Overview

Cool Palms Motel

4 Nebo Road, Mackay, QLD 4740, Australia
+61 749 575 477

RM 237+

Overall guest ratings

8.5/10 Excellent
Based on 411 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.2
  • 8.3

Good to know

  • Clean rooms
  • Friendly service
  • Great reception

Nearby

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    About

    A great choice for a stay in Mackay, Cool Palms Motel is just 3.2 mi (5.2 km) from the airport. Guests can take a dip in the outdoor pool, and freebies like WiFi and self parking are added perks. Rooms feature bonuses like refrigerators and microwaves, along with flat-screen TVs and room service.

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    Amenities

    • Free Wi-Fi
    • Internet
    • Room service
    • Outdoor pool
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Free parking
    • Designated smoking area
    • Non-smoking rooms available
    • Terrace/Patio
    • Facilities for disabled guests
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 411 reviews
    • 9.7 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.5 "Management was excellent, said 95%."
      10.0 "100% said the reception staff was great."
    • 9.6 "Excellent value."
    • 9.2 "Internet works perfectly."
      8.9 "89% said the wifi quality was great."
    • 8.3 "Amenities are good."
      7.6 "76% thought the building was wonderful."
      10.0 "100% found the grounds to be nice."
    • 7.8 "Good location."
      9.1 "City centre within easy reach, said 91%."
      7.8 "78% liked the proximity to shopping."

    Overall rating

    8.0 Good
    Based on 172 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 9.7 "Excellent value."
    • 8.2 "Amenities are good."
      7.5 "75% thought the building was wonderful."
    • 7.9 "Good location."
    • 7.6 "Good cleanliness."
      7.5 "75% said rooms were clean."
      8.4 "84% thought it was clean."
    • 5.8 "Average comfort."
      6.5 "Beds were acceptable for 65%."

    Overall rating

    8.7 Excellent
    Based on 123 reviews
    • 9.7 "Excellent value."
    • 9.5 "World class service."
      9.5 "95% found the staff to be very friendly."
    • 9.3 "Internet works perfectly."
    • 8.2 "Amenities are good."
    • 7.9 "Good location."
    • 7.0 "Good cleanliness."
    • 6.9 "Rooms are ok."
      6.8 "Beds were acceptable for 68%."
    • 6.7 "Vibe was decent."
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    Overall rating

    8.6 Excellent
    Based on 115 reviews
    • 9.7 "World class service."
      9.7 "97% found the staff to be very friendly."
      9.6 "Management was excellent, said 96%."
    • 9.7 "Excellent value."
    • 7.7 "Good location."
    • 6.9 "Average cleanliness."
      6.8 "Only 68% said rooms were clean enough."
    • 6.8 "Rooms are ok."
      6.8 "Only 68% said rooms were clean enough."
    • 6.0 "Average comfort."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Great reception"
    data provided by TrustYou

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