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The relaxing atmosphere That guests were put together with other guests on tables joined together which made one ill at ease and that the hotel was geared more towards German or Dutch guests.
Good location close to the beach and centre of Playa del Ingles. Excellent food with show kitchen. Friendly staff. Big room with air conditioning. Can recommend for value for money! Partly old building, dirty corridors, our room in the "cellar" = reception at 4th floor, our room at first floor facing parking, hilly location.
The staff were very friendly and well organised. The hotel itself is very clean and They have wireless internet in the lobby area only, and although you can use numerous independent networks for a fee to be able to use the internet in your room. I would suggest they set up there own.
The room, facilities & hotel staff were superb; We arrived at 1am, and Reception had thoughtfully provided a cold meal as we'd missed dinner. Depending on your preferences, you may find the following good or bad - The hotel wasn't too busy when we stayed there (October half-term) and there were very few young couples or children - Most guests were mature German couples. However, the atmosphere was pleasant and staff spoke good English. Daytime and evening entertainment was average, but you were close to lots of bars for a livelier evening! Smoking was permitted on the room balconies and in parts of the bar + outside public areas. Food was good, with plenty of choice and half board was excellent value. Our balcony only got the evening sun and was partly shaded by trees in the gardens. However, we didn't bother asking to be moved as we actually liked the shade & privacy when we wanted to cool off from the sun terraces. Probably two-thirds of the balconies get all-day sun, most of the rest get evening sun.
The fodd was the best i've eaten in my entire life, definetely go all-inclusive or you will be paying 5 euro a drink.
Poor aircondition system, it was a central system only circulating hot air. No balcony for single room.
It was convenient and central Very cold welcome-none at all in fact. Buffet breakfast like an industrial canteen, coffee and tea undrinkable. No extras- not even an extra toilet roll and soap in room. Mini bar empty-do they not trust guests in a 4 star hotel. Very disappointed with this hotel. Only one computer in use for internet and very expensive-a rip off. No quality Irish papers available.
There is everything that one can ever want. Lunch at the poolside is perfect.Very close to the beach + some supermarkets behind the beach. The whole hotel "functions" very good. With nice staff and personnell. In general very clean and rather OK. The buffet food is plenty, although perhaps somewhat impersonal restaurant. I will recommend the hotel any day. Most things were good. Internet usage is overpriced, considering that it cost half just outside the hotel-door towards the beach. And Internet software was "a bit special". Looks good, but looks better than it works. Local Spanish supplier apparently.
Very nice swimming pool with plants. Good located. Air-condition wasn't efficient hole hotel, very weak! Fittnes room is also without air-condition! Food is not appriopriate to 4 stars.
The location of the hotel was excellent and I really enjoyed the lunches served in the Pool Bar. However, I thought that the facility of the shower room on the day of leaving was marvellous. I have no complaints, I really enjoyed my stay at the IFA Dunamar Hotel and I would have no hesitation in recommending the hotel to my friends.
the hotel is very good located : 100 m walking to go to the beach. I did like also the seaview from the room and also the gardens view and swimming pool. Very good breakfast. no various food !! the menu for the diner was always the same; it's boring when you stay 7 nights.
The room was gorgeous. Very clean but there was nothing in the mini bar which was annoying.
The hotel was excellent, it was well located and had excellent facilities including the bar, restaurant and pool
Hotel close to the beach, big room, good variety in the breakfast buffet "Hidden" costs (rental for safe, orange juice at the breakfast...)
Nice and friendly staff, big and clean rooms, good evening animation, close to the shops and beach. Good value for money.
All restaurants are good working. Needs to be redecorated many places.
The hotel was well sited virtually in the centre of Playa del Ingles, yet in a quiet location. We had two boys 16 and 17 and there was plenty of activities around the poolside such as pool volley ball, water polo and beach volley ball. They seemed to be constantly active. We were on a bed and breakfast basis and the breakfast was well presented and a good selection. Both twin bedded rooms were large and well furnished with a tv that had a good selection of stations including Sky News, Sky Sport, bbc 24 and cnn. Everything was generally fine. One exception, they should invest in a new toaster!A Clock well positioned by the poolside would be helpful.
