Air con was too loud.

Reviewed Jul 2015

review from

9.6

Pros: Pool was great rooms were clean! They allowed me into room early which I appreciated as I had been on an overnight bus and spent 12 hours wandering around Leon waiting for bus! Was exhsusted! ...

Cons: The aircon wasn't on in gym!

Reviewed Jun 2017

review from
9.2

Pros: It was clean, not too noisy, staff was nice,except for a few ladies at front desk that seems too busy to attend

Cons: breakfast didn't like that much, more vairity would be nice, like macha with eggs, huevos rancheros, chorizo with egg

Reviewed Jul 2016

review from
10.0

Pros: Nice location with shopping next door as well as food. These hotels are always clean and comfortable.

Reviewed May 2016

review from
8.8

Pros: Every thing just good. ..

Cons: Your people

Reviewed Mar 2016

review from

7.9

Pros: Good services

Cons: Expensive

Reviewed Nov 2015

review from
8.2

Good Value

Pros: I like that when you go to this hotel chain you know exactly what you are getting. Spartan but good value. It is clean, the bed is comfortable, the shower is good, lots of well placed electrical outlets. Good bed lighting.

Cons: Air con was too loud.

Reviewed Jul 2015

review from

6.3

Pros: I liked that it was easy to find, staff was friendly, the complimentary breakfast was good. I liked that there was a security guy watching the cars 24/7.

Cons: The bed was REALLY hard. I love a firm bed, but my hips hurt from the bed. The cleanliness wasn't the best. Also for the size of the hotel, I think the pool is WAY undersized.

Reviewed Apr 2017

review from
5.0

Pros: I like the lady in the front desk

Cons: The room is not clean

Reviewed Dec 2016

review from
6.3

Pros: The swiming pool is ok, parking is good

Cons: Staff is really bad, the a/c is old with no remote control and noise, breakfeast is too simple. I won't recommend.

Reviewed May 2016

review from

Photos

City Express Mazatlán - Mazatlan - Building

Provided by Leonardo

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City Express Mazatlán - Mazatlan - Front desk

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Hall

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City Express Mazatlán - Mazatlan - Lobby

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Building

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Conference room

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City Express Mazatlán - Mazatlan - Lobby

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Business centre

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Conference room

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City Express Mazatlán - Mazatlan - Restaurant

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City Express Mazatlán - Mazatlan - Restaurant

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City Express Mazatlán - Mazatlan - Bathroom

Provided by Hotels.com

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City Express Mazatlán - Mazatlan - Bedroom

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City Express Mazatlán - Mazatlan - Bathroom

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City Express Mazatlán - Mazatlan - Gym

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