Stayed for 1 week in Nov. Booked a double room expecting a double but received a twin bed. Were told "double" meant 2 persons! Finally got a double bed on the East side of the building on 8th floor - fantastic sea views and morning sunrise. Room spacious but no air con! Only the hotel lobby has air con. Leaving door open lets breeze through room. Sleeping with patio doors open each night helped too. Wasn't dissapointed with the food. We were hb and there was plenty of options for breakfast and dinner, but we had to eat out a couple of places to spice things up. The two pool areas were nice, but don't expect 1st come 1st served as beds get reserveed very early on. Good location with 15 min walk to beach. No air con, no iron or tea making factilites, WiFi only available in the hotel lobby and you have to pay, must rent safe deposit in room (max €3,000 cover), trouble getting sun beds when busy.
The kindness of the staff; the pools; cleanliness of the room; 24H check-in The food could improve a lot; the carpets of the corridors look old, giving the overall sensation of being in an untidy place; need of overhauling the decoration of the place, looks old also; lack of rooms with double-beds.
I enjoyed the great variety of food available for breakfast waiting for lifts
I enjoyed all the facilities and stayed there last sept 09 and that is why I chose to go back to this hotel. My only reccomendation would be to place fridges and tea/coffee makers into each room.
no hot water, shower went from scalding to freezing with no in between
The room was great and the food good international buufet with lots of fruit Other guests were very noisy at night and mostly the entertainment was not very good
enjoyed the closeness to the sea and nightlife, nice pool, pity sun goes down early, cant help that now, nice of ye to ask, will b back
the location is ok, near the beach and near the main shopping centers. at night a little noisy during high season depending on which room you sleep, because of tghe many bars/disco's in front of hotel. i travelled a lot in my life, i never payed my double room € 116/night, without revceiving a remote controle for the tv. you have to pay 4,5€ more by day.. for this price you also don't get access to the sauna neither, and if you don't clean the kitchen in your room, they charge you €30 more, i suppose the cleaning wives there have a reel luxury life. the breakfast is ok but only boiled eggs as hot served. anyway this is a hotal where a never would stay again, typical germain mangement, some staff doesn't understand english, even the room manuals are only in german and spanish..
The pool and bar were nice. Dining room was nice. It was a quick walk to the beach. The location of the hotel is in the center of downtown and it was ridiculously noisy all night and until as early as 7am on Friday and Saturday nights/mornings. For that reason alone, even though it is a nice hotel, I would not stay there again.
The location is really good, just a few minutes from the beach. The bar and the swimming pool are ok. The room was quite noisy, there is a shopping centre next to the hotel and they play music till early in the morning,
Cleanliness, location No bank machine, vending machines, weighing machine, but these are minor
it was in a good location the pool was nice the room was basic but ok the staff were curtiuos and friendly the bar staff were not friendly the beds were two single and we would have preferered a double, the sheets were not changed by staff
bright airy apartment ,nice pool proximity to beach.although checkout was early in morning we were kindly allowed to stay in apartment until picked up by our taxi at 3pm. bedclothes drab but extra pillow supplied on request
The staff were very helpful and the location was excellent. Bread left outside the room in the morning was a lovely touch The beds were very hard and the phones didnt work
Really enjoyed our stay our the new year period here. Location is excellent, few mins walk to beach and number of shopping centres and nightlife. Staff are very accomodating and friendly and the apts are nice added touches such as toaster, kettle, coffee maker etc. The fresh bread delivered to our room each morning also went down a treat! Would definitely recommend, excellent value for money!
good location,close to the beach,bus stop ansd shoping no air conditioning,cleaner came only 3 times during 7 nights,very thin wals..u can hear everything from the first floor up to the roof.hard to sleep at night,also very noisy fridge in room 204.Wouldnt stay there again but would recommend to people with lower standard
It was well located and nice, serviceminded staff They looked the gates in the evening so that one could only get to the hotel thrue the maingate.
We loved everything about our stay at Sunsuites. The rooms were perfect with a seperate bedroom and living space. The kitchenette allowed us to cook meals when needed. Having a toaster and a coffee maker were also surprises. The staff were amazing and they cleaned every day if you needed. They even gave us complimentary champagne on New Years. We were sad to leave. Twin beds in room instead of a double. My only complaint.
Location. Relaxed atmosphere. Poolside Restaurant - the couple who run in Marco and wife, lovely homely people.. All staff lovely people, welcoming. just overall, an easy and relaxed holiday for us. Definetely would return here. just keep on doing what they are doing...
I was very surprised with the quality of this hotel. The comments I've read do not match at all with the service provided, which is very good. Breakfast is excelent. The spaces are very well kept, the hotel has good swimming pools and lovely gardens.Cleaning of the apartments is very good (the employee who cleans the fifth floor is an excellent professional, very competent and friendly). The hotel has a prime location. I strongly recommend this hotel. It is not true that the Irish bars in front of the hotel bother. The sound of music is not loud and especially Patrick's has a fantastic atmosphere.
The location and reception desk open 24hours. Good security deposit boxes. Clean swimming pools. Lack of air conditioning. Not allowed to use lilo in swimming pools. People reserving sun beds by the pool and not turning up for hours.
Nothing Very bad, 3 loud music playing bars 50 meters away impossible to sleep until 5 in the morning
Location was excellent, and the value for money was just what we were looking for. Basic rooms, but just what was required. Clean and tidy. Would recommend.
i have stayed at this hotel twice before and i find the pool areas are very well maintained and beautiful. the rooms very run down, the reception area uninviting and the reception staff very un interested. i had breakfast included and i used it once but it was very greasy and not great choice. a row broke out on my second night at 3am and it took over an hour before someone came to break it up
Its okay to stay in this place if you wish to make simple hols in Gran Canaria, otherwise you have to pay much more for quality resort, because surroundings of Gran Canaria generaly looks very very scanty, especialy places like playa del ingles and puerto rico... If you have done travels around the meditorian sea you will be suprised of the low quality services here...however what is ok for simple english visitors. Beaches are scanty nothing for eyes, its also crowded with old germans. After first surprise its gonna be okay...
basic accommodation for a reasonable price, close to shops and bus stop. dinner buffet very poor, noise during the night from pubs at the square in front of the hotel
rooms cleaned on a daily basis also the lifts were working all the time location is excellant
nice balcony. The room was dirty, there were things left in the bins. Empty bottles left in the room. The beds we extremely uncomfortable. The pool area was dirty, it had plasters, tissues etc lying around. The sun loungers were very hard.
Very centrally located and close to beach,shops,pubs and resteraunts etc . Taxi rank and Bank ATM close by also . Rooms badly in need of re- decorating. Very shabby indeed ! Reception staff are very unfriendly and the Internet computers keep crashing.
After all the mixed reviews i was prepared for anything. Turned out this is a real nice place. OK, sometimes a bit noisy, but hey this is Paya des Ingles. Rooms are large, cleaning is very good (they even washed up), staff very friendly. And i can confirm that the pool is cleaned every night. I was there during GayPride so out of schoolterm-season. Location is very good near the Yumbo. One tip, take your keys with you, especially during daytime, because staff is not always at the desk, mostly at the restaurant.Not really a problem but sort of time consuming. At night there is always a night-watcher/ pool-cleaner who is very friendly. Shortly: nothing wrong with this place, especially considering the price. Just go!
Stuff very friendly.
Clean, functional and good position for restaurants, shops and beach. Heated pool a big plus especially as weather in January is eratic. Apartments staff including cleanres very sociable and efficient. Nothing specific